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Front office Supervisor

Front office Supervisor

Naukri Hospitality Jobs

2 - 5 years

|

2 - 5 Lacs

Posted:2 weeks ago| Platform:

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Skills Required

front desk team management front office operations customer service front office management skills front office management receptionist activities guest handling housekeeping guest relations hospitality hotel management telephone operating

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Supervisor to join our team. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

Supervise and coordinate front office staff activities to ensure excellent customer service.
Manage front desk operations, including handling guest inquiries and resolving issues.
Develop and implement effective strategies to enhance customer satisfaction and loyalty.
Maintain high standards of professionalism and courtesy when interacting with guests and colleagues.
Monitor and control inventory levels, supplies, and equipment to minimize waste and optimize efficiency.
Collaborate with other departments to achieve business objectives and goals.

Job Requirements

Proven experience as a Front Office Supervisor or similar role in the hospitality industry.
Strong knowledge of front office operations, including reception, concierge, and bell captain duties.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong leadership and team management skills, with the ability to motivate and train staff.
Familiarity with hotel management systems and software applications.

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