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Front Office Professional

Front Office Professional

Naukri Hospitality Jobs

2 - 5 years

|

2 - 5 Lacs

Posted:1 day ago| Platform:

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Skills Required

windows xp office software ms office outlook front office microsoft windows smart plant review time management skills computer application photoshop culverts pc editing software windows vista aconex tally desktop publishing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office professional to join our team in Mumbai. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably with a background in hotels and restaurants.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Coordinate with other departments to ensure seamless service delivery.
Handle guest complaints and resolve issues professionally.
Maintain high standards of customer service and quality.
Supervise and train front office staff to achieve excellent performance.
Implement effective communication strategies to enhance guest satisfaction.

Job Requirements

Proven experience in front office operations, preferably in a hotel or restaurant setting.
Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
Strong problem-solving and conflict resolution skills are necessary.
Ability to work well under pressure and manage multiple tasks simultaneously.
Knowledge of front office software and systems is preferred.
A graduate degree in any field is required.

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