Front Office Manager

Job Description

Post: : Front Office Manager Qualification : Graduate Experience : Min-5 yrs Department : Operations Location : Gurgaon Industry : Hospital Remuneration : Best in hospital industry. Job Responsibilities: Patient Registration. ... Appointment Scheduling. ... Handling Phone Calls. ... Patient Check-in and Check-out. ... Maintaining Patient Records. ... Insurance Verification. ... Billing and Payment Collection. ... Providing Customer Service Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. Maintaining an orderly appearance throughout the reception area. Excellent Communication Skills : A front office executive must be able to communicate clearly with patients, their families, and healthcare providers. They should listen carefully, provide correct information, and handle patient concerns in a polite and professional manner. Strong Organizational Skills : Managing patient appointments, handling phone calls, and maintaining records require good organizational abilities. Being able to prioritize tasks helps in keeping the front desk operations smooth and efficient. Attention to Detail: Ensuring accuracy in patient records, insurance details, and billing is very important. Even a small mistake in data entry can lead to issues in patient care or financial records. Computer Proficiency : Computer knowledge should be good. Interested candidate can attend walking interview at hospital premises at 11am or Apply through naukari portal. Regards HR Team