Front Office Executive

Job Description

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office Executive Work Dynamics What this job involves: POSITION GOALS To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. DUTIES AND RESPONSIBILITIES Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdate magazines Responsibility for receiving Business Cards requests and ensuring the closure by maintaining the tracker. Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Service desk as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Co-ordinate with Facility team for event management Sound like youTo apply, you need to be: EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Experience in Front Desk and Back Office processes is required with strong Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. KEY PERFORMANCE MEASURES See individual Performance Measurement Agreements. Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client) What you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply Today! Location On-site –Hyderabad, TS Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.