Front Office Associate

0 - 2 years

1 - 3 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and customer-focused Front Office Associate to join our team at Sterling Holidays. The ideal candidate should have 0-2 years of experience in the hospitality industry.


Roles and Responsibility
  • Manage front office operations, including handling guest inquiries and resolving issues.
  • Provide exceptional customer service to ensure high levels of satisfaction.
  • Coordinate with other departments to maintain seamless operations.
  • Maintain accurate records and reports, including guest information and transaction details.
  • Develop and implement effective communication strategies to enhance guest engagement.
  • Collaborate with the management team to achieve business objectives.

Job Requirements
  • Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
  • Strong problem-solving skills are necessary to handle challenging situations professionally.
  • Ability to work in a fast-paced environment and prioritize tasks efficiently.
  • Basic knowledge of front office software and systems is preferred.
  • A positive attitude and willingness to learn and grow within the organization are essential.
  • Team player with a strong commitment to delivering exceptional customer experiences.

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