Front Office Associate

• Skills:

Front Office Associate

Job Title: Front Office Associate / Front Desk Associate
Company: Nasiklub
Location: Nashik, Maharashtra
Job Type: Full time

Key Responsibilities:

• Guest Services: Greet and welcome visitors, clients, and guests in a professional and friendly manner, ensuring a positive first impression.
• Communication Management: Answer, screen, and forward incoming phone calls, and manage email inquiries promptly and courteously.
• Administrative Support: Assist with various clerical duties including data entry, filing, scanning, and managing incoming/outgoing mail and packages.
• Scheduling & Coordination: Schedule appointments, meetings, and manage calendars, coordinating with other departments as needed to meet guest/client needs.
• Reception Area Upkeep: Maintain a tidy, organized, and presentable front desk and lobby area, ensuring all necessary materials are available.
• Problem Resolution: Address and resolve guest or visitor inquiries and issues efficiently and calmly, escalating complex problems to management when necessary.
• Security & Procedures: Follow office security procedures, maintain visitor logs, and issue temporary access badges when required.

Eligibility & Qualifications:

• Education: A high school diploma or equivalent is required. An associate's or bachelor's degree in Hospitality, Business Administration, or a related field is a plus.
• Experience:

Freshers: Entry-level candidates with a strong customer service orientation and relevant internship experience are welcome to apply.

Experienced Candidates: 1-2 years of experience in a front office, reception, or customer-facing role is preferred.

Skills :

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
• Strong organizational and multitasking abilities, with keen attention to detail.
• A professional appearance and demeanor.
• Ability to remain calm and professional in high-pressure situations.
• A customer-centric attitude and a passion for providing exceptional service.

How to Apply:

Email - rohithrm.nasiklub@gmail.com

Mobile No - 7758028921

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person