Front Office Assistant Manager

Radisson Hotel Group

4 - 14 years

6 - 16 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:-1 days ago| Platform:

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Skills Required

housekeeping hospitality administration front office public relations performance management employee engagement catering counselling recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Participates in the deelopment and implementation of strategies FrontOffice and Concierge that support achieement of the hotel s goals
Manages the operation of the front office and related areas duringassigned shifts
Creates the first impression by superising the door, concierge andfront office areas
Participates in the deelopment and implementation of processes andprocedures for assigned departments which support achieement of serice andfinancial goals
Participates in the preparation of the annual budget; monitorsachieement of budget and takes correctie steps as appropriate
Prepares and analyses reports in order to deelop an informatiedatabase for decision making and to communicate upcoming business throughoutthe hotel
Plans and co-ordinates hotel housing actiities by working closely withsales, catering, housekeeping and other departments
Ensures seamless transition during shift changes by deeloping andimplementing processes for shifts to communicate with one another
Greets all arriing VIP s, is isible and in contact with guests in apublic relations capacity. Logs any points of concern and promptlyresoles/actions requests of guest as a First Effort priority. Follow upcall(s) are to be made to ensure the guests expectations are met and exceeded.
Assists in all administratie and statistical analysis of departmentoperations
Proidesemployees with the information needed to perform their job effectiely
Orientsemployees to the department and hotel and proides on-the-job training on jobresponsibilities

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