Front Office Administrator

Position Title:

Department:

Location:

Shift : General Shift & 6 days working

Employment Type:

Job Summary:

We are seeking a detail-oriented and proactive Front Office and Office Administration professional to manage the front desk operations and assist in daily administrative tasks. This role is pivotal in ensuring a positive first impression for visitors while maintaining efficient office operations.

Key Responsibilities:

• Front Office Management:

• Greet and assist visitors, clients, and employees in a warm and professional manner.
• Answer and direct incoming calls, taking messages as needed.
• Manage the front office area, ensuring it is tidy and organized at all times.
• Supervise housekeeping team

• Administrative Support:

• Provide general administrative support, including scheduling meetings, managing calendars, and coordinating travel arrangements.
• Handle incoming and outgoing mail, packages, and correspondence.
• Maintain office supplies inventory, ordering and restocking as necessary.

• Document Management:

• Assist in the preparation and formatting of documents, reports, and presentations.
• Maintain organized filing systems (both electronic and paper) for easy access to documents.
• Record meeting minutes and distribute them accordingly.

• Customer Service:

• Respond to inquiries and resolve issues promptly and effectively, ensuring client satisfaction.
• Build and maintain positive relationships with clients, vendors, and co-workers.

• Compliance and Security:

• Ensure compliance with office policies and procedures.
• Monitor visitor access and maintain security protocols for the office.

Qualifications:

• Education:

  High school diploma or equivalent; an associate degree or higher in business administration or a related field is a plus.

• Experience:

  2 - 4 years of experience in a front office, receptionist, or administrative role.

• Skills:

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.

• Attributes:

• Friendly, approachable, and professional demeanour.
• Strong problem-solving skills and ability to work independently.
• Adaptability to changes and a willingness to learn new procedures as needed.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.

[Any additional perks, such as health benefits, retirement plans, etc.]