Front Office Administrator

Front office Executive Job Description:

As a Front Office Executive at Kothamas Dental Care, you will play a vital role in ensuring a seamless patient experience by managing all front desk activities efficiently. Your exceptional communication, organizing, and computer skills will contribute to the overall success of our dental hospital. You will be the first point of contact for our patients, both in person and over the phone, providing them with a warm and friendly welcome

Responsibilities:

• Greet and welcome patients, visitors, and guests with a friendly and professional demeanor.
• Handle incoming calls and provide accurate information as required.
• Scheduling & if required rescheduling appointments and maintain the dental hospital's appointment calendar.
• Preparing patients daily appointment schedules & treatment to be done for the respective doctors
• Assisting patients to fill out information forms
• Ensure that patient records are accurately updated and maintained in compliance with guidelines.
• Scheduling follow-up appointments and providing telephonic reminders.
• Coordinate with the dental team to efficiently manage patient flow and minimize waiting times.
• Address patient inquiries and provide information regarding dental procedures, services, and billing.
• Handle payment transactions, issue receipts, bills and maintain accurate records of financial transactions.
• Collecting patient feedback in the form of feedback forms for all the patients
• Taking google review from all the patients after completion of their treatment
• Maintain the cleanliness and professional appearance of the front office area.
• Collaborate with other departments to ensure effective communication and coordination of activities.
• Perform general administrative tasks, such as filing, data entry, and managing office supplies.

Requirements:

• Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
• Strong organizational and multitasking abilities to effectively handle multiple responsibilities simultaneously.
• Proficient computer skills, including knowledge of MS Office and dental practice management software.
• Exceptional interpersonal skills and the ability to work effectively in a team environment.
• Prior experience in a similar role, preferably in a dental or healthcare setting, is an advantage.
• Knowledge of dental terminology and procedures will be considered a plus.
• High attention to detail and accuracy in managing patient records and financial transactions.
• Ability to maintain patient confidentiality and adhere to all relevant privacy regulations.

Joining Kothamas Dental Care as a Front Office Executive offers an exciting opportunity to contribute to the success of a reputable dental hospital. If you are a motivated individual with excellent communication, organizational, and computer skills, and if you are passionate about delivering exceptional patient care, we invite you to apply. Come be a part of our dedicated team and make a positive impact on the lives of our patients.

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Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹17,000.00 per month

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Guntur, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 3 years (Preferred)
• total work: 3 years (Preferred)

Language:

• Telugu, English (Preferred)