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Naukri Hospitality Jobs
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Front Desk Associate

Front Desk Associate

Naukri Hospitality Jobs

0 - 1 years

|

1 - 3 Lacs

Posted:Just now| Platform:

Apply

Skills Required

front desk customer service cash handling hospitality hotel management session management back office operations receptionist activities office assistance avaya cms aes front office ohsas 18001 qms quality assurance voip sip

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated Front Desk Associate to join our team at Hyatt Place. The ideal candidate should have 0-1 year of experience in the hospitality industry.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues.
Provide exceptional customer service to ensure a positive guest experience.
Coordinate with other departments to ensure seamless operations.
Maintain accurate records and reports, including guest information and issue resolution.
Handle cash and credit transactions accurately and efficiently.
Ensure compliance with company policies and procedures.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
Ability to work in a fast-paced environment and prioritize tasks.
Strong problem-solving skills are needed to resolve guest complaints and issues.
Basic knowledge of hotel management systems and software is preferred.
Ability to maintain confidentiality and handle sensitive information.
Team player with a positive attitude and willingness to learn.

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