Front Desk Associate

About the Company:
A leading global fitness & wellness brand with luxury studios in Mumbai and worldwide, offering a unique and specialized fitness experience that blends innovation, energy, and service excellence.

Role: Client Service Associate / Front Desk Executive
Location: Grant Road (Kemps Corner) & Bandra, Mumbai
Work Mode: On-site | 6 days/week (rotational weekends)
Salary: ₹25,000 – ₹35,000 per month (negotiable)

Key Responsibilities:

• Welcome and assist clients in a premium fitness studio environment
• Guide clients through memberships, packages, and retail offerings
• Manage front desk operations — scheduling, inquiries, check-ins
• Maintain accurate records and daily reports
• Coordinate with trainers and operations teams to ensure a smooth experience
• Handle customer queries, payments, and feedback gracefully

Ideal Candidate:

• Prior experience in hospitality, front desk, or retail preferred (Freshers welcome)
• Excellent spoken English and local language proficiency
• Warm, professional, and service-oriented demeanor
• Comfortable working weekends and rotational shifts
• Passion for health, wellness, and customer experience

Why Join Us:

✨ Work with a global wellness brand with luxury studios
✨ Grow in client experience, operations, and leadership roles✨ Energetic and dynamic team environment✨ Performance-driven incentives

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Current CTC?
• Expected CTC?
• This role has an aspect of Soft sales and lead generation, are you comfortable with that?
• Are you comfortable with rotational shifts and working on weekends?
• What is your Notice period?

Education:

• Diploma (Required)

Language:

• English (Required)

Work Location: In person