64 Fraud Operations Jobs

As a TL/Assistant Manager - Banking Operations at our company, you will play a crucial role in leading a team of banking operations professionals. Your primary responsibilities will include: - Leading and managing a team to ensure smooth day-to-day operations and exceptional customer service. - Developing and implementing strategies to prevent and detect fraud, financial crime, and other business risks. - Collaborating with cross-functional teams to resolve customer complaints and disputes efficiently. - Conducting regular audits and reviews to ensure compliance with regulatory requirements and internal policies. - Providing coaching and training to enhance team members' skills in customer a...

Step into the role of Fraud Analyst at Barclays, where you'll provide first-class support by conducting in-depth due diligence, ensuring compliance with regulatory requirements, and safeguarding our clients and organization with expertise and care. You will be responsible to provide exceptional customer service while resolving more complex customer needs/requests. You may be assessed on key critical skills relevant for success in role such as: Delivering exceptional customer service through multiple channels such as chat, email, and phone while resolving complex queries. Collaborating with internal teams to align and improve customer care processes and provide feedback for enhancements. Inve...

As an Assistant Vice President Fraud Operations at Barclays, your role is to provide first-class support by conducting in-depth due diligence, ensuring compliance with regulatory requirements, and safeguarding clients and the organization with expertise and care. You will lead a high-performing team to deliver outstanding customer outcomes, manage day-to-day operations, risk, and performance standards, and drive business growth and operational excellence through collaboration and strong decision-making. **Key Responsibilities:** - Lead and develop a high-performing team to deliver consistently excellent customer outcomes by understanding customer needs and driving business performance. - Man...

Role Overview: As a KYC/Fraud Operations Specialist at Rippling, you will be a key member of the team responsible for conducting KYC reviews and fraud investigations for new and existing customers. Your primary focus will be on customer onboarding, KYC refresh, fraud monitoring, and ensuring compliance with Rippling's AML/KYC policies. Your role will also involve communicating directly with customers, analyzing customer details, and maintaining detailed records to demonstrate compliance. Key Responsibilities: - Conduct KYC reviews and fraud investigations for new and existing customers - Analyze customer details and documentation to ensure compliance with AML/KYC policies - Review key custom...

Role Overview: As the Vice President - Fraud Operations at Barclays, you will lead and develop a highly engaged team to pioneer an omni channel experience and achieve consistently excellent customer outcomes. Your main responsibility will be to build and maintain your team's capability to deliver excellent customer outcomes by identifying, understanding, and meeting customer needs using available tools and enablers to enhance business performance. Your role is based in Chennai. Key Responsibilities: - Lead and develop a highly engaged team to pioneer an omni channel experience and achieve consistently excellent customer outcomes - Build and maintain your team's capability to deliver excellen...

We are looking for a Sr Delivery Manager to oversee and drive our Trust & Safety engagement with one of the world's leading fintech clients. This role focuses on strengthening Seller Risk and Fraud Risk capabilities across Acquirers, Merchants, Marketplaces, Payment Facilitators, and digital commerce ecosystems. Responsibilities Lead and contribute to Seller Risk advisory engagements across the APAC region. Engage with client stakeholders to understand business challenges and define risk solutions. Manage end-to-end delivery of multiple projects with strong quality, documentation, and timelines. Support proposal development and help enhance the Trust & Safety advisory portfolio. Collaborate ...

Acuity is currently looking for for experienced professionals (2-14 years) in KYC/AML and Fraud Operations to join our Lending services team in Bangalore! Location: Bangalore (work from office) Work hours: 6:30 PM to 3:30 AM IST (US Shift) Department: Lending Services Experience Level : 2-14 years Fraud Operations Deposit Risk Review: Approve or escalate deposits based on thresholds and officer approvals. Sentinel Processing: Review suspect transactions within 4 hours using Q2 Sentinel. Verafin Alerts Management: Handle deposit, wire, account takeover, inactive account, and check kiting alerts. Unusual Activity Referral: Triage and case creation for fraud alerts within 1 hour. Fraud Hold Rev...

As a Fraud Operations Associate in the Cyber Security Operations team at Morgan Stanley, you will play a crucial role in delivering industry-leading operational solutions to protect the Firm against internal and external fraud risks. You will be part of the Cyber Data Risk & Resilience Division, ensuring the right functions, people, processes, and tools are aligned for the Firm's protection. **Role Overview:** As a Fraud Operations Associate, your primary responsibility will be to monitor, detect, and respond to security incidents to safeguard the organization's systems and data from potential threats or breaches. **Key Responsibilities:** - Monitor and investigate real-time fraud alerts for...

About this role: Wells Fargo is seeking a Fraud & Claims Operations Representative In this role, you will: Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity Perform moderately complex customer support tasks by utilizing solid communication, and verbal and written skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claim Oversee multiple claim types, take appropriate action to decision the case using multiple systems and applications, a...

Role : Senior manager Exp : 12+ yrs Budget : 30 LPA Location : Mysore Any Graduates Must Have : Financial crime operations, fraud prevention and detection, investigation, loss mitigation. Notice Period : immediate to 30 days

About this role: Wells Fargo is seeking a Fraud & Claims Operations Representative In this role, you will: Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity Perform moderately complex customer support tasks by utilizing solid communication, and verbal and written skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claim Oversee multiple claim types, take appropriate action to decision the case using multiple systems and applications, a...

Roles and Responsibilities: Lead and manage an offshore/onshore KYC-AML operations team ensuring adherence to SLAs and quality standards. Act as a single point of contact for escalations, client interactions, and stakeholder management. Oversee day-to-day operations, ensuring timely and accurate completion of KYC, CDD, and EDD reviews. Manage team performance, productivity, and attrition while fostering a high-performance culture. Ensure compliance with internal policies and external regulatory requirements (AML, BSA, USAPA, FATF, etc.). Conduct periodic reviews and ensure the accuracy and completeness of customer due diligence documentation.

As an AGM in Fraud Operations, your role will involve managing the delivery of processes across US Banking operations, specifically focusing on End to End Enterprises Fraud Management across multiple shores. Your responsibilities will include: - Leading a team of 100 to 250+ members - Demonstrating expertise in Fraud Management - Keeping abreast of Industry Trends - Spearheading major transformation projects to deliver significant benefits - Handling RFPs and proactive proposals - Identifying additional business opportunities - Contributing to the identification of new offerings for the US Banking COE - Building niche skills in US Banking domain within the organization - Managing blended ope...

About Us We are a fast-growing digital marketplace, connecting users with top brands for gifting, rewards, and loyalty. As we scale, ensuring platform integrity, regulatory compliance, and fraud resilience is critical. We're looking for a hands-on Risk and Compliance Officer to help us build a secure, trusted, and compliant ecosystem. Role Overview As our Risk and Compliance Officer (RCO), you will lead our efforts to prevent fraud, ensure regulatory compliance (e.g., data protection, payment regulations), manage operational risk, and uphold brand and partner standards. Youll work cross-functionally with product, operations, engineering, legal, and customer support to identify and mitigate r...

Position: Analyst - Credit & Fraud Operations About: bluCognition is an AI/ML based start-up specializing in risk analytics, data conversion and data enrichment capabilities. Founded in 2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery centre based in Pune. We build all our solutions while leveraging the latest technology stack in AI, ML and NLP combined with decades of experience in risk management at some of the largest financial services firms in the world. Our clients are some of the biggest and the most progressive names in the financial services industry. We are entering a significant growth pha...

Preferring skills such Lending, Payments, Disputes, Bereavement, Voice Quality, International voice + Mortgage, Merchant and Digital Servicing (Digital Customer Support), Reference data management, Transaction Monitoring, CDD etc. Experience 10 -17 years Should have excellent interpersonal skills along with Banking Operations background (from Banking GCC) Min. 2-3 years of end-to-end people management Need Banking GCC experience ( only from Delhi/NCR)

Candidate Expectations: 12+Years of Experience in Managing US Banking Operations (End to End Enterprises Fraud Management) for a Leading US based Insurer Banking and Financial domain expert Managed a Team size of 100 to 250+ Job Description: Manage Delivery of processes across US Banking (End to End Enterprises Fraud Management) across Multiple shores; Experience in Fraud Management Good understanding of the Industry TrendsLed Major Transformation Projects Delivering Significant Benefits Handled RFPs / Proactive Proposals Identification of Additional Business Opportunities Identify New Offerings / Contribute to the US Banking COE Focus on Building Niche skills in US Banking Domain within the...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive ...

As a Senior Manager in Fraud Operations, you will leverage your 15+ years of experience in the banking or financial crime industry, focusing on fraud systems and operations. Your role will involve managing a high-performing team of fraud analysts, overseeing day-to-day operations, and ensuring adherence to regulatory requirements. Key Responsibilities: - Lead, mentor, and develop a high-performing team of fraud analysts, fostering a culture of accountability and continuous improvement. - Oversee day-to-day operations, including workflow management, case backlogs, quality assurance, and adherence to service-level agreements (SLAs). - Manage performance metrics and Key Performance Indicators (...

Role & responsibilities Oversee end-to-end fraud risk strategy across Fraud Operations, Transaction Monitoring and Chargeback functions. Design and implement fraud prevention frameworks, governance structures, and escalation protocols in line with regulatory and internal standards. Collaborate with Product, Technology, and Compliance teams to enhance fraud detection systems, controls, and response mechanisms. Lead complex fraud investigations and ensure timely reporting to internal and external stakeholders. Monitor key fraud KPIs, emerging risk indicators, and fraud typologies to proactively mitigate vulnerabilities. Analyze transactional and behavioral data using AI/ML techniques to identi...

Roles and Responsibility Manage and resolve complex fraud disputes efficiently. Conduct thorough investigations into fraudulent activities and identify root causes. Collaborate with cross-functional teams to implement effective anti-fraud measures. Develop and maintain expertise in fraud trends and patterns to inform operational decisions. Provide exceptional customer service to internal stakeholders and external clients. Analyze data and metrics to optimize fraud prevention strategies. Job Requirements Strong understanding of fraud detection and analysis techniques. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priori...

Roles and Responsibility Manage and resolve complex fraud disputes efficiently. Conduct thorough investigations into fraudulent activities and identify root causes. Collaborate with cross-functional teams to implement effective anti-fraud measures. Develop and maintain expertise in fraud trends and patterns to inform operational decisions. Provide exceptional customer service to internal stakeholders and external clients. Analyze data and metrics to optimize fraud prevention strategies. Job Requirements Strong understanding of fraud detection and analysis techniques. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priori...

Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do pr...

About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative. In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more expe...

Role : Senior manager Exp : 12+ yrs Budget : 30 LPA Location : Mysore Any Graduates Must Have : Financial crime operations, fraud prevention and detection, investigation, loss mitigation. Notice Period : immediate to 30 days