25 Fraud Operations Jobs

As a Fraud Analyst at Straive, you will play a crucial role in monitoring, detecting, and investigating potential fraudulent activities to safeguard the organization from financial and reputational risks. Your responsibilities will include: - Monitoring transactions and account activities to identify suspicious behavior and potential fraud. - Conducting thorough investigations into suspected fraud cases by reviewing customer complaints, transaction logs, and other evidence. - Collaborating with internal teams (Risk, Compliance, Legal) to ensure appropriate action is taken on identified fraud cases. - Preparing detailed reports of findings and recommendations for corrective action. - Assistin...

Role & responsibilities - 3-5 years of experience in fraud investigations or operations in financial services - Strong knowledge of fraud schemes, prevention methods, and detection tools - Proficient in Microsoft Office and Excel - Critical thinking, analytical skills, and attention to detail - Ability to thrive in a team environment with both technical and non-technical stakeholders

Job Description: Job Title Fraud Surveillance Analyst Location- Chennai Exp- 3-7 Years There are 2 shifts 7 AM-4 PM and 2 PM-11 PM 1 weekend in a month they must support, and it will be a full night shift and the timings will be 10 PM-7 AM. The Purpose of This Role The Fraud Detection Operations group within Fidelity’s Fraud Risk and Control department [FRC] plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts for all lines of business generated through proprietary and commercial surveillance applications. Working collaborati...

About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative. In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more expe...

About this role: Wells Fargo is seeking a Fraud & Claims Operations Associate Manager. In this role, you will: Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claims Identify opportunities for process improvement and risk control development in fraud and claims management to maximize efficiency and enhance customer service Make supervisory decisions and resolve issues related to work distribution under direction of fraud and claims management Leverage interpretation of internal processes and procedures to establish performance standards, evaluate perfo...

Dear Candidate, We are hiring for Fraud Analyst Bengaluru Location. Any graduate can apply Fraud Associate Band 3 What you will do: Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application and usage screening to prevent abuse and loss of revenue across multiple Sky products Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guide...

As a Fraud Operations Executive in the ITES/BPO/KPO industry, you will be responsible for conducting fraud analysis and operations. Your role will primarily focus on identifying and analyzing fraudulent activities to mitigate risks and protect the organization's financial interests. Key responsibilities include detecting patterns of fraud, investigating suspicious activities, and implementing strategies to prevent future fraudulent incidents. You will work closely with the finance and accounts team to ensure compliance with fraud detection procedures and maintain a secure operating environment. The ideal candidate should have a strong background in fraud analysis and operations, with profici...

As the Fraud Operations Sr Supervisor at our organization, you will provide operational and service leadership to a medium-sized team. Your role involves applying your in-depth disciplinary knowledge to offer value-added perspectives and advisory services. You may also contribute to the development of new techniques and procedures within your area of expertise. Strong communication and diplomacy skills are essential for this position as you will be responsible for the volume, quality, and timeliness of end results. Your work will have an impact on your team as well as other closely related work teams. You will have full supervisory responsibility, ensuring the motivation and development of y...

You should have a minimum of 15 years of experience in financial services Operations, specifically focusing on Fraud in areas such as Digital banking, Lending, and Card frauds. Your role will require strong leadership and supervisory skills with a dedication to preventing fraud and managing risks effectively. It is essential that you have significant experience in people management, ideally with a Multi-National bank or in the GCC space, directly overseeing Fraud Operations teams for at least 10 years. You should also have a proven track record of building and scaling large teams as a leader of other managers. Your communication skills, both verbal and written, should be excellent, especiall...

As a Manager, Senior Investigator in the Financial Crime Investigative Reporting team at HSBC, you will be responsible for conducting thorough investigations into various cases related to financial crimes. Your primary focus will be on ensuring effective and timely investigations in alignment with the reporting standards and service level agreements. The cases you will handle include those generated by transaction monitoring systems, unusual activity reports, escalated cases from screening lists, cross-border referrals, and cases escalated from Fraud Operations. Working independently, you will be expected to complete assigned tasks efficiently and deliver high-quality investigation reports w...

The Operations Support Manager is responsible for providing leadership to a team involved in performing Fraud Investigations and Recoveries for Credit Card and Retail Bank functions for U.S. Personal Banking products and allied services. This role involves full supervisory responsibility, ensuring team motivation and development through professional leadership. Responsibilities include performance evaluation, hiring, direction of daily tasks, and responsibilities. Having strong operations knowledge in Fraud operations (US Credit Cards & Retail) and Chargeback processes is crucial for this role. The Manager will supervise and manage teams involved in complex processes. They will also lead or ...

About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more exper...

The purpose of this role is to lead services within fraud operations and facilitate the provision of efficient and high-quality services to internal and external customers. As the role holder, you will collaborate with service portfolio leads to provide recommendations for uplifting standards, policies, strategies, and best practices based on investigations, customer feedback, and colleague input. Your key responsibilities will include effectively coaching, motivating, and enabling a team of individual contributors to maintain high performance and engagement. You will also collaborate and engage with internal and external stakeholders on fraud investigation and prevention efforts. Additional...

The purpose of this role is to lead services within fraud operations and facilitate the provision of efficient and high-quality service to internal and external customers. You will work with service portfolio leads to provide recommendations to uplift standards, policies, strategies, and best practices as identified through investigations, customer feedback, and colleagues" input. Your key responsibilities will include effectively coaching, motivating, and enabling a team of individual contributors to maintain high performance and engagement. You will collaborate and engage with internal and external stakeholders on fraud investigation and prevention. Additionally, you will be responsible fo...

Hiring Fraud Dispute Operations Representative | Gurgaon Note - Please apply 0nly If You are an Immediate Joiner Qualification - Graduate CTC - Upto 6.5LPA Location - Gurgaon Call/WhatsApp- 9147047908, 9147047909, 7678572840 Interview Venue - Spot Selection Spot Joining Human Before Resource Private Limited Plot F1, Unit 401 4th Floor Lift 2 Landmark- Sector 16 Noida Metro Rajnigandha Gate Beside HCL Sector 3 Noida - 201301 Mandatory experience: 1 year of Disputes and chargeback experience. Prior experience in handling card disputes, including fraud disputes required. Familiarity with handling disputes Experience in chat-based customer service is required, with a demonstrated ability to reso...

About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative. In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more expe...

About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative. In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more expe...

Fraud & Claims Operations Representative Link to apply Fraud & Claims Operations Representative, BENGALURU, Karnataka | Wells Fargo https://www.wellsfargojobs.com/en/jobs/r-467478/fraud-claims-operations-representative/ About this role: Wells Fargo is seeking a Fraud & Claims Operations Representative. In this role, you will: Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity Perform moderately complex customer support tasks by utilizing solid communication, and verbal and written skills to establish rapport wit...

Role & responsibilities Will be responsible for overseeing the operation for Banking and Capital Markets. This role demands a deep understanding of US Banking operations, regulatory and compliance policies. Will lead a team of managers, ensuring efficient and effective service delivery, compliance with regulatory standards, and the implementation of best practices in banking service delivery, SLA and KPIs. Maintain metrics and reporting for senior management and committee presentations. Support clients risk governance initiatives and working groups to facilitate alignment across key operational areas. Support first line operational/business risk program to assess, measure, monitor, mitigate,...

About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more exper...

Position Title: Assistant Vice President Operations (Banking & Capital Markets) Role Overview: The Assistant Vice President Operations will manage and oversee the operational framework supporting Banking and Capital Market services, with a specific focus on U.S. banking standards and regulatory compliance. This individual will lead a team of managers, ensuring high-quality service delivery aligned with established KPIs and service-level agreements (SLAs), while maintaining adherence to industry best practices and regulatory frameworks. Key Responsibilities: Operational Oversight & Compliance: Oversee day-to-day banking operations with a solid grasp of U.S. banking regulations and compliance ...

Dear Candidate, We are hiring for Fraud Analyst Bengaluru Location. Any graduate can apply (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Fraud Associate Band 3 What you will do: Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application and usage screening to prevent abuse and loss of revenue across multiple Sky products Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate Anal...

Achieve performance targets and deliver on defined metrics. Conduct quality training sessions and prepare performance reports. Utilize advanced knowledge of banking systems to identify and address fraud risks. Apply expertise in Fraud and AML within UK banking processes 2-5 years of experience in UK or US banking preferred. 2-3 years of experience in Enterprise Fraud Management, with focus on online fraud detection and deposit fraud detection. Contact Person: Ramya V Email: ramya@gojobs.biz

Responsibilities Lead and manage a team of banking operations professionals to ensure smooth day-to-day operations and exceptional customer service. Develop and implement effective strategies to prevent and detect fraud, financial crime, and other business risks. Collaborate with cross-functional teams to resolve customer complaints and disputes in a timely and efficient manner. Conduct regular audits and reviews to ensure compliance with regulatory requirements and internal policies. Provide coaching and training to team members to enhance their skills and knowledge in customer advocacy, claims and disputes, and fraud operations. Analyze data and metrics to identify trends and areas for imp...

Job Title: Fraud Operations Lead/Manager – International Banking Responsibilities: Lead international fraud investigations, detection, and prevention efforts. Develop fraud risk frameworks and mitigation strategies. Collaborate with teams to deliver AML/CFT compliance programs and employee training. Analyze data to detect suspicious patterns and prevent fraud. Requirements: 4–15 years in AML, fraud analytics, or related roles. Strong skills in fraud investigation and financial data analysis. Proven record in implementing AML/CFT programs. Location: Chennai (US Shift – Pickup & Drop Facilities Available) Interested candidates please share your CV to subashini@gojobs.biz or Whatsapp (936348524...