KYC/AML and Fraud Operations (US Shift)

Acuity is currently looking for for experienced professionals (2-14 years) in KYC/AML and Fraud Operations to join our Lending services team in Bangalore!

• Location:

  Bangalore (work from office)

• Work hours:

  6:30 PM to 3:30 AM IST (US Shift)

• Department:

  Lending Services

• Experience Level

  : 2-14 years

Fraud Operations

• Deposit Risk Review:

  Approve or escalate deposits based on thresholds and officer approvals.

• Sentinel Processing:

  Review suspect transactions within 4 hours using Q2 Sentinel.

• Verafin Alerts Management:

  Handle deposit, wire, account takeover, inactive account, and check kiting alerts.

• Unusual Activity Referral:

  Triage and case creation for fraud alerts within 1 hour.

• Fraud Hold Review:

  Daily review of caution batch items for payment or return decisions.

• Enterprise Fraud Management (EFM):

  Respond to fraud incidents and coordinate with relevant departments.

• Fraud Notification (OFNG):

  Ensure fraud incidents are communicated across departments.

• Five9 Agent Call Monitoring:

  Monitor and provide feedback on agent calls.

KYC / Client boarding

• BSA Account Profile Procedure

  : Complete and validate customer profiles in C360 within 15 days.

• Commercial CIF BSA Profile Review

  : Conduct full reviews of commercial profiles within 7 days.

• Taxport Screening

  : Validate customer name and TIN matches as needed.

• SOS Search (TX/DE)

  : Perform Secretary of State searches to verify entity details.

• Commercial BSA Customer Profile Completion

  : End-to-end profile completion using C360 and supporting systems.

Preferred candidate profile

• Prior experience in Fraud ops, KYC and Client Onboarding for Lending products.
• Familiarity with fraud detection and customer due diligence systems
• Excellent attention to detail and documentation skills.
• Ability to work independently and manage multiple priorities under tight deadlines.
• Excellent written and spoken communication skills Client Management skills