Senior Manager - Fraud operations

As a Senior Manager in Fraud Operations, you will leverage your 15+ years of experience in the banking or financial crime industry, focusing on fraud systems and operations. Your role will involve managing a high-performing team of fraud analysts, overseeing day-to-day operations, and ensuring adherence to regulatory requirements. Key Responsibilities: - Lead, mentor, and develop a high-performing team of fraud analysts, fostering a culture of accountability and continuous improvement. - Oversee day-to-day operations, including workflow management, case backlogs, quality assurance, and adherence to service-level agreements (SLAs). - Manage performance metrics and Key Performance Indicators (KPIs) for the team, ensuring high-quality and timely execution of fraud operations. - Liaise with internal audit and compliance teams to ensure adherence to regulatory requirements. - Lead initiatives for process standardization, automation, and consolidation to enhance efficiency and effectiveness. - Provide timely and accurate reporting on fraud cases, trends, and loss metrics to senior management. Qualifications Required: - 15+ years of experience in banking or financial crime industry. - Prior experience in managing US banks will be a plus. - Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), or similar are highly desirable. In this role, you will play a crucial part in enhancing efficiency and effectiveness in fraud operations while ensuring compliance with regulatory requirements. Join us in this challenging yet rewarding opportunity to make a difference in the financial crime industry.,