Franchise Manager

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Job Summary:

We are seeking an experienced and dynamic Franchise Manager to lead and grow our franchise operations within the hospitality industry. The ideal candidate will have a proven track record in franchise sales, excellent interpersonal skills, and a deep understanding of the franchise business model. This role is crucial to driving business expansion, building strong franchisee relationships, and ensuring operational success across our franchise network.

Key Responsibilities:

• Identify, evaluate, and recruit qualified franchise partners to expand the brand’s footprint.
• Drive franchise sales in alignment with the company's strategic goals.
• Develop and maintain strong relationships with franchisees, providing ongoing support and guidance.
• Ensure franchisees adhere to brand standards, operational procedures, and compliance requirements.
• Monitor market trends and competitor activity to inform growth strategy.
• Collaborate with internal teams (marketing, operations, and training) to ensure successful franchise launches and continued performance.
• Lead and manage a team to support franchise operations and development.
• Set and achieve sales and performance targets in line with business objectives.
• Provide regular reports and updates on franchise performance to senior management.
• Conduct periodic audits and performance evaluations of franchise outlets.

Required Qualifications and Skills:

• Minimum 3 years of experience in franchise sales within the hospitality industry.
• Strong knowledge of the franchise business model, including legal and financial aspects.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work independently, take initiative, and meet or exceed sales targets.
• Demonstrated leadership and team management capabilities.
• Strong analytical and decision-making skills.
• Proficiency in MS Office; CRM experience is a plus.

Preferred Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• Prior experience in launching and scaling multi-unit franchise operations.
• Existing network in the hospitality or QSR (Quick Service Restaurant) space.