Founder's office: Product Strategy

Location

About Zamp:

At Zamp, we’re building AI agents that empower people to move at the speed of thought. Our vision is a world where AI handles the routine, so humans can focus on strategy and innovation. We are building a platform where all operational work runs autonomously. We partner with Fortune 500s, leading global banks and companies to streamline complex Finance and Operations processes.

About the Founder:

About Our Investors:

Zamp

This is a highly strategic and hands-on role requiring deep customer empathy, strong business judgment, and the ability to orchestrate complex solutioning efforts across multiple stakeholders.

Key Responsibilities

• Be the primary owner of enterprise customer success and growth, driving automation-led transformation.
• Identify, shape, and deliver high-impact automation opportunities across customer functions.
• Lead cross-functional execution spanning onboarding, solution design, implementation, and post-go-live optimization.
• Serve as the connective tissue between product, engineering, and customer stakeholders to ensure aligned outcomes.
• Consistently push for

  speed-to-value

  accelerating timelines from solution design to deployment.
• Navigate ambiguity and drive structure in complex, multi-stakeholder enterprise environments.

Must-Have Skills

• Customer-first mindset with a passion for delivering outstanding customer experience.
• Strong first-principles problem-solving and solutioning capability.
• Executive presence with excellent written and verbal communication skills.
• Proven ability to drive cross-functional alignment and outcomes.
• Business ownership mindset with comfort in high-growth, fast-paced, and ambiguous environments.

Good-to-Have Skills

• Experience in enterprise SaaS implementations.
• Familiarity with automation and AI-driven transformation projects.
• Exposure to finance operations, procurement, compliance, or enterprise operational workflows (especially in banks, GCCs, or large corporates).

Ideal Background

• Management consultants (McKinsey, BCG, Bain)

  with 3–5 years post-MBA experience, preferably as Engagement Managers or Project Leads.

• Big 4 consultants

  (4–5 years) who’ve led AI or SaaS transformation projects with C-level stakeholders.
• Customer success and solutioning professionals from

  Enterprise SaaS

  firms who serve enterprise customers.

• Solutioning leads at GCCs

  managing complex stakeholder landscapes.