Food Court Manager

Food Court Manager – Job Description Role Overview

The Food Court Manager oversees the daily operations of a multi-vendor food court, ensuring smooth service, high food quality, and exceptional customer experience. This role blends hospitality management, vendor coordination, and strategic planning to drive profitability and customer satisfaction.

Key Responsibilities Operations Management

• Supervise all food outlets to ensure consistent service standards and food quality
• Monitor cleanliness, hygiene, and compliance with health & safety regulations
• Oversee inventory levels, reduce wastage, and ensure timely supply replenishment
• Resolve customer complaints promptly and professionally

Staff & Vendor Management

• Recruit, train, and schedule staff including cooks, servers, and cleaning personnel
• Conduct performance reviews and provide coaching for improvement
• Build strong relationships with vendors; negotiate contracts and monitor service quality

Financial Oversight

• Prepare and manage budgets, track expenses, and optimize cost control
• Analyze sales data to identify trends and opportunities for growth
• Implement strategies to boost revenue and footfall

Marketing & Promotions

• Collaborate with marketing teams to plan campaigns, events, and loyalty programs
• Coordinate with vendors for joint promotions and seasonal offers

Facility Maintenance

• Ensure the food court is clean, well-lit, and visually appealing
• Liaise with maintenance teams to address infrastructure or equipment issues

Job Types: Full-time, Permanent

Pay: ₹25,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Work Location: In person