Floor Supervisor

Job Title: Floor Supervisor

Location:

Company:

Budget:

Job Responsibilities

• Supervision of Inward and Outward Operations:
• Oversee the efficient handling of incoming (inward) and outgoing (outward) goods, ensuring that all processes are carried out according to established procedures.
• Monitor loading and unloading activities to ensure they are done safely, accurately, and efficiently.
• Staff Management & Task Assignment:
• Lead and supervise the floor team handling inward and outward operations, ensuring proper allocation of tasks.
• Ensure that all team members are clear on their responsibilities and tasks for the day to meet operational goals and deadlines.
• Provide guidance and support to floor staff, ensuring they are equipped with the necessary skills and knowledge.
• Documentation & Tracking:
• Ensure accurate documentation of inward and outward shipments, including delivery notes, stock receipts, and dispatch logs.
• Track and verify shipments, ensuring that goods are received or dispatched according to schedule.
• Coordinate with the inventory team to confirm stock levels and report any discrepancies in inward or outward operations.
• Quality Control:
• Monitor the quality of products being received (inward) and dispatched (outward), ensuring that goods are handled properly and meet company standards.
• Ensure that proper checks are carried out for damaged or defective goods during both inward and outward operations.
• Ensure that the packaging, labeling, and sorting processes are followed for accurate deliveries and returns.
• Timely Processing:
• Oversee the timely processing of inward and outward shipments to meet customer deadlines.
• Address any delays or issues in the process and find solutions to ensure continuous movement of goods.
• Coordinate with transport and logistics teams to ensure the smooth flow of goods in and out of the facility.
• Inventory Control and Stock Accuracy:
• Work with the inventory team to ensure that all inward and outward movements are accurately reflected in the inventory management system.
• Assist in stock reconciliation and perform checks to ensure that all incoming and outgoing goods are accounted for and stored properly.
• Ensure proper stock rotation and handling, especially for time-sensitive or perishable items.
• Safety & Compliance:
• Enforce safety guidelines and ensure that the inward and outward operations comply with safety regulations.
• Ensure that all handling equipment is in good working condition, and staff is trained in using it safely.
• Ensure that all operations are carried out in line with regulatory requirements and company policies.
• Problem Resolution:
• Handle issues related to inbound and outbound logistics, such as delays, discrepancies, or quality issues.
• Coordination with Other Departments:
• Collaborate with the warehouse, inventory, and logistics teams to ensure seamless movement of goods in and out of the facility.
• Act as the primary point of contact for any issues related to inward and outward shipments and ensure effective communication across departments.
  

Qualifications

• Previous experience in managing inward and outward operations or logistics in a warehouse or supply chain environment.
• Knowledge of warehouse management systems (WMS) or similar software.