Job Summary We are looking for Energetic Candidate for the post of Field/Sales Executive in Kayamkulam, Royal Enfield Showroom Responsibilities and Duties Conduct need analysis with the customer, vehicle demonstration, and test drives to create a unique product experience, making customers feel the need to buy an RE Demonstrate strong product and customer understanding to build trust and offer customers the right products from the portfolio ... Facilitating test rides in store and at home/office ... Engage customers on riding initiatives of RE/ dealer and other in use elements Check for finance requirements, cross-selling opportunities for gears and accessories from the customer 9. Guide the customer through the complete decision-making process all the way from enquiry to the booking 10. Showcase strong customer orientation and ensure the customer has a RE brand experience through the sales process, right from first contact to booking 11. Ensure achievement of monthly sales targets set in line with dealership sales appendix Required Experience, Skills and Qualifications SSLC/+2 AND ABOVE WITH GOOD NEGOTIATION AND COMMUNICATION SKILL Two Wheeler Licence Required Apply only if you are staying nearby kayamkulam Job Type: Full-time Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: On the road
Job Summary We are looking for Energetic Candidate for the post of Field/Sales Executive in Kayamkulam, Royal Enfield Showroom Responsibilities and Duties Conduct need analysis with the customer, vehicle demonstration, and test drives to create a unique product experience, making customers feel the need to buy an RE Demonstrate strong product and customer understanding to build trust and offer customers the right products from the portfolio ... Facilitating test rides in store and at home/office ... Engage customers on riding initiatives of RE/ dealer and other in use elements Check for finance requirements, cross-selling opportunities for gears and accessories from the customer 9. Guide the customer through the complete decision-making process all the way from enquiry to the booking 10. Showcase strong customer orientation and ensure the customer has a RE brand experience through the sales process, right from first contact to booking 11. Ensure achievement of monthly sales targets set in line with dealership sales appendix Required Experience, Skills and Qualifications SSLC/+2 AND ABOVE WITH GOOD NEGOTIATION AND COMMUNICATION SKILL Two Wheeler Licence Required Apply only if you are staying nearby kayamkulam Job Type: Full-time Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: On the road
Job Summary A PDI Incharge is responsible process of functional and visual inspection of the vehicle it meets the customers’ expectations. The individual is ensuring stringent checks/ inspections (including that thorough cleaning and washing) through PDI Supervisor and his team of technicians and washers. Responsibilities and Duties Manage the overall process of functional and visual inspection of the vehicle before delivery and ensure adherence to quality processes of inspections as per the OEM PDI guidelines through PDI Supervisor and his team of technicians and washers (for thorough cleaning and washing) Required Experience, Skills and Qualifications Should have experience in same profile. Diploma / ITI in Automobile / Mechanical Eng. Benefits Interested candidate contact or walk in for interview: Roverz Motors (Royal Enfield), Kareelakulangara, Kayamkulam P.O, Alappuzha - 690502. Contact : 9072584022 Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Summary A PDI Incharge is responsible process of functional and visual inspection of the vehicle it meets the customers’ expectations. The individual is ensuring stringent checks/ inspections (including that thorough cleaning and washing) through PDI Supervisor and his team of technicians and washers. Responsibilities and Duties Manage the overall process of functional and visual inspection of the vehicle before delivery and ensure adherence to quality processes of inspections as per the OEM PDI guidelines through PDI Supervisor and his team of technicians and washers (for thorough cleaning and washing) Required Experience, Skills and Qualifications Should have experience in same profile. Diploma / ITI in Automobile / Mechanical Eng. Benefits Interested candidate contact or walk in for interview: Roverz Motors (Royal Enfield), Kareelakulangara, Kayamkulam P.O, Alappuzha - 690502. Contact : 9072584022 Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
We are looking for an energetic Sales team leader who has previous experience in automobile domain. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person
Job Summary We are looking for young and energetic candidates for the position of Ride coordinator to plan Rides on every week and conduct ride activities as per the Royal Enfield company Standards / conditions Benefits For More Details Contact HR @ 9072584022 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Job Summary We are looking for young and energetic candidates for the position of sales executives for our Royal Enfield showroom located in Puthiyakavu, Karunagappally. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Title: Service Marketing Executive (SME) Location: Karunagappally Job Type: Full-time Experience: 0-2 years About the Role We are looking for a proactive and customer-focused Service Marketing Executive who will be responsible for generating business for the workshop through service follow-ups, customer engagement, and lost customer activation. Key Responsibilities : 1️. Service Marketing – Business Generation Call customers for due service, missed service, and periodic maintenance. Follow company standards while answering calls and sending service-related messages. Offer service appointments and maintain next-day appointment schedules. Handle customer queries; escalate concerns to CRM/Works Manager and ensure timely closure. Promote Value Added Services (VAS) through tele-calling. Work with CRM and Works Manager to plan campaigns to increase workshop revenue. 2️. Lost Customer Marketing Analyse lost customer cases and prepare action plans with CRM and GM–Service. Update incorrect contact details in DMS. Carry out customer reacquisition as per the defined plan. Recruitment Profile Qualifications Graduate / Diploma/+2 Customer-handling experience will be an added advantage Industry Preference Automobile (2-wheeler preferred) KPO / Call Center Finance & Insurance Retail Real Estate & Construction Experience 0-2 years Required Skills Strong customer handling skills Ability to pitch services/products over calls Good follow-up discipline and process adherence Basic understanding of service operations (automobile preferred) Job Types: Full-time, Permanent, Fresher Pay: ₹120,000.00 - ₹144,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund
Gear Executive Location: Karunagappally Job Type: Full-time About the Role We are looking for a passionate and customer–focused Gear Executive to drive apparel sales and deliver an exceptional Royal Enfield lifestyle experience. If you love motorcycles, riding culture, and interacting with customers, this role is for you. Key Responsibilities 1. Apparel Sales & Store Upkeep Ensure merchandise display follows Royal Enfield visual guidelines. Maintain cleanliness, refolding, and restocking of apparel picked by customers. Keep the trial room neat and presentable at all times. Update the Store Manager on stock levels, sales patterns, and replenishment needs. Engage walk-in customers with Royal Enfield apparel and gear conversations. Identify customer needs and recommend the right products. Guide customers through the entire purchase journey. Ensure accurate customer data entry as per RECODE. Customer Satisfaction Take complete ownership of customer satisfaction for the apparel sales process. Candidate RequirementsEducational Qualification Graduate / Diploma/+2 Experience 0-2 years experience. Experience in branded apparel retail is a plus. Profile & Interests Passion for motorcycling and Royal Enfield culture. Ideally rides a Royal Enfield motorcycle. Strong interest in travel and exploration. Sales-driven with a focus on customer experience. Skills & Competencies Customer Relationship Management Selling Skills & Market Knowledge Product Knowledge / Brand Insights Job Types: Full-time, Permanent Pay: ₹156,000.00 - ₹180,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Floor Supervisor Location: Karunagappally Job Type: Full-time Role Overview The Floor Supervisor will manage day-to-day workshop floor operations, oversee the technical team, maintain quality standards, and ensure timely service delivery. You will lead technicians, manage job flow, and uphold Royal Enfield’s service norms. Key Responsibilities 1. Repair & Service Management Allocate job cards and monitor work across all service bays Communicate repair timelines to Service Consultants Ensure availability of spare parts, tools & consumables Provide technical guidance to technicians Monitor promised delivery times and take corrective actions Conduct PDI checks with the Service Consultant Ensure rework cases are handled and rescheduled properly Maintain clean, organized workshop floors & tools Ensure adherence to service procedures, checklists & manuals Track vehicles live and ensure timely delivery Oversee NVH/drivability pre-tests before road tests 2. Team Leadership & Training Lead, coach & mentor all technicians Conduct regular service drills Ensure 80:60:40 training compliance Manage productivity, efficiency & quality standards 3. Customer & Support Functions Support CRM/CRE in complaint resolution Follow customer satisfaction action plans Assist Parts Manager in inventory management Candidate Profile Qualifications Diploma / Graduate OR strong technical background 2–6 years experience (2-wheeler preferred) Experience & Skills Strong technical knowledge of 2-wheelers Experience managing workshop teams Process-oriented with high attention to detail Good analytical & people management skills Passion for Royal Enfield motorcycles Must ride/own a Royal Enfield (preferred) Key Competencies People Management Technical Knowledge (Service) Analytical Skills Job Types: Full-time, Permanent Pay: ₹216,000.00 - ₹276,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Job Title: Technician Location: Karunagappally Job Type: Full-time Experience: 0–5 Years About the Role We are looking for skilled and responsible Technicians who can perform repair, service, and maintenance of Royal Enfield motorcycles while ensuring safety, quality, and customer satisfaction. Key Responsibilities 1️. Repair & Service Review job orders and clarify unclear instructions with the Service Advisor. Inspect the motorcycle’s overall condition and record additional repair needs. Perform repairs and services as per manufacturer standards and within specified timelines. Complete job card documentation accurately with hours and materials used. Label and return all warranty/exchange parts to the Parts/Warranty office. Identify required tools and parts for the job; inform Service Advisor/Workshop Manager if parts need to be ordered. Return unused parts immediately to the parts department. Inform Service Advisor if additional repair work is required and ensure customer approval is obtained. 2️. Compliance to Guidelines Ensure all vehicles meet safety and quality standards before returning them to customers. Maintain and safeguard tools provided by the company; use calibrated tools only. Return all special tools, equipment, and technical literature to designated locations in clean condition. 3️. Customer Satisfaction Protect customer vehicles and belongings during repair/service. Neatly hand over old replaced parts to customers upon completion. Recruitment Profile Qualifications Minimum 10th pass OR candidates with extensive technical experience Industry Preference Automobile (2-wheeler preferred) Experience 0–5 years (based on technician level) Profile Requirements Strong technical experience in 2-wheeler repair and maintenance High level of discipline and adherence to workshop processes Passion for Royal Enfield and motorcycles Passion / Interests Passionate about motorcycling Owning or riding a Royal Enfield is a plus Job Types: Full-time, Permanent Pay: ₹150,000.00 - ₹252,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Job Title: Customer Relationship Manager (CRM) Location: Kayamkulam Job Type: Full-time Experience: 2–5 Years About the Role The Customer Relationship Manager (CRM) is the primary owner for delivering the complete Royal Enfield customer experience. This role focuses on managing customer feedback, resolving complaints, improving CSI scores, and coordinating with Sales & Service teams to enhance overall customer satisfaction. Key Responsibilities 1️. Customer Relationship Management Conduct internal meetings with CRE, SME, and Sales teams to set targets and action plans for customer satisfaction. Provide regular feedback to dealership management on customer interaction quality. Monitor Sales & Service customer relation KPIs, including CSI scores. Review CSI reports and define improvement action plans with the concerned teams. Engage directly with customers, especially those giving low CSI scores, to understand issues and improve experience. 2️. Complaints Management Ensure timely resolution of customer complaints and implement preventive actions. Track corrective actions and handle non-conformance cases. Close all customer complaints in CRM-DMS with complete documentation and resolution notes. 3️. Feedback Collection & Analysis Monitor daily/weekly/monthly feedback calls and processes. Diagnose root causes behind complaints and assign accountability. Discuss customer feedback (positive & negative) in daily sales meetings. 4️. Lost Case Analysis Analyse lost cases (enquiry, test ride, booking) by reason and create recovery plans. 5️. Generate Service Appointments Monitor SME performance and set calling/appointment generation targets. Prepare the service marketing dashboard and share it with Service Manager / Dealer Principal / RECODE Champion. Recruitment Profile Qualifications Graduate / +2 Industry Preference Automobile (2-5-wheeler preferred) Hospitality Finance / Insurance Retail Experience 2–5 years total Minimum 1 year in a customer-facing role Profile Requirements Strong leadership and team management experience Deep focus on customer experience and satisfaction Ability to analyse data and generate insights Passion for Royal Enfield and motorcycling is a strong plus Core Competencies People Management Customer Relationship Management Product Knowledge & Brand Insights Analytical Thinking Job Types: Full-time, Permanent Pay: ₹144,000.00 - ₹216,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund
Gear Executive Location: Karunagappally Job Type: Full-time About the Role We are looking for a passionate and customer–focused Gear Executive to drive apparel sales and deliver an exceptional Royal Enfield lifestyle experience. If you love motorcycles, riding culture, and interacting with customers, this role is for you. Key Responsibilities 1. Apparel Sales & Store Upkeep Ensure merchandise display follows Royal Enfield visual guidelines. Maintain cleanliness, refolding, and restocking of apparel picked by customers. Keep the trial room neat and presentable at all times. Update the Store Manager on stock levels, sales patterns, and replenishment needs. Engage walk-in customers with Royal Enfield apparel and gear conversations. Identify customer needs and recommend the right products. Guide customers through the entire purchase journey. Ensure accurate customer data entry as per RECODE. Customer Satisfaction Take complete ownership of customer satisfaction for the apparel sales process. Candidate RequirementsEducational Qualification Graduate / Diploma/+2 Experience 0-2 years experience. Experience in branded apparel retail is a plus. Profile & Interests Passion for motorcycling and Royal Enfield culture. Ideally rides a Royal Enfield motorcycle. Strong interest in travel and exploration. Sales-driven with a focus on customer experience. Skills & Competencies Customer Relationship Management Selling Skills & Market Knowledge Product Knowledge / Brand Insights Job Types: Full-time, Permanent Pay: ₹156,000.00 - ₹180,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Floor Supervisor Location: Karunagappally Job Type: Full-time Role Overview The Floor Supervisor will manage day-to-day workshop floor operations, oversee the technical team, maintain quality standards, and ensure timely service delivery. You will lead technicians, manage job flow, and uphold Royal Enfield’s service norms. Key Responsibilities 1. Repair & Service Management Allocate job cards and monitor work across all service bays Communicate repair timelines to Service Consultants Ensure availability of spare parts, tools & consumables Provide technical guidance to technicians Monitor promised delivery times and take corrective actions Conduct PDI checks with the Service Consultant Ensure rework cases are handled and rescheduled properly Maintain clean, organized workshop floors & tools Ensure adherence to service procedures, checklists & manuals Track vehicles live and ensure timely delivery Oversee NVH/drivability pre-tests before road tests 2. Team Leadership & Training Lead, coach & mentor all technicians Conduct regular service drills Ensure 80:60:40 training compliance Manage productivity, efficiency & quality standards 3. Customer & Support Functions Support CRM/CRE in complaint resolution Follow customer satisfaction action plans Assist Parts Manager in inventory management Candidate Profile Qualifications Diploma / Graduate OR strong technical background 2–6 years experience (2-wheeler preferred) Experience & Skills Strong technical knowledge of 2-wheelers Experience managing workshop teams Process-oriented with high attention to detail Good analytical & people management skills Passion for Royal Enfield motorcycles Must ride/own a Royal Enfield (preferred) Key Competencies People Management Technical Knowledge (Service) Analytical Skills Job Types: Full-time, Permanent Pay: ₹216,000.00 - ₹276,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Job Title: Service Marketing Executive (SME) Location: Karunagappally Job Type: Full-time Experience: 0-2 years About the Role We are looking for a proactive and customer-focused Service Marketing Executive who will be responsible for generating business for the workshop through service follow-ups, customer engagement, and lost customer activation. Key Responsibilities : 1️. Service Marketing – Business Generation Call customers for due service, missed service, and periodic maintenance. Follow company standards while answering calls and sending service-related messages. Offer service appointments and maintain next-day appointment schedules. Handle customer queries; escalate concerns to CRM/Works Manager and ensure timely closure. Promote Value Added Services (VAS) through tele-calling. Work with CRM and Works Manager to plan campaigns to increase workshop revenue. 2️. Lost Customer Marketing Analyse lost customer cases and prepare action plans with CRM and GM–Service. Update incorrect contact details in DMS. Carry out customer reacquisition as per the defined plan. Recruitment Profile Qualifications Graduate / Diploma/+2 Customer-handling experience will be an added advantage Industry Preference Automobile (2-wheeler preferred) KPO / Call Center Finance & Insurance Retail Real Estate & Construction Experience 0-2 years Required Skills Strong customer handling skills Ability to pitch services/products over calls Good follow-up discipline and process adherence Basic understanding of service operations (automobile preferred) Job Types: Full-time, Permanent, Fresher Pay: ₹120,000.00 - ₹144,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund
Job Title: Team Leader – Sales Location: Kayamkulam Job Type: Full-time Experience: 2–5 years (Automobile Sales preferred) About the Role Roverz Motors is looking for a motivated and performance-driven Team Leader to supervise our sales team, monitor daily activities, and ensure smooth operations within the dealership. Key Responsibilities Lead and manage a team of Sales Consultants to achieve monthly sales targets. Conduct daily morning huddles to review enquiries, pipeline, and follow-ups. Allocate monthly team KPIs in coordination with the Dealer Principal and ASM. Ensure the team has updated product knowledge and riding knowledge. Track bookings, deliveries, and retail performance regularly. Handle customer escalations professionally and ensure quick resolution. Coordinate with PDI, CRM, and other departments for smooth workflow. Prepare daily/weekly/monthly performance reports. Maintain discipline, grooming standards, and professional conduct within the team. Desired Candidate Profile Proven experience in automobile sales (2-wheelers or 4-wheelers). Strong leadership, communication, and team-handling skills. Ability to motivate the team and drive performance. Good understanding of sales processes, CRM, and customer handling. Proactive, responsible, and target-oriented. Salary & Benefits Competitive salary + attractive incentives Career growth opportunities Training support and performance rewards Job Type: Full-time Pay: ₹240,000.00 - ₹300,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Job Title: Sales Consultant Location: Karunagappally Job Type: Full-time Experience: Fresher / Experienced About the Role We are looking for energetic, customer-focused Sales Consultants who are passionate about Royal Enfield motorcycles and can deliver an exceptional purchase experience—from enquiry to delivery. Key Responsibilities 1️. Brand Communication Engage customers with Royal Enfield brand stories, heritage, and motorcycle insights. Interact with prospects and involve them in discussions and activities around RE bikes. 2️. Vehicle Sales Warmly welcome customers to the showroom and ensure a comfortable experience. Conduct need analysis, product demonstrations, and test rides to build desire for RE bikes. Update customer details in DMS in real time following RECODE norms. Facilitate test rides at the store or at customers’ preferred location. Check for finance needs and identify cross-selling opportunities for apparel and accessories. Achieve monthly retail sales targets. Support CRE in lost-case analysis. 3️. Post-Booking Process Confirm vehicle receipt after PDI in the system. Allocate vehicles as per norms and coordinate with customers for confirmation. Prepare invoices and coordinate with customers/finance teams for payments. Finalize delivery dates. Handle insurance requirements and paperwork. Work toward finance penetration targets and ensure maximum benefits. Guide customers with loan procedures and documents. Log vehicle finance cases and track approvals. Ensure payment/DO confirmation before delivery. 4️. Delivery Plan the delivery schedule based on bookings and stock availability. Coordinate with RE logistics for stock readiness. Fix and communicate delivery date/time with the customer. Coordinate with RTO/Insurance/Finance teams post-booking. Follow up for necessary customer documents. Update customer on delivery status and any delays. 5️. Accessories Sales Understand customer preferences and pitch relevant accessories. Achieve monthly accessories sales targets. 6️. Customer Satisfaction Own CSI scores for the sales process. Coordinate with relevant teams to ensure smooth execution of test rides, billing, payments, and delivery. Candidate ProfileQualifications Graduate /Diploma/+2 Industry Preference Auto (2W/4W), Consumer Goods, Insurance, Banking, Retail Experience Fresher candidates welcome Prior sales or customer-facing experience is an advantage Profile Requirements Passion for motorcycles and Royal Enfield Strong sales aptitude and customer-centric mindset Excellent communication and convincing skills Passion / Interests Riding, travelling, exploring new places Core Competencies Customer Relationship Management Selling Skills & Market Knowledge Product Knowledge & Brand Insights Job Type: Full-time Pay: ₹168,000.00 - ₹240,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Job Title: Technician Location: Karunagappally Job Type: Full-time Experience: 0–5 Years About the Role We are looking for skilled and responsible Technicians who can perform repair, service, and maintenance of Royal Enfield motorcycles while ensuring safety, quality, and customer satisfaction. Key Responsibilities 1️. Repair & Service Review job orders and clarify unclear instructions with the Service Advisor. Inspect the motorcycle’s overall condition and record additional repair needs. Perform repairs and services as per manufacturer standards and within specified timelines. Complete job card documentation accurately with hours and materials used. Label and return all warranty/exchange parts to the Parts/Warranty office. Identify required tools and parts for the job; inform Service Advisor/Workshop Manager if parts need to be ordered. Return unused parts immediately to the parts department. Inform Service Advisor if additional repair work is required and ensure customer approval is obtained. 2️. Compliance to Guidelines Ensure all vehicles meet safety and quality standards before returning them to customers. Maintain and safeguard tools provided by the company; use calibrated tools only. Return all special tools, equipment, and technical literature to designated locations in clean condition. 3️. Customer Satisfaction Protect customer vehicles and belongings during repair/service. Neatly hand over old replaced parts to customers upon completion. Recruitment Profile Qualifications Minimum 10th pass OR candidates with extensive technical experience Industry Preference Automobile (2-wheeler preferred) Experience 0–5 years (based on technician level) Profile Requirements Strong technical experience in 2-wheeler repair and maintenance High level of discipline and adherence to workshop processes Passion for Royal Enfield and motorcycles Passion / Interests Passionate about motorcycling Owning or riding a Royal Enfield is a plus Job Types: Full-time, Permanent Pay: ₹150,000.00 - ₹252,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund