Floor Coordinator

Position Summary: We are seeking a dedicated and detail-oriented Floor Coordinator to manage and oversee the operations on our hospital floors. The ideal candidate will ensure the smooth functioning of daily activities, provide exceptional service to patients and their families, and support our healthcare staff in delivering the highest quality of care.

Key Responsibilities:

• Staff Management:
• Supervise and coordinate the activities of nursing and support staff on the designated floor.
• Create and manage staff schedules, ensuring adequate coverage and efficient use of resources.
• Provide training, guidance, and performance evaluations to staff members.
• Patient and Family Service:
• Address patient and family inquiries, concerns, and complaints with professionalism and empathy.
• Ensure that patients receive timely and respectful care and assist with special needs or requests.
• Monitor patient satisfaction and implement improvements based on feedback.
• Operations Management:
• Oversee daily floor operations, ensuring compliance with hospital policies and procedures.
• Coordinate with other departments to ensure seamless patient care and efficient operations.
• Monitor inventory of medical and non-medical supplies, and manage procurement as needed.
• Compliance and Safety:
• Ensure adherence to health, safety, and sanitation regulations and protocols.
• Conduct regular inspections to maintain cleanliness and safety standards on the floor.
• Implement and manage emergency procedures, and respond to incidents or emergencies promptly.
• Administrative Duties:
• Prepare and maintain accurate records related to floor operations, including staffing, patient care, and incident reports.
• Assist in budgeting and financial management related to floor activities.
• Prepare and present reports on floor performance and operational issues to hospital management.
• Coordination and Communication:
• Act as a liaison between various hospital departments to ensure effective communication and coordination.
• Organize and lead meetings with floor staff to address performance, goals, and operational changes.
• Collaborate with other Floor Coordinators and managers to resolve cross-functional issues.

Job Types: Full-time, Permanent

Pay: ₹10,507.09 - ₹38,451.40 per month

Experience:

• total work: 1 year (Required)

Work Location: In person