Floor Coordinator

As a Floor Coordinator, your role involves managing day-to-day operations and services on a specific floor or area, ensuring smooth and efficient delivery of services, and providing excellent customer service. You will be responsible for tasks like coordinating with different departments, maintaining a safe and clean environment, and assisting with emergencies. **Core Responsibilities:** - **Coordination and Communication:** Act as a liaison between different departments and stakeholders, ensuring clear and timely communication to facilitate smooth operations. - **Service Delivery:** Ensure that facilities services are delivered efficiently and effectively, with a focus on minimizing disruptions to the customer. - **Customer Service:** Provide excellent customer service, anticipate needs, and address concerns in a professional and courteous manner. - **Facility Maintenance:** Maintain a clean and safe environment, including tasks like housekeeping, restocking vending areas, and ensuring proper functioning of equipment. - **Safety and Emergency Procedures:** Assist with evacuation procedures, sheltering-in-place, and accounting for personnel during emergencies. - **Resource Management:** Be involved in managing inventory, scheduling staff, and allocating resources effectively. - **Data Management:** Track and manage data related to inventory, schedules, or other operational aspects. **Essential Skills and Qualifications:** - Excellent Communication Skills - Strong Organizational Skills - Problem-Solving Skills - Customer Service Skills - Basic Computer Skills - Physical Ability - Knowledge of relevant regulations and procedures You may also be involved in managing inventory, scheduling staff, and allocating resources effectively. It is essential to have excellent communication skills, strong organizational skills, and the ability to identify and resolve issues efficiently. Additionally, you should possess customer service skills, basic computer skills, and the physical ability to stand, walk, and lift items as needed. Knowledge of relevant regulations and procedures is also required. As a Floor Coordinator, you could be working in various industries such as hospitals, facilities, or retail, each with specific roles and responsibilities. For example: - **Hospital Floor Coordinator:** Responsible for ensuring smooth operations on a specific hospital floor, coordinating with medical staff, nursing teams, and administrative personnel, and facilitating patient care. - **Facilities Floor Coordinator:** Responsible for delivering day-to-day facilities services across a site, ensuring services are delivered confidently, efficiently, and timely. - **Retail Floor Coordinator:** Responsible for maintaining a clean and organized store environment, assisting customers, and ensuring proper display of merchandise. This is a full-time, permanent position suitable for fresher candidates. The benefits include health insurance, performance bonus, and yearly bonus. The work schedule consists of day shifts from Monday to Friday with weekend availability. The work location is in person.,