Floor Coordinator & MOD

Job Description

Position Summary: We are seeking a dedicated and detail-oriented Floor Coordinator to manage and oversee operations on our hospital floors. The ideal candidate will ensure the smooth functioning of daily activities, provide exceptional service to patients and their families, and support our healthcare staff in delivering the highest quality of care. Candidates with prior hospital administration experience and the ability to handle MOD (Manager on Duty) responsibilities will be given preference. Key Responsibilities: 1. Staff Management: Supervise and coordinate the activities of nursing and support staff on the designated floor. Create and manage staff schedules, ensuring adequate coverage and efficient use of resources. Provide training, guidance, and performance evaluations to staff members. 2. Patient and Family Service: Address patient and family inquiries, concerns, and complaints with professionalism and empathy. Ensure timely and respectful care for patients, assisting with special needs or requests. Monitor patient satisfaction and initiate improvements based on feedback. 3. Operations Management: Oversee daily floor operations, ensuring adherence to hospital policies and procedures. Coordinate with other departments for seamless patient care and operational efficiency. Monitor and manage inventory of medical and non-medical supplies. 4. Compliance and Safety: Ensure adherence to health, safety, and sanitation regulations and protocols. Conduct regular inspections to uphold cleanliness and safety standards. Implement and manage emergency procedures and respond to incidents promptly. 5. Administrative Duties: Maintain accurate records related to staffing, patient care, and incident reports. Assist with budgeting and expense control for floor activities. Prepare reports on floor performance and operational concerns for management review. 6. Coordination and Communication: Serve as a liaison between departments to promote effective communication. Organize and lead regular floor staff meetings. Collaborate with other Floor Coordinators and leadership to address cross-functional challenges. 7. Additional Responsibility (Preferred): Candidates capable of handling MOD (Manager on Duty) responsibilities and who have prior hospital administration experience are strongly preferred. Job Types: Full-time, Permanent Pay: ₹10,507.09 - ₹20,000.00 per month Schedule: Rotational shift Experience: total work: 1 year (Required) Work Location: In person Application Deadline: 16/06/2025 Expected Start Date: 12/06/2025