Fitness Specialist

Key Responsibilities

1. Training Design & Delivery

• Develop and conduct structured training sessions for gym trainers on:

• Professional behavior & grooming

• Soft skills & communication

  (greeting, client engagement, empathy, handling objections)

• PT sales techniques

  (consultation, conversion, upselling)

• Cross-selling & revenue generation skills

  (nutritional plans, supplements, memberships)

• Fitness education

  (exercise science basics, workout safety, injury prevention, BCA test interpretation)
• Create role plays, case studies, and real-life simulations for better learning impact.

1. Trainer Evaluation & Development

• Assess trainers’ performance during and after training sessions.
• Share structured feedback and create individual development plans.
• Maintain training MIS, daily/weekly progress reports, and ensure trainers meet performance benchmarks.

1. Content Creation

• Design engaging training modules, SOPs, and manuals aligned with WTF standards.
• Update content regularly as per industry trends and organizational needs.

1. Collaboration

• Work closely with Regional Managers, Gym Managers, and HR to identify training needs.
• Support in onboarding and induction of new trainers.

1. Quality & Culture Building

• Ensure that all trainers represent WTF Gyms’ values of

  professionalism, customer-centricity, and excellence

  .
• Drive a positive culture of learning, service orientation, and sales accountability.

Key Requirements

• Bachelor’s degree in Sports Science, Physical Education, Fitness Management, or related field.
• Certification in

  ACE / ISSA / NASM / ACSM

  preferred.
• Minimum

  3–5 years of experience

  as a

  Fitness Trainer / Master Trainer / Corporate Trainer

  .
• Strong knowledge of

  fitness, nutrition, and personal training methodologies

  .
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to train on

  sales and soft skills

  .
• Energetic, motivational, and approachable personality.

KPIs (Key Performance Indicators)

• Trainer PT sales conversion % improvement post-training.
• Cross-sell/upsell contribution to gym revenue.
• Number of training sessions conducted monthly.
• Trainer evaluation scores & customer satisfaction scores.
• Reduction in trainer-related customer complaints.