Finance Systems Senior Support Analyst (Oracle Fusion)

Flutter Entertainment

6 - 11 years

6 - 11 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

finance financial analysis insurance oracle issue resolution health insurance customer service gratuity hr support analyst accounting user experience oracle fusion system administration flutter procurement upskilling finance systems

Work Mode

Work from Office

Job Type

Full Time

Job Description

KEY RESPONSIBILITIES:

Provide end-user support for issues, access requests, and queries in Oracle Fusion and other Finance applications.
Administer master data including users, employees, affiliates, and bank accounts.
Troubleshoot issues with key interfaces (employees, banks, revenue, exchange rates).
Perform month-end system procedures.
Work with Internal Controls and Auditors on the Joiners, Movers, and Leavers process.
Create and maintain system/process documentation and deliver end-user training.
Manage workload allocation for the Finance Systems Analyst and act as escalation point.

EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE:

3-6 years of experience in finance systems support, financial analysis, or IT systems support.
Strong exposure to Oracle Fusion Financials (mandatory).

Bachelors degree in finance, Accounting, Information Technology, or related field (preferred).
Comfortable to work in Australia Shift i.e. 5am to 2pm Indian Standard Time.
Customer Service: Ability to build strong relationships and provide high-quality support.
Communication: Excellent verbal, written, and organizational skills.
Problem-Solving: Logical, structured, and methodical approach to issue resolution.

Customer-Centric Attitude: Focused on delivering an exceptional end-user experience.
Adaptability: Flexible in managing varied tasks and challenges.
Attention to Detail: Ensures accuracy in system administration and troubleshooting.
Proactive Learning: Eager to acquire new skills and stay updated on finance systems.
Teamwork: Collaborates effectively across teams and geographies.

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