Job Purpose: To ensure effective and timely management of product complaints by receiving, documenting, investigating, analyzing, and resolving product-related complaints in compliance with applicable regulatory requirements (e.g., ISO 13485, FDA 21 CFR Part 820, MDR). The role supports continuous improvement of product quality and customer satisfaction. Key Responsibilities: Receive and log product complaints from customers, sales team, or regulatory bodies in the complaint management system. Acknowledge receipt of complaints and communicate resolution timelines to complainants. Evaluate the complaint to determine if it qualifies as a reportable event per regulatory requirements. Coordinate with cross-functional teams (R&D, Quality, Manufacturing, etc.) to investigate root cause(s). Ensure timely and accurate completion of complaint investigations, CAPA initiation (if required), and closure within defined timelines. Document complaint details, investigation findings, corrective actions, and outcomes. Communicate findings and resolutions to stakeholders and customers. Generate monthly/quarterly complaint trend reports and risk assessments. Support external/internal audits and regulatory inspections by providing complaint-related documentation. Maintain compliance with company SOPs, ISO standards, and regulatory requirements. Recommend preventive actions and contribute to quality improvement initiatives. Required Qualifications and Skills: Bachelor’s degree in Pharmacy, Science, Biomedical Engineering, or equivalent field. 3+ years of experience in product complaint handling, preferably in the medical device or pharmaceutical industry. Knowledge of ISO 13485, FDA regulations, MDR, and other global regulatory requirements. Strong analytical, problem-solving, and documentation skills. Familiarity with complaint management software or QMS tools (e.g., TrackWise, MasterControl, etc.). Excellent communication skills – written and verbal. Attention to detail and a commitment to quality and compliance. Preferred Qualifications: Certification in Quality Management Systems or Regulatory Affairs. Experience in root cause analysis tools (e.g., 5 Whys, Fishbone, FMEA). Exposure to CAPA, NC, and audit handling processes. Show more Show less

Job Summary: We are seeking a creative and detail-oriented Social Media Associate to join our team. The ideal candidate will assist in developing and implementing social media strategies to enhance brand awareness, engage our audience, and drive digital growth. You will work closely with the marketing team to ensure consistency in voice and branding across all platforms. Key Responsibilities: Assist in the creation, scheduling, and publishing of engaging content across all major social media platforms (Instagram, Facebook, LinkedIn, Twitter, YouTube, etc.) Monitor social media accounts for engagement opportunities, respond to comments and messages in a timely and professional manner Collaborate with the design team for visual content (images, videos, stories, reels) Track and report performance metrics using tools like Meta Insights, LinkedIn Analytics, etc. Conduct competitor and trend analysis to identify opportunities for content and engagement Support paid social media campaigns and track ROI under supervision Assist in developing monthly social media calendars and content plans Maintain brand consistency across channels and ensure messaging aligns with marketing goals Stay updated on the latest social media best practices, tools, and technologies Qualifications: Bachelor's degree in marketing, Communications, Media, or related field 2 years of relevant experience in social media management or digital marketing Familiarity with social media platforms and analytics tools Basic knowledge of content creation tools like Canva, Adobe Suite, or similar Excellent written and verbal communication skills Creativity, attention to detail, and a passion for digital trends Ability to multitask and work collaboratively in a fast-paced environment Preferred Skills: Experience with scheduling tools (e.g., Hootsuite, Buffer, Later) Knowledge of social media advertising (Facebook Ads Manager, LinkedIn Ads) Basic video editing skills Show more Show less

Job Summary: We are seeking a skilled SAP S/4HANA Functional Consultant to drive the implementation, customization, and optimization of SAP S/4HANA modules across the organization. The ideal candidate will work closely with business stakeholders to analyze requirements, configure SAP solutions, and ensure seamless integration with existing processes. Key Responsibilities: SAP S/4HANA Implementation & Configuration: Lead and manage end-to-end implementation of SAP S/4HANA modules (FI, CO, MM, SD, PP, QM, WM, PM, etc.). Analyze business processes and provide SAP best practice recommendations. Configure SAP S/4HANA based on business requirements and industry standards. Ensure smooth data migration and integration with other enterprise systems. Business Process Optimization: Work with cross functional teams to identify gaps and inefficiencies in business operations. Recommend and implement process improvements using SAP functionalities. Conduct business workshops to map current vs. future state processes. Support & Maintenance: Provide post go live support, troubleshooting, and enhancements. Develop functional specifications for custom developments. Work with the SAP technical team (ABAP, BASIS, Fiori) for customizations. Training & Documentation: Prepare user manuals, process documentation, and training materials. Conduct training sessions for business users and key stakeholders. Ensure knowledge transfer to internal IT teams for long term system sustainability. Stakeholder Collaboration: Act as a bridge between business users and SAP development teams. Engage with senior management, IT teams, and end users to drive SAP adoption. Work closely with vendors and SAP support teams for issue resolution. Required Skills & Qualifications: Technical Skills: Strong expertise in SAP S/4HANA modules such as FI/CO, MM, SD, PP, QM, PM, TM, etc. Deep understanding of SAP configuration, business process mapping, and integration. Handson experience in SAP Activate Methodology and Agile implementation. Knowledge of SAP Fiori apps, Business Partner concept, and HANA database. Experience in data migration tools (LTMC, LSMW, BAPIs, IDocs, etc.). Business & Soft Skills: Ability to translate business requirements into SAP solutions. Strong problem solving and analytical skills. Excellent communication and stakeholder management skills. Experience in working with cross functional teams and global rollouts. Certification in SAP S/4HANA is an added advantage. Education & Experience: Bachelor’s/Master’s degree in IT, Computer Science, Business Administration, or related field. 5+ years of experience in SAP implementation, support, or consulting. Experience with at least one full cycle S/4HANA implementation preferred. Show more Show less

Company Overview: Concept Medical is a global leader in the medical devices sector, specializing in the development and manufacturing of innovative stents and balloon catheters for interventional cardiology and radiology. Our mission is to revolutionize patient care with cutting-edge products that enhance clinical outcomes. Job Description: We are seeking a detail-oriented and proactive Accounting Specialist to join our team, candidate will play a pivotal role in ensuring the smooth operation of our financial processes. Key Responsibilities: Prepare Management Information System (MIS) data to provide insights into business performance. Coordinate with the Marketing & Sales teams for the submission of various SAP reports and entries. Assist in the preparation of tender filings to ensure compliance with procurement requirements. Conduct debtors reports to monitor outstanding balances and support collections efforts. Coordinate with banking institutions for financial transactions and inquiries. Utilize sound knowledge of accounting systems or ERP to maintain accurate financial records. Demonstrate proficiency in GST compliance and bookkeeping principles. Update financial spreadsheets with daily transactions to ensure accuracy and completeness. Process invoices and follow up with Marketing and Sales teams to resolve any discrepancies or issues. Additional Requirements: Bachelor's degree in accounting, finance, or a closely related discipline. Minimum of 2 years of experience in accounts. Hands-on experience working with SAP software. Proficiency in MS Office applications, especially Excel, Access, and PowerPoint. Strong organizational and time-management skills. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Show more Show less

Job Purpose: To manage and analyze costing-related data, prepare accurate management reports, and provide insights for strategic decision-making. The role ensures proper costing practices, variance analysis, and reporting structures are in place to support the organization’s financial efficiency and performance. Key Responsibilities: Costing: Prepare and maintain cost sheets for products and processes. Conduct standard costing, actual costing, and variance analysis. Evaluate raw material, labor, and overhead costs. Coordinate with production, purchase, and R&D for costing inputs. Monitor and control Bill of Materials (BOM) and standard costs in ERP. Identify cost-saving opportunities and provide recommendations. Perform margin analysis, pricing validation, and profitability analysis. MIS (Management Information System): Design and generate daily, weekly, monthly, and quarterly MIS reports. Analyze financial and operational performance indicators. Prepare dashboards, management review presentations, and KPIs. Track budget vs. actual performance and suggest corrective actions. Support financial planning and analysis (FP&A) processes. Automate reports and streamline data collection using tools like Excel, Power BI, or ERP. Compliance & Audit: Ensure costing procedures align with internal controls and accounting standards. Support audits with costing-related data and reports. Skills & Competencies: Strong analytical and numerical skills. In-depth knowledge of costing methodologies (standard, absorption, activity-based costing, etc.). Proficiency in MS Excel, ERP systems (e.g., SAP, Oracle, Tally), and MIS tools. Attention to detail with problem-solving abilities. Good communication skills to interact with cross-functional teams. Educational & Experience Requirements: B.Com / M.Com / MBA (Finance) / CA Inter / CMA preferred. 5 years of experience in costing and MIS in a manufacturing setup. Preferred Industry: Medical Devices, Pharmaceuticals, FMCG, Engineering, or Manufacturing. Show more Show less

About Us: Concept Medical is at the forefront of developing and manufacturing innovative medical devices for interventional cardiology and radiology. Our commitment to excellence in healthcare and patient outcomes drives us to provide the best-in-class stents and balloon catheters. With a growing presence in the global market, we are expanding our team in the Netherlands to further our mission of saving lives and improving patient care. Job Summary: We are seeking a dedicated and knowledgeable Regulatory Specialist to ensure our medical devices meet local and international regulatory standards. The ideal candidate will have extensive knowledge of CDSCO, ISO, FDA, and other regulatory requirements, ensuring the highest standards of safety and efficacy for our products. Key Responsibilities: - Develop regulatory strategies for new/existing products. - Ensure compliance with local/international regulations (CDSCO, ISO, FDA). - Prepare and submit regulatory submissions. - Monitor regulatory developments and adjust strategies. - Liaise with regulatory bodies and internal teams for compliance. - Conduct audits and maintain up-to-date knowledge of regulatory requirements. Required Qualifications: - Bachelor’s degree in a scientific discipline. - 2 to 3 years’ experience in regulatory affairs within the medical device industry. - In-depth knowledge of CDSCO, ISO, FDA standards. - Experience with regulatory submissions and medical device development. - Excellent communication, organizational, and project management skills. Preferred Qualifications: - Advanced degree (Master’s/Ph.D.). - Professional certification in regulatory affairs (RAC). Show more Show less

Job Purpose: To ensure effective and timely management of product complaints by receiving, documenting, investigating, analyzing, and resolving product-related complaints in compliance with applicable regulatory requirements (e.g., ISO 13485, FDA 21 CFR Part 820, MDR). The role supports continuous improvement of product quality and customer satisfaction. Key Responsibilities: Receive and log product complaints from customers, sales team, or regulatory bodies in the complaint management system. Acknowledge receipt of complaints and communicate resolution timelines to complainants. Evaluate the complaint to determine if it qualifies as a reportable event per regulatory requirements. Coordinate with cross-functional teams (R&D, Quality, Manufacturing, etc.) to investigate root cause(s). Ensure timely and accurate completion of complaint investigations, CAPA initiation (if required), and closure within defined timelines. Document complaint details, investigation findings, corrective actions, and outcomes. Communicate findings and resolutions to stakeholders and customers. Generate monthly/quarterly complaint trend reports and risk assessments. Support external/internal audits and regulatory inspections by providing complaint-related documentation. Maintain compliance with company SOPs, ISO standards, and regulatory requirements. Recommend preventive actions and contribute to quality improvement initiatives. Required Qualifications and Skills: Bachelor’s degree in Pharmacy, Science, Biomedical Engineering, or equivalent field. 3+ years of experience in product complaint handling, preferably in the medical device or pharmaceutical industry. Knowledge of ISO 13485, FDA regulations, MDR, and other global regulatory requirements. Strong analytical, problem-solving, and documentation skills. Familiarity with complaint management software or QMS tools (e.g., TrackWise, MasterControl, etc.). Excellent communication skills – written and verbal. Attention to detail and a commitment to quality and compliance. Preferred Qualifications: Certification in Quality Management Systems or Regulatory Affairs. Experience in root cause analysis tools (e.g., 5 Whys, Fishbone, FMEA). Exposure to CAPA, NC, and audit handling processes.

Job Summary: The Purchase Manager will oversee the procurement process, ensuring cost-effective and timely acquisition of raw materials, components, consumables, equipment, and services. The role involves managing vendor relationships, negotiating contracts, ensuring quality and compliance standards are met, and maintaining optimal inventory levels to support uninterrupted production and operations. Key Responsibilities: Develop, implement, and monitor purchasing strategies aligned with business objectives. Source, evaluate, and negotiate with suppliers to obtain the best terms for price, quality, delivery, and payment. Review and analyze purchase requisitions and coordinate with internal stakeholders for clarity and completeness. Issue purchase orders, ensure order accuracy, and track delivery schedules. Maintain and regularly update vendor database and approved supplier lists. Conduct supplier audits and performance evaluations in coordination with Quality and Compliance teams. Collaborate with Production, R&D, and Finance teams to forecast procurement needs. Monitor inventory levels and initiate procurement based on reorder points and lead times. Ensure compliance with ISO 13485, FDA, and company quality management system (QMS) requirements. Resolve procurement-related issues including shortages, quality concerns, and invoice discrepancies. Prepare periodic reports on procurement metrics, cost savings, and supplier performance. Stay updated on market trends, material availability, and industry developments. Qualifications and Skills: Bachelor’s degree in supply chain management, Engineering, or related field (MBA preferred). 10+ years of experience in procurement or supply chain management, preferably in the manufacturing/Pharma/medical device sector. Strong negotiation, communication, and analytical skills. Familiarity with ERP systems (e.g., SAP, Oracle, etc.). Knowledge of relevant regulatory standards (e.g., ISO 13485, GMP, etc.). Ability to manage multiple priorities under tight deadlines. Key Competencies: Strategic Thinking Decision Making Cost-Consciousness Vendor Management Risk Management Problem Solving Attention to Detail Collaboration

Job Summary: We are seeking a skilled SAP S/4HANA Functional Consultant to drive the implementation, customization, and optimization of SAP S/4HANA modules across the organization. The ideal candidate will work closely with business stakeholders to analyze requirements, configure SAP solutions, and ensure seamless integration with existing processes. Key Responsibilities: SAP S/4HANA Implementation & Configuration: Lead and manage end-to-end implementation of SAP S/4HANA modules (FI, CO, MM, SD, PP, QM, WM, PM, etc.). Analyze business processes and provide SAP best practice recommendations. Configure SAP S/4HANA based on business requirements and industry standards. Ensure smooth data migration and integration with other enterprise systems. Business Process Optimization: Work with cross functional teams to identify gaps and inefficiencies in business operations. Recommend and implement process improvements using SAP functionalities. Conduct business workshops to map current vs. future state processes. Support & Maintenance: Provide post go live support, troubleshooting, and enhancements. Develop functional specifications for custom developments. Work with the SAP technical team (ABAP, BASIS, Fiori) for customizations. Training & Documentation: Prepare user manuals, process documentation, and training materials. Conduct training sessions for business users and key stakeholders. Ensure knowledge transfer to internal IT teams for long term system sustainability. Stakeholder Collaboration: Act as a bridge between business users and SAP development teams. Engage with senior management, IT teams, and end users to drive SAP adoption. Work closely with vendors and SAP support teams for issue resolution. Required Skills & Qualifications: Technical Skills: Strong expertise in SAP S/4HANA modules such as FI/CO, MM, SD, PP, QM, PM, TM, etc. Deep understanding of SAP configuration, business process mapping, and integration. Handson experience in SAP Activate Methodology and Agile implementation. Knowledge of SAP Fiori apps, Business Partner concept, and HANA database. Experience in data migration tools (LTMC, LSMW, BAPIs, IDocs, etc.). Business & Soft Skills: Ability to translate business requirements into SAP solutions. Strong problem solving and analytical skills. Excellent communication and stakeholder management skills. Experience in working with cross functional teams and global rollouts. Certification in SAP S/4HANA is an added advantage. Education & Experience: Bachelor’s/Master’s degree in IT, Computer Science, Business Administration, or related field. 5+ years of experience in SAP implementation, support, or consulting. Experience with at least one full cycle S/4HANA implementation preferred.

Job Purpose: To manage and analyze costing-related data, prepare accurate management reports, and provide insights for strategic decision-making. The role ensures proper costing practices, variance analysis, and reporting structures are in place to support the organization’s financial efficiency and performance. Key Responsibilities: Costing: Prepare and maintain cost sheets for products and processes. Conduct standard costing, actual costing, and variance analysis. Evaluate raw material, labor, and overhead costs. Coordinate with production, purchase, and R&D for costing inputs. Monitor and control Bill of Materials (BOM) and standard costs in ERP. Identify cost-saving opportunities and provide recommendations. Perform margin analysis, pricing validation, and profitability analysis. MIS (Management Information System): Design and generate daily, weekly, monthly, and quarterly MIS reports. Analyze financial and operational performance indicators. Prepare dashboards, management review presentations, and KPIs. Track budget vs. actual performance and suggest corrective actions. Support financial planning and analysis (FP&A) processes. Automate reports and streamline data collection using tools like Excel, Power BI, or ERP. Compliance & Audit: Ensure costing procedures align with internal controls and accounting standards. Support audits with costing-related data and reports. Skills & Competencies: Strong analytical and numerical skills. In-depth knowledge of costing methodologies (standard, absorption, activity-based costing, etc.). Proficiency in MS Excel, ERP systems (e.g., SAP, Oracle, Tally), and MIS tools. Attention to detail with problem-solving abilities. Good communication skills to interact with cross-functional teams. Educational & Experience Requirements: B.Com / M.Com / MBA (Finance) / CA Inter / CMA preferred. 5 years of experience in costing and MIS in a manufacturing setup. Preferred Industry: Medical Devices, Pharmaceuticals, FMCG, Engineering, or Manufacturing.

ROLES & RESPONSIBILITY SAP S/4HANA Implementation & Configuration: Lead and manage end-to-end implementation of SAP S/4HANA modules (FI, CO, MM, SD, PP, QM, WM, PM, etc.). Analyze business processes and provide SAP best practice recommendations. Configure SAP S/4HANA based on business requirements and industry standards. Ensure smooth data migration and integration with other enterprise systems. Business Process Optimization: Work with cross functional teams to identify gaps and inefficiencies in business operations. Recommend and implement process improvements using SAP functionalities. Conduct business workshops to map current vs. future state processes. Support & Maintenance: Provide post go live support, troubleshooting, and enhancements. Develop functional specifications for custom developments. Work with the SAP technical team (ABAP, BASIS, Fiori) for customizations. Training & Documentation: Prepare user manuals, process documentation, and training materials. Conduct training sessions for business users and key stakeholders. Ensure knowledge transfer to internal IT teams for long term system sustainability. Stakeholder Collaboration: Act as a bridge between business users and SAP development teams. Engage with senior management, IT teams, and end users to drive SAP adoption. Work closely with vendors and SAP support teams for issue resolution. Required Skills & Qualifications: Technical Skills: Strong expertise in SAP S/4HANA modules such as FI/CO, MM, SD, PP, QM, PM, TM, etc. Deep understanding of SAP configuration, business process mapping, and integration. Handson experience in SAP Activate Methodology and Agile implementation. Knowledge of SAP Fiori apps, Business Partner concept, and HANA database. Experience in data migration tools (LTMC, LSMW, BAPIs, IDocs, etc.). Business & Soft Skills: Ability to translate business requirements into SAP solutions. Strong problem solving and analytical skills. Excellent communication and stakeholder management skills. Experience in working with cross functional teams and global rollouts. Certification in SAP S/4HANA is an added advantage. Education & Experience: Bachelor s/Master s degree in IT, Computer Science, Business Administration, or related field. 5+ years of experience in SAP implementation, support, or consulting. Experience with at least one full cycle S/4HANA implementation preferred.

ROLES & RESPONSIBILITY Develop regulatory strategies for new/existing products. Ensure compliance with local/international regulations (CDSCO, ISO, FDA). Prepare and submit regulatory submissions. Monitor regulatory developments and adjust strategies. Liaise with regulatory bodies and internal teams for compliance. Conduct audits and maintain up-to-date knowledge of regulatory requirements. Required Qualifications: Bachelor s degree in a scientific discipline. 2 to 3 years experience in regulatory affairs within the medical device industry. In-depth knowledge of CDSCO, ISO, FDA standards. Experience with regulatory submissions and medical device development. Excellent communication, organizational, and project management skills. Preferred Qualifications: Advanced degree (Master s/Ph.D.). Professional certification in regulatory affairs (RAC).

ROLES & RESPONSIBILITY Oversee the daily operations of the raw material store, ensuring proper storage, labeling, and handling practices are followed. Maintain accurate inventory records of all raw materials, including batch numbers, expiry dates, and storage conditions. Supervise the receipt of incoming raw materials, ensuring quality checks, GRN generation, and documentation are completed. Ensure materials are stored as per predefined environmental and safety standards (e.g., temperature, humidity, segregation). Coordinate with the Quality Control (QC) and Quality Assurance (QA) departments for material clearance and release for production. Implement FIFO/FEFO principles and monitor stock movement to prevent material expiry or obsolescence. Conduct regular cycle counts and support full physical stock audits. Maintain documentation in compliance with ISO 13485, GMP, and company SOPs. Ensure timely issuance of materials to production based on requisitions and maintain issue records. Train and supervise store personnel, ensuring adherence to company procedures and safety protocols. Coordinate with procurement and planning teams for material availability and shortage alerts. Manage store cleanliness, pest control activities, and overall hygiene as per QMS requirements. Qualifications and Skills: Bachelor s degree in Science, Pharmacy, Supply Chain, or related field (preferred). 10+ years of experience in inventory/store management in a manufacturing or medical device company. Strong knowledge of material handling, warehousing systems, and ERP software. Familiarity with ISO 13485, GMP, and regulatory requirements related to raw material handling. Excellent organizational, communication, and problem-solving skills. Attention to detail and commitment to documentation accuracy. Key Competencies: Inventory Management Regulatory Compliance Documentation Accuracy ERP and Barcode Systems Team Management Coordination & Communication Quality Awareness Problem Solving