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Application Developer-Contact Center

IBM

1.0 - 4.0 years

Bengaluru

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As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys Your primary responsibilities include: Looking 5+ experience contact center support analyst/specialist with bachelors or masters Degree. Ensure System Uptime - Maintain 24/7 availability and reliability of contact center systems. Monitoring & Alerts - Set up dashboards, alerts, and track SLIs/SLOs to detect and resolve issues quickly. Incident Response - Act as Tier 2 support, lead incident resolution, and perform root cause analysis. Required education B...

Posted 2 weeks ago

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Application Support Analyst

Fujitsu

5.0 - 9.0 years

4 - 8 Lacs

Hyderabad, Chennai, Bengaluru

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Job Title: Application Support Analyst for PowerBuilder (2017 & 2019), Visual FoxPro 9 Shift Timing: 5:00 PM -2:00 AM IST Location: Pune, Bangalore, Chennai, Noida, Hyderabad Job Summary: We are looking for an experienced Application Support Analyst to provide technical support and maintenance for applications developed using PowerBuilder (2017 & 2019), Visual FoxPro 9, with Microsoft SQL Server. The ideal candidate will have strong troubleshooting skills, experience in legacy and modern application environments, and a solid understanding of relational databases Key Responsibilities: Application Support & Maintenance: Provide Level 2 and 3 support for PowerBuilder and Visual FoxPro applicati...

Posted 3 weeks ago

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