112 Support Analyst Jobs

Are you technically curious and motivated by customer success Do you have a passion and interest in capital and financial markets Back Office shouldn't be foreign to you. Your function is that of a support analyst post-implementation and post sales. Having the ability to think quickly, provide creative and effective solutions for clients through analytical and technical problem-solving, and support for complex workflow products for both cloud based and on-premise software will ensure your success as a Product Support Business Analyst for Calypso Product. Whether it's coordinating with internal technical development teams or working with customers, you'll be part of a team of problem solvers ...

About Orica At Orica, it s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It s an exciting time to join us we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. About the role Orica is a global leader in mining and digital solutions, passionate about driving innovation and helping our customers succeed. As a Digital S...

Role: Support Analyst / Application Administrator We are seeking a highly motivated Support Analyst to provide application administration, user support, and issue resolution for computer systems used across Early Development. This role acts as a technical liaison between IT and end users, ensuring optimal system performance and compliance with regulatory standards. Key Responsibilities: Act as SME for assigned applicationssupporting users, troubleshooting issues, and managing system documentation. Handle user access control, perform audits, and maintain compliance documentation (GLP/SOP). Coordinate application deployments, upgrades, validations, and decommissioning. Collaborate with stakeho...

Hiring for AIX_Chennai AIX JD = AIX Job Description Are you looking for a job description involving IBM AIX (Advanced Interactive eXecutive), the Unix operating system developed by IBMIf so, I can provide a sample JD for roles like: AIX System Administrator AIX Engineer AIX Support Analyst ",

Management and facilitating of the cost close out of projects, ensuring any outstanding issues/cost commitments are dealt with in a timely manner. Supporting identified payroll and related input processes and procedures i. e. , receive and verify wage input sheets from operations, escalate queries and print and distribute pay slips. Provision of administrative support with regards to the implementation of the talent development strategy, policies, and procedures. Maintenance of accurate and organised records, including financial documents, reports, and other administrative files. Management of office supplies, equipment, and inventory, ensuring availability and ordering as needed. Analyst Ex...

Key Responsibilities: Provide post-execution trade support for institutional fixed income products, ensuring accurate and timely confirmation of all trade activity. Oversee successful communication of trade details from internal trading systems to external parties. Resolve trade confirmation and settlement discrepancies, communicating effectively with brokers, custodians, and internal partners, with a strong focus on fail prevention. Liaise with third-party vendors to address and resolve bank loan confirmation discrepancies. Coordinate with Portfolio Management and Trading teams to correct trade errors and address electronic trade issues. Facilitate the onboarding of new business and product...

Owning and progressing cases through to resolution by utilising available resources and expanding own knowledge. Escalating a case in good time. Responding with empathy to customers, dealing with their needs, and acknowledging their operational pressures and deadlines. Communicating cooperatively with team members, other departments and management to deliver timely resolution of customer issues. Documenting solutions and producing written guidance on resolution steps and procedures. Being passionate and pro-active in acquiring and absorbing knowledge of the Keyloop product suite and associated toolset and working closely with management to increase the level of personal skills and competence...

We are seeking a motivated and detail-oriented individual to join our TMS Operations team. This entry-level role is designed for candidates with 6 8 months of professional experience, focused on supporting day-to-day operations such as handling user requests, maintaining data accuracy, and assisting with vendor and team coordination. Strong communication skills, eagerness to learn, and the ability to manage tasks efficiently are essential. Core Responsibilities: Respond to tax tool user queries and ensure timely resolution within SLAs. Maintain accurate user lists, including adding new hires and removing leavers. Share new weekly hire lists and provide onboarding information related to tax r...

You are a self-starter with excellent technical and communication skills. You have found the right team. As a Technology Support Analyst within the Global Operations team, you will perform extensive cross-organizational reporting, executive communications, and interactions with business partners at all levels across multiple lines of business. You will ensure daily tasks are completed, lead and participate in departmental projects, and be part of a high-performing global team. You will have the opportunity to work with a variety of different clients and internal partners, addressing many different problem types of varying complexity across multiple products and lines of business. Job respons...

You are a self-starter with excellent technical and communication skills. You have found the right team. As a Technology Support Analyst within the Transmission Support team in the Commercial & Investment Bank, you will perform extensive cross-organizational reporting, executive communications, and interactions with business partners at all levels across multiple lines of business. You will ensure daily tasks are completed, lead and participate in departmental projects, and be part of a high-performing global team. You will have the opportunity to work with a variety of different clients and internal partners, addressing many different problem types of varying complexity across multiple prod...

Technology Support Analyst We re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done our innovative culture demands yes and how! We are UPS. We are the United Problem Solvers. About this role: The Technology Support Analyst provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems u...

Excited to grow your career We value our talented employees, and whenever possible strive to help one of our team grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success Project Support Analyst At Clario , we re on a mission to transform lives by unlocking better evidence and we re looking for a Project Support Analyst to help make it happen. In this pivotal role, you ll be the backbone of project execution analyzing project performance, supporting strategic planning, and delivering the insights teams need to stay on track and on target. Your ...

Handle multiple demands on an on-going basis including difficult situations, sensitive information and frequent high-level contact requiring the use of tact and judgment Identify, initiate, recommend and implement corrective action within workgroup Monitor and maintain compliance with Team Connect (Litigation Management System) Work under general direction Handle ambiguous situations and confidential information Handle calls in a timely manner and initiates oral and written responses to all inquiries Train and lead various work processes Maintain knowledge of major department/business unit functions Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) ...

NOMURA CAPITAL (INDIA) PRIVATE LIMITED is looking for Lead Support Analyst to join our dynamic team and embark on a rewarding career journey As a Lead Support Analyst, your role would involve overseeing and managing a team of support analysts who provide technical support and assistance to endusers or customers You would be responsible for ensuring that support services are delivered effectively, meeting service level agreements (SLAs), and maintaining customer satisfaction Here are some key responsibilities and tasks associated with the role of a Lead Support Analyst:Team Management: Leading and managing a team of support analysts This includes providing guidance, mentoring, and coaching to...

JD: Monitor overnight batch jobs on LIVE system Sound knowledge of Operating system V7R3, V7R4 and V7R5 Ensuring all daily tasks are completed on time for all environments. Ensure the timely and correct running of the regular processes Managing the user profiles. Checking that all system backups have run successfully in BRMS Experience in BRMS network Checking and resolving any errors in the message queue Checking and dealing with support calls and service requests logged through the service desk Supporting the security monitoring software Supporting the messenger Halcyon monitoring tool Experience on Native & Advanced job Scheduler Maintaining printers on the iSeries Experience on Tape Libr...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides day-to-day technical support to employees and system / end users for infrastructure, internal systems and desktop hardware and software. Addresses and resolves failures, problems and questions relating to the operation of workstations, laptops, websites, software, peripherals, telephony, mobile devices and other equipment. Ensures optimal operation and business continuity. Required Qualifications Dipl...

A Support Analyst in Finance Systemsprovides technical and functional support for financial systems, ensuring they function efficiently and accurately.This role involves troubleshooting issues, managing master data, and collaborating with finance and IT teams to improve systems and processes.They also play a crucial role in user training and support, ensuring users can effectively utilize the financial systems. Key Responsibilities: Troubleshooting and Support: Resolve technical issues and user queries related to the financial systems, often using service management systems like Zendesk. Master Data Management: Maintain the accuracy and consistency of master data, including business partner ...

marcus evans Group is looking for Hubspot Support Analyst to join our dynamic team and embark on a rewarding career journey. Responsible for managing HubSpot platform configurations, workflows, and integrations to ensure smooth marketing and sales operations. Provides day - to - day support for end - users by troubleshooting issues, optimizing dashboards, and ensuring data accuracy. Works closely with marketing and sales teams to automate campaigns, improve reporting, and enhance CRM usage. Monitors system performance, maintains documentation, and delivers user training for HubSpot adoption. Disclaimer : This job description has been sourced from a public domain and may have been modified by...

Role Overview Join our IT Service Desk to support end users over voice, email, and chat for an international (UK) client. You will log and resolve tickets in ServiceNow, provide remote troubleshooting, and ensure clear, professional communication across 24x7 rotational shifts from office. Strong English and stakeholder handling are essential. Required Qualifications 2-5 years in IT support/help desk environment Hands-on experience with multi-channel support: calls, emails, and chat Experience handling UK/international customer process Excellent verbal and written English; strong call etiquette compatible with US/UK voice process Practical experience with a ticketing system (ServiceNow mandat...

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...

As an Operations Support Analyst, you will be one of the primary building blocks of our company. Operations Support Associates help facilitate smooth interactions between our clients and our experts and assist with any support required during the lifecycle of these interactions. This is a fast-paced role wherein you will be coordinating with various senior stakeholders on a daily basis via mediums like phone, email, chat etc You will be thinking on your feet to provide the best possible solutions to common and complex situations. You will need effective communication, problem solving and collaboration skills to help ensure that queries are resolved effectively. The Associate will work closel...

Job Description We re seeking a skilled Support Analyst with hands-on experience in the Microsoft stack (.NET, AngularJS, Webforms, WCS), SOAP services , SQL , Jenkins , Camunda , PowerShell , and YAML . This role focuses on incident/problem resolution, impact analysis, release support, and application enhancements. Key Responsibilities: Troubleshoot and resolve application issues across Microsoft technologies Perform impact assessments, root cause analysis, and coordinate releases Develop automation scripts and manage CI/CD pipelines (Jenkins, PowerShell, YAML) Work on application enhancements and maintain documentation Support workflows and integrations using Camunda and SOAP services Run ...

The Credit Support Analyst - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Analyst, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Credit Support Analyst - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including...

Support Analyst Onit Pune, Maharashtra, India Full time (Shift Timing: 3:00 PM to 12:00 AM OR 5:00 PM to 2:00 AM IST) About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Position Summary Onit is growing and we are in need o...

+5 years of previous experience working in Procurement Supply Chain Management, Information Technology, or related field. Knowledge of procurement processes, sourcing strategies, contract management, supplier management, and related areas. Stakeholder relationship building skills and excellent communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders. Deep analytical mindset with a focus on problem-solving and continuous improvement. Ability to work effectively in a collaborative team environment while being self-motivated and proactive. Creativity to seek, encourage and find non-traditional approaches to challenges. Excellent com...