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5 - 7 years
5 - 6 Lacs
Vasai
Work from Office
Role & responsibilities Installation & Commissioning of machines and attending service calls as per customer request. Provide feedback to NPD for new product development opportunities. Understanding customer needs & providing solutions. Perform competitor products & services analysis. To ensure that the customer is satisfied and adequately taken care of while making a purchase of equipment. Lead & guide sales team to improve sales opportunities. Maintaining customer complaints register & updating in frequent period. Communicating with clients and customers to ascertain what technical service is required. Build and maintain positive relationships with customers, delivering high standards of customer service. Language proficiency Regional Language & English.
Posted 2 months ago
- 2 years
1 - 1 Lacs
Pollachi
Work from Office
Responsibilities: Collaborate with sales team on after-sales services Maintain customer satisfaction through timely resolutions Ensure compliance with safety standards during field work
Posted 2 months ago
5 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
Roles & Responsibilities: The Area Field Aftersales Manager will be responsible for implementation of KIA process & policies & ensure the aftersales operation at the dealers under his supervision Support & monitor the development of workshop infrastructure for completion as per time plan. Regular review of Dealer KPI, support to enhance the same. Ensuring right quality and quantity of staff at dealership as per KIN guidelines, Training of dealer staff through OJT & at KIA Training Centre. Implementation of systems & processes at dealership as per KIA guidelines Ensure Policy Adherence at the dealership. Technical feedback, reports, campaign monitoring & reporting to RSFM & HQ. Measuring & monitoring CSI of the dealership & working with dealership to enhance CS. Monitoring customer complaints at reported at various channels, attending to customer grievances, fast resolution & ensuring comeback of customers. Meeting set targets related to Repair orders, Parts, KPI of dealership & growth / improvement plan. Regular planning & organizing of marketing activities basis KIA business plan, seasonal requirements, dealer profitability & customer satisfaction. Regular audits, evaluations to monitor dealership performance. Warranty approvals, audits, parts scrapping etc in the dealership under supervision. Any other duties expected from the position & requested by respective manager.
Posted 2 months ago
7 - 12 years
6 - 14 Lacs
Ahmedabad, Rajkot, Vadodara
Work from Office
Role & responsibilities Responsible for installing, trouble-shooting, planned maintenance of the various range of Equipments for Bio-reactors & Downstream Liquid Chromatography systems (HPLC, LC) Assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers Collect the payments from the customers for the services rendered and solutions sold. Preferred candidate profile Mechanical/Electronics/Electrical & Tele-Communications Engineering with minimum 4 years' experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to Biopharmaceutical industry. Ability to install, service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems.
Posted 2 months ago
- 3 years
1 - 2 Lacs
Lucknow
Work from Office
To give demonstration, training & provide technical support, maintenance & repair services to biomedical equipment in hospitals, clinics, and other medical facilities. Candidate with experience in Neuro-surgery and Gastro-surgery will be preferred. Perks and benefits Expenses reimbursed on actuals. Health Insurance.
Posted 2 months ago
3 - 8 years
5 - 11 Lacs
Kolkata, west bengal
Work from Office
Designation: Field Service Engineer Industry : IVD Industry Location: Kolkata Roles & Responsibility Responsible to support the customers for all the product lines of Company instrument directly, via teams and channel partners Ensure the use of the global service tools at the local level. Should make effective use of service tools available at Company to assess and report the effectiveness of service at customer sites. Should provide timely feedback to the global teams service, R&D & and Manufacturing, in case of critical issues. Responsible for planning of local spares stock. Responsible for escalation to global service group about critical service issues. Responsible for Service Revenue generation in the responsible territory. Participates in evaluations/demonstrations with distributor teams. Uses and updates CRM to control its actions. Role will require extensive traveling at times. Responsible for maintaining Company Service standards at Company Customers Responsible for Company tools provided to him Responsible for acting in lines with Company ethics and culture at Customers. Ensure Customer happiness with Company Product and Services. Interested Candidate Share their CV here at Email : kshama.k@head2hire.com M: +91 7290007914 ( Voice & Whats app )
Posted 2 months ago
2 - 5 years
2 - 6 Lacs
Pune
Work from Office
Job Brief We are looking for a candidate who has experience of working across LV/IBMS projects and will be responsible for executing preventive / corrective maintenance at the customer site. Duties & Responsibilities 1. Scheduling planned maintenance activity and ensuring completion on time. 2. Attending breakdown calls and resolving within SLA 3. Troubleshoot & commissioning Low Voltage systems (CCTV, FAS, ACS, FM 200) 4. Responsible for service and PM Reports 5. Spares Management at site for service 6. Ensure all the projects are executed timely with in the budget. 7. Meeting user/client frequently and share MOM 8. Timely Invoice submission & Payment collection 9. Site Surveys and Prepare BOQ 10. Generate new business from Existing client. 11. Responsible for AMC renewals 12. Team Development. Provide training to the team. 13. Follow standard practice for service & installation. 14. Attend weekly review. Should have knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable System
Posted 2 months ago
2 - 4 years
3 - 5 Lacs
Thane
Work from Office
Roles & Responsibilities: - To support in identifying customers requirements related to Gas Turbine Package upgrades, overhauls, controls upgrades and complex projects subsequently assisting in developing sales strategies to win projects. Incumbent shall support frontline-sales for acquisition/ negotiations, order handover to execution team following due internal processes. Additionally, shall be responsible for supporting in bid preparations, right from receipt of enquiry, engaging with various stake-holders within the organization across business functions Preparation of sales presentations, monthly business reports, periodic customers visits, coordination with internal departments like Field Service, workshop, project management team in alignment with customer agreements. Drive continuous improvement of internal processes to improve efficiency of bid management, better quotation response time and timely closure of customer complaints. To network and collaborate cross functional teams & multiple product line teams with an objective to develop and maintain strong relationship with customer, ensuring high levels of customer satisfaction. Skills Required Good understanding of Oil & Gas sectors and other industries, its dynamics and procurement process. Knowledge of industrial/ Aero derivative Gas turbines (Small to medium range), its driven units (Generators and Compressors). Preferable knowledge of OEM based services under different contract models of Long Term Program, Annual Maintenance Contracts, Rate Contract, Operation & Maintenance Contracts etc Experience in managing multiple tasks and transactions simultaneously while prioritizing work and demonstrating good organization skills Strong problem-solving skills, ability to tackle problems and views problems as challenges. Ability to break down complex problems into simplex to provide viable solution
Posted 2 months ago
1 - 4 years
5 - 9 Lacs
Kolkata
Work from Office
We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. About The Role : Ensure customer satisfaction from service contracts as well as service project management. Creating business impact and sustainability through year-on-year service bank growth. Acquisition spare and small project from existing customer accounts to impact the business growth. Managing the P&L for the assigned projects, contracts and ensure committed profitability. Maintain the cash flow for the assigned projects. Support sales team through generation of leads, cost optimization and customer connections. Acquisition of sustainable talents and retention of potential resources in the organization. Planning and deployment of resources to ensure maximum productivity. Enhancement of technical knowledge of service delivery team through proper planning of trainings and on-job deployments. Maintain documents for internal and external audits to ensure zero deviation in business process. Maintaining EHS policies to ensure zero tolerance in safety. Explore potential Digital transformation of traditional business Make your mark in our exciting world of Siemens. Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure athttps://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens
Posted 2 months ago
7 - 12 years
8 - 12 Lacs
Nagpur
Work from Office
This position to support factory & Process automation after sales activities like field service, Retrofit of old system, maintenance contracts, Digital service support & execution. Qualification - Candidate must be a engineering graduate with minimum 4 years of experience or Diploma with 7+ years of experience. Need to have a knowledge in the automation products like PLC, SCADA, DCS & network products. Experience in Siemens automation products like Simatic S7 or PCS7 system will be an added advantage.
Posted 2 months ago
3 - 8 years
4 - 8 Lacs
Guwahati
Work from Office
Execute all service activities assigned to him/her , which are coordinated via Customer Care Centre in an adequate and appropriate manner. It will include all service activities , Preventive maintenances and system updates. Area of Responsibilities Perform installations, start ups, maintenance, repairs and updates of all products within area of operation assigned. Communicating and coordinating all service operations for the region & install base assigned under operative advises from Customer Care Centre. Supporting the SERVOR Service process and ensure optimal performance in all related process activities. Escalate incidents according to the defined parameters and inform the Customer Care Centre. Inform Uptime Service Centre on all technical escalation issues and execute as per their guidance/direction. Report any Customer complaints with proper documentation to the CCC & Group Leader. Ensure the proper use of tools & test equipment and report it on respective service report. Using Online service/diagnostic tools and maintain Smart Remote Service connectivity. Compliance to National and Local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare. Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare Customer Services. All responsibilities and jobs must be performed as cost effectively as possible, taking profitability into account. Experience : Upto 3 years of experience . Educational Qualification : BE/B.Tech or Diploma in Electronics/Instrumentation/Bio-Medical or Electronics & communication Engineering.
Posted 2 months ago
3 - 5 years
3 - 5 Lacs
Kalol, Gandhinagar, Ahmedabad
Work from Office
Technical manpower management of Units Optimization of Sub POP for number of connected subscribers, Design, and reorganization of overall Broadband Network Evaluation and assurance of customer satisfaction for all business Broadband Monthly planning of materials, Analysing TAT of Installation Maintenance Planning and maintaining redundancy of Sub POP, Network Up-Gradation, Design and Implementation, Network Expansion Area Roll out Planning and delivering it to RFS, Contractor / Vendor bill Assessment Verifications. Timely submission of all Technical MIS reports.
Posted 2 months ago
- 2 years
1 - 2 Lacs
Chennai
Work from Office
We are looking for an experienced and well-organized Customer service executive to provide the necessary support to the field service team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information.The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company. Responsibilities Coordinate service team by managing schedules, filing important documents, and communicating relevant information Ensure the adequacy of service-related communications Handle the processing of all orders with accuracy and timeliness Monitor the team’s progress, identify shortcomings and propose improvements Ensure adherence to laws and policies Requirements and skills Proven experience in customer service experience as a service coordinator or in other administrative positions will be considered a plus Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills A team player with a high level of dedication Educational Qualification: Bachelor's degree and above
Posted 2 months ago
7 - 15 years
11 - 13 Lacs
Pune
Work from Office
TATA PLAY LIMITED is looking for Manager - Field Service Delivery to join our dynamic team and embark on a rewarding career journey Oversee field service operations to ensure timely and efficient service delivery. Manage and coordinate the activities of field service technicians. Develop and implement standard operating procedures for field service operations. Monitor and report on service performance metrics. Resolve customer issues and complaints in a timely manner. Train and mentor field service staff to enhance their skills and performance.
Posted 2 months ago
1 - 6 years
2 - 3 Lacs
Kochi, Hyderabad, Pune
Work from Office
1. Experience in- Cash Counting Machine, Note Sorting Machine, ATM etc. 2. Experience in- CCTV, Access Control System, Intruder Alarm, Biometrics etc. 3. Installation, Maintenance, Commissioning or servicing of systems. 4. Experience in Field.
Posted 2 months ago
2 - 7 years
2 - 4 Lacs
Chandigarh
Work from Office
Allengers Global Healthcare Pvt. Ltd. is a leading manufacturer of medical diagnostic equipment headquartered in Chandigarh, India. The company specializes in a wide range of equipment such as TMT, MPM, ECG, HOLTER, EEG, EMG, PSG, Holmium laser, Thulium Fiber laser, and Morcellator. Allengers products are known for their quality, functionality, and cost-effectiveness, with certifications including ISO 9001:2015, EN ISO 13485:2016, BIS, and CE. ( Preferred Delhi Location Candidate ) Role Description This is a full-time on-site role for an Sales & Service Engineer at Allengers Global Healthcare Pvt. Ltd. located in Delhi India. The role involves day-to-day tasks associated with sales, managing customer relationships, and ensuring successful sales of medical devices and equipment. Profile: Sales & Service Engineer Experience: 2-5 years Devices/Equipment's : ECG, MPM, TMT, EEG, EMG, PSG, Holmium Laser, Thulium Fiber Laser and Morcellator Segment : Cardiology ,Neurology and Urology Working Location: Delhi Preference: Sales and Service of medical equipment and devices Immediate Joiners Preferred Interested candidate's share updated resume at recruitment@allengersglobal.com or any references WhatsApp: 8288806351
Posted 2 months ago
2 - 4 years
3 - 6 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Provide technical support, troubleshoot issues, & ensure customer satisfaction Perform preventive maintenance, document service activities, & coordinate with the sales team Manage AMC/CMC contracts, ensure customer satisfaction. Required Candidate profile Minimum of 2-3 years of experience in servicing IVD instruments or similar medical devices Strong technical skills in instrument installation, troubleshooting & maintenance.
Posted 2 months ago
1 - 2 years
2 - 3 Lacs
Pune
Work from Office
100% field work, Daily franchisee outlet visit, checking implementation of New SOP’s & processes at outlets, Field Audits, Franchisee complaints handling, solving problems of franchise owners.
Posted 2 months ago
- 5 years
2 - 3 Lacs
Bengaluru
Work from Office
InfoEdge is hiring for Field Representative in Bangalore for 99acres.com . We have conducted a walk-in drive for this . You can give your Face to Face interview for Feild Executive role Vineet Kumar Nair on 19th May 2025 Date - 19th May 2025 (Monday) Time - 10:00 AM to 5:00PM Contact Person : Vineet Kumar Nair | Vrinda Gupta (HR) Address - 144, 2JRF+RGJ Doctor, 144, Outer Ring Rd, MS Ramaiah North City, next to Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Map - https://maps.app.goo.gl/kF3KG6UcGgPNBhWa7 Documents Required - Resume in hard copy Attend your walk-in if Y OU HAVE OWN BIKE, DRIVING LICENSE AND A SMARTPHONE AND YOU ARE OKAY WITH A FULL TIME FIELD JOB . Education- UG: Graduation Not Required | PG: Post Graduation Not Required Job Description Key Responsibility Areas: Scheduling number of meeting with the clients and helping them understand the verification process Visiting the actual property site of the existing and registered customers across localities Making field visits to verify owner/brokers property Provide Site Visit Assistance to the prospective buyers Capturing internal property images, videos, floor plans and additional property information Confirming the property details provided by customer and suggest changes (by taking consent of seller, if required) Ensure daily/monthly verification target is met Undergraduates Can also apply. NOTE : MUST HAVE HIS OWN BIKE, DRIVING LICENSE AND A SMARTPHONE AND IT IS A FULL TIME FIELD JOB | MUST HAVE A VALID DRIVING LICENSE, BIKE AND A SMARTPHONE Desired Candidate Profile Any Undergraduates / Graduates candidate with 1 to 4 year experience. Open to Field Visits and data verification. Exposure to local language will be preferred. Office details for Interview : 2144, 2JRF+RGJ Doctor, 144, Outer Ring Rd, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Contact Person : Vineet Kumar Nair | Vrinda Gupta (HR) GIVE YOUR CONFIRMATION ON vrinda.gupta@naukri.com AND DO NOT FORGET TO TAKE YOUR UPDATED CV IN HARD COPY
Posted 2 months ago
1 - 5 years
4 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Service Engineer role in Bengaluru/Chennai/Hyderabad. Involves SMT machine support, installation, maintenance, troubleshooting, and client service. 10-hour day/night shifts weekly rotation. Relocation across India may be required. Required Candidate profile Have experience in Fuji machines NXT II, NXT III, NXTR Ability to work independently Diploma/degree or in electrical engineering, electronics, or a related field Have own transport Work in shift
Posted 2 months ago
5 - 10 years
3 - 8 Lacs
Nashik
Work from Office
Role & responsibilities 1. Carry Out Warranty resolution activities on day-to-day basis. 2. Spares order booking & despatch coordination 3. Handling of insurance cases & closure 4. Attending site visit with ASCs/Dealer persons/BO/ZO to resolve & satisfy the customer. 5. Site support for Solar pumping systems to ASC/Dealers network. 6. Repairing activity for call back Solar Controllers, Pumps, Motors and Other Electrical parts 7. Reducing number of complaints & warranty claims. 8. Development of ASC (Authorized Service Centres) Preferred candidate profile # BE or Diploma in Electricals or Electronic or Mechanical Engineering. # 5 to 8 years for BE , 8 to 10 Years for Diploma # Solar Service industry & Installation, Commissioning is preferred . # In-Depth Knowledge of Solar Pumping Systems. # Domain knowledge of PUMP, AC/DC MOTOR & Solar Controller
Posted 2 months ago
2 - 5 years
2 - 3 Lacs
Pune
Work from Office
To attend installation and service of Water Heater, Fan,Iron and to complete allocated service calls daily, Work at warehouse itself and also Field Service, to keep spares record. ITI A/C Mechanic & Refrigeration / ITI Electrical preferred. Perks and benefits Good salary with other benefits
Posted 2 months ago
5 - 10 years
0 - 3 Lacs
Hyderabad
Hybrid
Dear all Greetings of the Day!!!!! We are looking for Dynamics 365 Developer - FSM Job Description: Customize and extend the Field Service Management (FSM) functionality within Dynamics 365, including the configuration of Work Orders, Service Agreements, Booking Orders and Scheduling and Dispatching features. Implement and configure service scheduling, resource scheduling, and mobile device integration to optimize field operations. Design, develop, and implement custom Plugins and Workflows to automate field service processes and integrate with other systems and tools. Create custom actions and custom workflow steps to handle complex logic and automate business rules within Dynamics 365 Field Service. Develop solutions for integrating IoT devices (Internet of Things) into Dynamics 365 for real-time data tracking, remote diagnostics, and predictive maintenance features is a plus. Support and enhance Dynamics 365 Field Service Mobile app, optimizing it for field technicians. Integrate with PowerApps to build custom mobile apps or field solutions for technicians. Solid experience working with Dynamics 365 Field Service (FSM) module, including configuration and customization of entities, workflows, scheduling, work orders, and service agreements. Knowledge on the complete Work Order life cycle in Field Service module. Experience with Field Service Scheduling, Resource Scheduling Optimization (RSO) and mobile solutions for technicians. Familiarity with Internet of Things (IoT) technologies and how they can be integrated into Dynamics 365 Field Service for predictive maintenance, remote diagnostics, and real-time data collection. Experience in developing Azure functions and Azure Logic Apps. Experience in developing Reports within Dynamics CRM. Interested candidate revert back with your updated resume to sushma.b@technogenindia.com
Posted 2 months ago
- 2 years
1 - 2 Lacs
Durg, Bhilai, Raipur
Work from Office
Role & responsibilities 1) The candidate should have android smart phone. 2) The candidate should have personal vehicle and driving licence. Job role 1. On-Site Maintenance and Repairs: Conduct regular inspections, maintenance, and repairs on a wide range of oil and gas equipment, including fuel dispensers and other types of equipment at retail outstations like Petrol pumps, to ensure their optimal performance and minimize downtime. 2. Troubleshooting: Diagnosing and troubleshooting complex technical issues that may arise during the operation of equipment, utilizing a deep understanding of the specific systems and processes involved in our industry. 3. Installation and Commissioning: Assisting with the installation, configuration, and commissioning of new equipment (fuel dispensers and other types of equipment at retail outstations like Petrol pumps), ensuring that it operates according to specified guidelines and safety standards. 4. Customer Support: Providing technical support and guidance to clients or customers, addressing their concerns, and offering solutions to maximize the efficiency and safety of their operations. 5. Safety Compliance: Ensuring that all work performed adheres to industry safety standards and regulations, and identifying potential safety hazards or risks to prevent accidents and promote a secure working environment. 6. Documentation and Reporting: Maintaining detailed records of service activities, including maintenance schedules, repairs performed, and any modifications made, and providing comprehensive reports to supervisors or management as required. 7. Training and Knowledge Sharing: Attending training sessions or workshops to enhance the understanding of equipment operations, maintenance procedures, and safety protocols. 8. Continuous Improvement: Identifying opportunities for process improvement and efficiency enhancement within the scope of equipment maintenance and service delivery, and proposing relevant solutions to management for consideration. 9. Field Operations Coordination: Collaborating with other team members, including engineers, technicians, and project managers, to coordinate field operations, prioritize tasks, and ensure timely and effective resolution of technical issues. 10. Adherence to Company Policies: Following company policies and protocols, including those related to quality control, health, safety, and environmental protection, to uphold the organization's reputation and maintain high operational standards. Preferred candidate profile Interested candidate kindly share your updated resume amrita.singh@manpower.co.in Perks and benefits
Posted 2 months ago
- 1 years
1 - 2 Lacs
Lucknow
Remote
Customer service- Machine maintenance, ITI electrician required, Ac technician required , Field Work
Posted 2 months ago
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