We are looking for an experienced and well-organized Customer service executive to provide the necessary support to the field service team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information.The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company. Responsibilities Coordinate service team by managing schedules, filing important documents, and communicating relevant information Ensure the adequacy of service-related communications Handle the processing of all orders with accuracy and timeliness Monitor the team’s progress, identify shortcomings and propose improvements Ensure adherence to laws and policies Requirements and skills Proven experience in customer service experience as a service coordinator or in other administrative positions will be considered a plus Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills A team player with a high level of dedication Educational Qualification: Bachelor's degree and above

We are looking for an innovative solution architect to develop and implement a systems architecture that will meet business needs. The solution architect's responsibilities include gathering requirements and functional specifications, assessing the current software systems in place in order to identify areas in need of improvement, and overseeing development teams. You should also be able to regularly update the company on any developments in systems architecture projects. To be successful as a solution architect, you should be able to integrate any updated specifications and requirements into the systems architecture. An outstanding solution architect should be able to explain complex problems to management in layman's terms. Solution Architect Responsibilities: Understanding a user requirement and stitching a complete solution (hardware/ software /networking) using products from various OEMs. Should access existing proposals/Rf PS and select required products matching the requirements of the proposals/Rf Ps. Building and integrating information systems to meet the organization/customers needs. Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it. Resolving technical problems as they arise. Providing supervision and guidance to development/deployment teams. Continually researching the current and emerging technologies and proposing changes where needed. Informing various stakeholders about any problems with the current technical solutions being implemented. Assessing the business impact that certain technical choices have. Interact with OEMs and understand their technology and how its different from others. Providing updates to stakeholders on product development processes, costs, and budgets. Giving detailed presentations to management with technical and commercial parameters. Solution Architect Requirements: Bachelor's degree in information technology, software engineering, computer science, or related field. Proven experience in engineering and software/network architecture design. Previous project management experience is advantageous. In-depth understanding of coding languages (Java, JavaScript, C#). In-depth understanding of networking and IT hardware (Firewalls, Routers, Switches, Servers, HCI, Virtual Environments). Sound knowledge of various operating systems and databases. Excellent communication skills. Strong organizational and leadership skills. Experience in handling Govt Projects/ Govt Tenders. Experience of over 5 years with minimum of 3 years in one organization. \