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1.0 - 2.0 years

2 - 4 Lacs

Kolkata, goriahat,kolkata

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Need to Assist the manager as requirements, good in English, Bengali and Hindi. Knowledge in Advance Excel

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7.0 - 10.0 years

6 - 8 Lacs

Kolkata

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Role & responsibilities To visit in the banks to take new NPA cases in our companys name for recovery. To assign the work to the subordinate staff and monitor them on daily basis. To take the reporting from their staff by email/as per company norms. To visit the banks to know about the bankers feedback about our staffs working. To visit defaulting borrowers (high value) for pressurizing them to pay the Banks dues and further follow-up with them for settlement with the Bank. To know their borrowers financial position and willingness to pay the bank's dues & assess the market value/status of the property mortgaged. To Visit their mortgaged property for survey and knowing its status, market value, occupancy etc. , and take its photo for company and Bank reporting purpose. In case borrower does not deposit any money (within limited time), push the process further for seizing the mortgaged property (with police and magistrate help) after obtaining DMs orders (legal process). Finding buyers for the property, assist the Bank in auctioning the same and recovering the banks dues. Raising the bills to banks (through our Delhi office) as per their respective fee schedules and getting our payment from banks. To call the banker to know the status of each case and remove hurdle (if any) and move forward to push the cases towards finality. Thereby help in growing the business in the area allocated To make 6-7 visits per day, send google location from each site, and send daily report to Head office through whats app and email. Preferred candidate profile Minimum 7 - 10 year of relevant recovery experience. Should have own vehicle to commute. Should have experience of team handling from 4-5 people Excellent communication in regional language. Should be willing to travel to different locations across state. Candidates having DRA certificate are first preferable. Preferred Sarfesi experience or, BANK RECOVERY/ CREDIT CARD/INSURANCE.

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0.0 - 3.0 years

2 - 3 Lacs

Vijayawada, Andhra Pradesh, India

On-site

Foundit logo

Role & responsibilities Responsible for customer collections and outstanding follow ups 100% personal visits for overdue customers Updating the follow up tracker on daily/monthly basis Ensuring that ready cheque is collected from customers on time without fail

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0.0 - 4.0 years

0 - 4 Lacs

Howrah, West Bengal, India

On-site

Foundit logo

Description We are seeking a motivated and detail-oriented Collection Officer to join our team. The ideal candidate will be responsible for managing the collection of overdue accounts, ensuring timely payments, and maintaining positive relationships with clients. Responsibilities Conducting collection activities for overdue accounts Maintaining accurate records of collections and payments Communicating with clients regarding their outstanding balances Negotiating payment plans and settlements Preparing reports on collection activities and outcomes Collaborating with the finance team to ensure accurate billing and account information Following up on payment commitments and ensuring compliance Skills and Qualifications Strong communication and negotiation skills Ability to manage time effectively and prioritize tasks Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Knowledge of collection laws and regulations in India Experience with accounting software and databases Strong analytical and problem-solving skills Attention to detail and accuracy in record-keeping

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0.0 - 4.0 years

0 - 4 Lacs

Navi Mumbai, Maharashtra, India

On-site

Foundit logo

Description We are seeking a motivated and detail-oriented Collection Officer to join our team. The ideal candidate will be responsible for managing the collection of overdue accounts, ensuring timely payments, and maintaining positive relationships with clients. Responsibilities Conducting collection activities for overdue accounts Maintaining accurate records of collections and payments Communicating with clients regarding their outstanding balances Negotiating payment plans and settlements Preparing reports on collection activities and outcomes Collaborating with the finance team to ensure accurate billing and account information Following up on payment commitments and ensuring compliance Skills and Qualifications Strong communication and negotiation skills Ability to manage time effectively and prioritize tasks Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Knowledge of collection laws and regulations in India Experience with accounting software and databases Strong analytical and problem-solving skills Attention to detail and accuracy in record-keeping

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0.0 - 4.0 years

0 - 4 Lacs

Pune, Maharashtra, India

On-site

Foundit logo

Description We are seeking a motivated and detail-oriented Collection Officer to join our team. The ideal candidate will be responsible for managing the collection of overdue accounts, ensuring timely payments, and maintaining positive relationships with clients. Responsibilities Conducting collection activities for overdue accounts Maintaining accurate records of collections and payments Communicating with clients regarding their outstanding balances Negotiating payment plans and settlements Preparing reports on collection activities and outcomes Collaborating with the finance team to ensure accurate billing and account information Following up on payment commitments and ensuring compliance Skills and Qualifications Strong communication and negotiation skills Ability to manage time effectively and prioritize tasks Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Knowledge of collection laws and regulations in India Experience with accounting software and databases Strong analytical and problem-solving skills Attention to detail and accuracy in record-keeping

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1.0 - 2.0 years

2 - 4 Lacs

Coimbatore

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Position: Assistant Manager / Deputy Manager Department: Collections Experience Required: 1 to 2 years Product Exposure: Business Loans, Invoice Discounting, Machinery Loans, etc. Preferred Joining: Immediate joiners or candidates with a notice period of up to 30 days

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0.0 - 2.0 years

1 - 3 Lacs

Hassan, Hubli, Raichur

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Designation : Sales & Collection Officer Call or visit customers to remind them to pay EMIs Collect money by card, fingerprint, or cash and keep it safe Help customers take gold or personal loans Complete monthly loan sales and renewal targets Required Candidate profile • 10th / 12th Pass , Graduate • FRESHERS • Min.1 Year of exp. in Any Sales / Collection / Gold Loan / Personal Loan Sales • Good Communication skills Call or WhatsApp : 9081369513 HR Afsana Perks and benefits Hike + Incentives + PF + Promotions + Insurances

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3.0 - 8.0 years

3 - 7 Lacs

Warangal, Hyderabad, Guna

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Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation

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0.0 - 5.0 years

0 - 2 Lacs

Jaipur

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Urgent Requred Candidates for collection Executive Location Jaipur Salary 14K In Hand +2K Fuel

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5.0 - 10.0 years

12 - 15 Lacs

Gurugram

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JOB DESCRIPTION Job Title: Collection Manager Team Handling Department: Collections & Recovery Location: Gurgaon Reports To: Head of Collections Experience: 6–10 years in collections with legal exposure Qualification: Graduate in any discipline; LLB mandatory or preferred Job Purpose: The Collections Manager - Legal & Team Lead will be responsible for overseeing and managing the end-to-end legal collections process for a designated portfolio, leading a team of collections professionals, and ensuring adherence to all legal and regulatory guidelines. This role is critical in maximizing recoveries, minimizing delinquencies, and mitigating legal risks through effective strategy implementation, team management, and legal expertise. Key Responsibilities: 1. Team Leadership & Management: Create, train, mentor, and motivate a team of collections executives/officers, providing clear objectives and performance targets. Conduct regular performance reviews, identify training needs, and foster a high-performance culture within the team. Provide guidance and support to the team on complex collection cases, legal procedures, and negotiation strategies. Monitor team productivity, ensure adherence to processes, and implement measures to improve efficiency and success rates. 2. Legal Collections Strategy & Execution: Develop, implement, and refine legal collections strategies for various loan products (e.g., retail loans, business loans, secured/unsecured loans) to maximize recovery rates and minimize losses. Oversee and manage all legal actions related to debt recovery, including but not limited to: Negotiable Instruments Act (NI Act), particularly Section 138 (Cheque Bounce cases): Initiation, tracking, and follow-up of criminal proceedings. SARFAESI Act (Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act): Handling secured asset repossessions, auctions, and legal compliances. Debt Recovery Tribunal (DRT) and Civil Suits: Filing and managing cases for larger defaults. Insolvency and Bankruptcy Code (IBC): Understanding and navigating the insolvency process for corporate and individual debtors. Arbitration & Conciliation Act: Managing arbitration proceedings for recovery. Lok Adalat and other alternative dispute resolution mechanisms: Driving amicable settlements. Coordinate with empaneled law firms, external legal counsels, and recovery agencies, ensuring timely and effective action on legal cases. Review and analyze legal documents, court orders, and settlement agreements. Prepare legal notices, affidavits, plaints, written statements, and other legal documents as required. 3. Portfolio Management & Performance: Own the legal collections portfolio, tracking key metrics such as recovery rates, cost of recovery, and portfolio quality (NPA reduction). Analyze collection data, identify trends, and develop actionable insights to improve legal recovery strategies. Implement robust internal controls and monitoring mechanisms to ensure compliance and mitigate operational risks. Prepare and present regular reports on legal collections status, performance, and key challenges to senior management. 4. Legal Compliance & Risk Mitigation: Ensure all collection activities, processes, and legal actions strictly comply with relevant Indian laws, including banking laws, consumer protection acts, RBI guidelines, and internal policies. Stay updated on legal changes, amendments, and court pronouncements affecting debt recovery and collections. Liaise with the internal legal and compliance departments to integrate policy changes and ensure legal soundness of all collection practices. Proactively identify potential legal risks and develop strategies to mitigate them. Conduct due diligence on cases escalated for legal action to ensure legal viability and minimize litigation risk. 5. Stakeholder Management: Collaborate effectively with internal departments such as Credit, Risk, Operations, Sales, and Compliance to streamline collection efforts and resolve complex cases. Maintain professional relationships with external stakeholders including law enforcement agencies, court officials, and debt recovery tribunals. Engage in negotiations with delinquent customers, providing legal perspectives to reach amicable settlements when appropriate. Qualifications: Mandatory: Bachelor of Laws (LLB) from a recognized university. Preferred: Post-graduate qualification in Law (LLM). Minimum 7-12 years of experience in collections, with a strong focus on legal recovery, in a bank, NBFC, or ARC. At least 3-5 years of experience in a team-leading or managerial role within collections. In-depth knowledge of Indian debt recovery laws and regulations, including NI Act, SARFAESI Act, DRT Act, IBC, Civil Procedure Code, Criminal Procedure Code, and relevant consumer protection laws. Proven track record of achieving legal recovery targets and managing a large portfolio. Excellent leadership, team management, and interpersonal skills. Strong negotiation, communication (verbal and written), and presentation skills. Analytical mindset with the ability to interpret legal documents and financial data. High ethical standards and ability to handle sensitive information with discretion. Proficiency in MS Office Suite and collections management software. Role & responsibilities Preferred candidate profile

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1.0 - 3.0 years

3 - 4 Lacs

Mumbai

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Position: Field Executive - Operations (Male Candidates Only) Locations: Mumbai Reporting to: Manager- Operations Salary Range: 3L to 4L per annum Note: This role requires working Monday to Saturday, from 7 am to 4 pm. It involves field operations and requires the individual to have their own bike and a valid vehicle license. Overview: Field Executive - Operations is responsible for performing administrative and execution tasks to support the organization's daily operations. The Field Execut must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Responsibilities: Responsible for handling operations related to the backend by coordinating with clients & Inhouse. Manage the Backend process such as Appointment Confirmations, Reports, Escalations & Executions. Responsible for End to End backend support to operations enquiries, Confirmation follow-ups with Clients, SOD & EOD Report preparation, logistics, weekly reports. Working closely with Clients, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand. Build and develop relationships with the existing and new Clients. Career Opportunities & Benefits: Play a key role in a successful high-growth startup Be at the forefront of new-age health tech Enjoy attractive compensation, Incentives, Medical, fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits Key success metrics for this role: Audit Cycle VIP Appointments Experience Handling the region appointments and reports (Based on requirement) Managing the relationship and operations with the vendor. Must-have skills: High school diploma or Graduation Strong analytical and organizational skills. Excellent communication and listening skills. Ability to work under pressure. Strong computer proficiency. Must be detail and solutions-oriented. Well versed in MS office suite such as word, excel and PowerPoint presentation.

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3.0 - 8.0 years

5 - 7 Lacs

Ludhiana

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Collection Manager-Ludhiana/Individual Roll CTC-7.50 LPA Expertise required. He is able to execute Sec 9 for repossession Able to execute Summon/BW/NBW One man show- Without team profile Able to understand machine product Able to understand legal -(138, Sec 9, sarfaesi act and police complaint ) For Suitable candidate you can find from Commercial vehicle , Machine. Send CV rahul.tiwari@efl.co.in

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0.0 - 5.0 years

0 - 3 Lacs

Hassan, Channarayapatna, Belgaum

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Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

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0.0 - 5.0 years

0 - 3 Lacs

Chitradurga, Davangere, Shiggaon

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Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

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0.0 - 5.0 years

0 - 3 Lacs

Mysuru, Shimoga, Tiptur

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Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

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0.0 - 5.0 years

0 - 3 Lacs

Nanjangud, Yadgir, Shahpur

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Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

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0.0 - 5.0 years

0 - 3 Lacs

Chintamani, Chikkaballapura, Channapatna

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Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

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1.0 - 4.0 years

2 - 3 Lacs

Muzaffarpur, Darbhanga

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Hiring Locations - Darbhanga / Muzaffarpur Preferred candidate profile 2 years of experience for 12th Pass candidate. 1 yr of experience for a graduate in secured loan collections. DRA Certification. Understanding of the documents of the Secured Loans Knowledge of various strategies for recovery of secured loan. Interested candidates Please share resume - subham.gupta956@ujjivan.com

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1.0 - 3.0 years

1 - 3 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

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Role & responsibilities Visit customers in the field to collect pending loan repayments. Explain outstanding dues, EMI structure, and consequences of non-payment. Negotiate and convince borrowers for timely payments. Update collection status and remarks in the system daily. Coordinate with telecallers and back-office teams for follow-ups. Verify addresses and documents if required. Ensure collections are in line with company policies and timelines. Maintain professional conduct while dealing with customers. Preferred candidate profile :- Experience in loan collections, preferably in NBFCs or payday loan companies Familiar with field recovery processes for salary loans, personal loans, or short-term loans Comfortable with daily field visits and travel within assigned areas Good negotiation and communication skills Basic understanding of EMI calculations and recovery terms Should own a smartphone and preferably a two-wheeler Local language fluency is a must Perks and benefits Fixed monthly salary Performance-based incentives Travel allowance (as per company policy) ESIC & PF benefits (as per eligibility) On-the-job training and support Opportunity for growth and promotion within the company Friendly and supportive work environment

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0.0 - 2.0 years

0 - 2 Lacs

Kolkata, West Bengal, India

On-site

Foundit logo

Roles and Responsibilities Manage field collections by visiting customers, identifying delinquent accounts, and recovering outstanding amounts. Conduct door-to-door visits to collect payments from borrowers who have defaulted on their loan repayments. Identify potential risks and escalate issues to senior management for further action. Maintain accurate records of all interactions with customers during field collections. Ensure compliance with company policies and procedures related to debt recovery.

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0.0 - 3.0 years

0 - 3 Lacs

Durgapur, West Bengal, India

On-site

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Roles and Responsibilities Manage cash collection from customers on behalf of the company. Conduct field collections to recover outstanding debts. Ensure timely payment of loan amounts due to the bank. Maintain accurate records of all transactions and communications with customers. Identify potential issues and escalate them to senior management for resolution.

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0.0 - 2.0 years

0 - 2 Lacs

Durgapur, West Bengal, India

On-site

Foundit logo

Roles and Responsibilities Manage cash collection from customers on behalf of the company. Conduct field collections to recover outstanding debts. Ensure timely payment of loan amounts due to the bank. Maintain accurate records of all transactions and communications with customers. Identify potential issues and escalate them to senior management for resolution.

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1.0 - 3.0 years

1 - 1 Lacs

Kolkata

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Qualification: Graduation is not mandatory Experience: Minimum 6 months of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

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3.0 - 8.0 years

2 - 6 Lacs

Hanumangarh, Jammu

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This Opportunity is with a leading NBFC company for their office in Jammu & Hanumangarh locations Role: Collection Manager Experience: 3 - 9 Years Job Description: Roles & Responsibilities: Responsible for achieving bucket wise Budgeted targets assigned for NPA Bucket as may be defined from time to time. Effective agency Management and timely reporting of any issues and negotiate on critical delinquent accounts and obtain repayments to minimize losses. Appointment / Renewal of agencies & Driving agency efficiency and productivity. Ensure high level of integrity with external agencies. Following Collection Process starting from collection, reciting, repossession and surrender process. Understand the entire collection Process, System understanding end to end abide by the policies of the company Updating of feedback in collection module, updating of money receipts in collection module and updating of seizure entries / legal entries in collection module System upload of trails/ feedback and necessary entries with 100% coverage and timely updating adherence to implement HFCL policies and process at Agencies. Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedback Liaison with legal/ law enforcing authorities for speedy collections and repossessions on accounts and document the same through trails/feedback updating in the Collection system. Visit to tough/chronic cases with the collectors / agency supervisor, reviewing and guiding the agency team also entertain walk in customers for any queries on collection issues and negotiating for settlement amounts with the customers. Check on identifying/updating the negative areas and ensuring Remittance of money from channels within stipulated time frame Ensure updating of database for account holders change of address, allocation and trail updating management at DCAs, periodic audit of collectors / receipts and reconciliation. Training & Development for self and agencies / team. All responsibilities should be performed as per the Company Values and guidelines mentioned in the Company policies, as applicable and within the parameters of Company Code of Conduct. Ensure all payments collected by the Agencies to be deposited within the time frame laid out as per the process, no deviation on timely deposition of collected amount. Required Skillset: Financial Statement understanding and analysis. Strong understanding of Financial industry, good ability with financial statement analysis Relationship strength in building and managing relationships at senior level people. Stakeholder management, maturity, and relationship flair to build and nurture senior levels relationships. Strong Verbal & Written Communication. Experience: 4+ Years of experience candidates from relevant field/industry (NBFC / Banking) will be preferred. Qualification: Any Graduate - Full Time Interested Candidates can share their CV's at priyal@topgearconsultants.com

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