F&B Administrative Executive

Administrative & Office Support Manage the daily administrative functions of the F&B office, ensuring smooth workflow and timely completion of tasks Draft, prepare, and manage correspondence, presentations, memos, and official communications for the EAM F&B Maintain departmental records, contracts, permits, attendance, and confidential documents in a structured and secure manner Coordinate and maintain the F&B calendar, including meetings, walkthroughs, training schedules, and departmental events Operational Coordination Provide administrative support for restaurants, bars, banquets, and in-room dining operations when required Assist in preparing event orders (BEOs), F&B promotional plans, menu up , and operational reports Consoli daily/weekly/monthly F&B reports, including revenue summaries, guest feedback analytics, and financial trackers Ensure smooth communication between F&B outlets, Culinary, Finance, HR, and other support departments Guest & Stakeholder Liaison Support communication with guests, vendors, and partners on behalf of the F&B leadership when required Assist in guest recognition programs, feedback follow-ups, and creating personalised F&B experiences Track VIP movements and ensure alignment with operational teams for enhanced guest experience Financial & Procurement Support Assist with F&B budget preparation, department expenses, purchase requests, LPO follow-ups, and cost tracking Maintain an up tracker of F&B inventory, amenities, operating supplies, and promotional materials Coordinate with finance for invoice processing, vendor payments, and compliance People & Training Coordination Support scheduling, training documentation, departmental onboarding, and HR coordination Maintain attendance records, leave planning, grooming audits, and performance review documentation Help organize team events, recognition programs, and internal communication initiatives Brand, Standards & Compliance Ensure adherence to Accor & Fairmont brand standards, service guidelines, and safety protocols Maintain up SOP libraries, audit checklists, LQA requirements, and mystery audit action plans Assist with sustainability initiatives, hygiene audits, and corporate reporting requirements Additional Information Minimum 5 years of F&B administrative experience in a luxury hotel environment Strong understanding of food & beverage operations, service flows, and guest expectations Excellent communication skillswritten and verbal Advanced proficiency in MS Office, Excel analytics, PowerPoint, and hospitality tech systems (Micros, SevenRooms, Birchstreet, ADACO, etc) High level of discretion, professionalism, and ability to multitask under pressure Strong attention to detail, proactive mindset, and exceptional organizational ability