Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The FM serves as the primary on-site manager responsible for overseeing all facility operations, staff supervision, and client relationships. This role requires a strategic mindset combined with hands-on operational experience to ensure excellence in facility management services.
Key Responsibilities:
Provide leadership and direction to the on-site facility management team
Develop and maintain strong client relationships as the primary point of contact
Oversee all facility operations including maintenance, security, and building systems
Manage vendor relationships and service contracts
Create and monitor operational budgets and financial performance metrics
Implement and maintain health, safety, and environmental standards
Lead continuous improvement initiatives for operational efficiency
Qualifications:
10+ years' experience in facility management with at least 3 years in a leadership role
Bachelor's degree in Facility Management, Business Administration, or related field
Strong knowledge of building systems, maintenance procedures, and industry regulations
Excellent communication and client relationship management skills
Proven track record of team leadership and development
Proficiency with facility management software and MS Office suite
Industry certifications (FMP, CFM, or IFMA) preferred
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
