Job
Description
Roles & Responsibilities Contractor (Soft Services) Oversee housekeeping operations , ensuring cleanliness and maintenance of both interior and exterior office areas. Manage inventory and procurement of housekeeping supplies, cleaning materials, and linen. Implement and improve housekeeping systems and procedures to maintain operational standards. Coordinate with the procurement team in selecting and managing vendors for housekeeping, horticulture, pest control, and related services. Supervise and manage sports equipment and maintain recreation zones, including the gym, playroom, resting areas, and medical rooms. Ensure timely pest control activities through scheduled treatments, audits, and proactive measures. Handle horticulture management , including indoor plants, flower arrangements, and landscape upkeep. Support internal events and CSR/green initiatives through logistical planning and coordination. Conduct vendor management , including service quality monitoring, contract renewals, billing, payments, and regular review meetings. Lead people management activities, including EHS compliance, staff training, performance monitoring, rewards, and timely remuneration. Ensure compliance with statutory and regulatory guidelines in all facility-related operations. Handle Annual Maintenance Contracts (AMCs) — renewals and new agreements within specified timelines. Prepare and manage budgets and headcount projections , analyzing expenditure and monitoring utilization. Track vendor lifecycle and performance, driving continuous improvement and automation initiatives to scale for future needs. Develop and review operational reports, dashboards, and analytics to identify trends and support informed decision-making. Ensure effective assignment of responsibilities within the team and support their professional development through mentorship and training.
