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Sai Institutes
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F & B Service Professional

F & B Service Professional

1 - 5 years

|

2 - 4 Lacs

Posted:17 hours ago| Platform:

Apply

Skills Required

bpo operations management team management customer relationship customer management back office customer service customer care banking operations sales customer support branch operations operations customer handling communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sai Institutes is looking for F & B Service Professional to join our dynamic team and embark on a rewarding career journey

Customer Service: Providing excellent customer service by greeting guests, taking orders, and ensuring a pleasant dining experience from start to finish
Menu Knowledge: Familiarity with the menu, including the ability to explain dishes, recommend specials, and accommodate dietary restrictions
Order Taking: Accurately recording and conveying customer orders to the kitchen, ensuring that special requests are communicated clearly
Food and Beverage Presentation: Ensuring that dishes and beverages are presented neatly and aesthetically before serving them to customers
Table Setting and Maintenance: Setting tables, arranging silverware, glassware, and napkins, and maintaining a clean and organized dining area
Wine and Beverage Service: Offering wine recommendations, taking beverage orders, and serving drinks, including proper wine service, pouring, and decanting
Course Timing: Coordinating the timing of courses to ensure that guests receive their meals promptly and courses are synchronized
Up-selling and Promotion: Promoting additional items, specials, or desserts to increase revenue
Billing and Payment: Presenting bills to customers, processing payments, and ensuring accurate change or payment processing via credit card or other payment methods
Problem Resolution: Addressing customer concerns or complaints promptly and professionally, seeking resolutions and ensuring customer satisfaction

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