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Experience Researcher – L3 Role Overview: As an Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. Strategically design, plan, and execute user research studies and analyze behavioral metrics to paint a complete picture of our users to drive design decisions and user experience priorities. This role requires a proven track record of user research execution using a deep toolbox of methodologies to explore behavior, workflow and motivations of our users. Passion for blending qualitative and quantitative research to inform design strategy, rapid prototyping, and iterative testing for continuous improvement essential. Join us in shaping the future of design! Key Responsibilities: Design and execute research studies effectively Provide user research expertise and execution across products in a cross-functional environment. Develop appropriate research methodologies and test plans for products, employing innovative approaches that are the best fit for individual products or areas Conduct research using a wide variety of qualitative and quantitative methods to generate actionable insights across the product development lifecycle, from generative research to identify new opportunities, iterative concept evaluation, and post-launch testing Conduct internal cross-functional workshops using design-thinking methodologies to drive collaboration Synthesizes research results into usable assets such as user personas, and translates research results into valuable and delightful design opportunities Collaborate with empowered product teams to define success metrics from both qualitative and quantitative perspectives, aligning research with business goals Connects the entire product team with users through communication of user research results in an easily consumable way tied to user outcomes Develop a systematic approach to collecting, sharing, and communicating research insights with product teams to inform design improvements Partner with empowered product teams to prioritize and identify key research topics. Respond to ad hoc requests for metrics to guide design and product decisions. Spreads knowledge, practices, and improvements in experience vertical community of practice. Stays current with trends in UX. Key Qualifications: 3-5 years of conducting comprehensive research across multiple methodologies, driving actionable insights that shape product development and customer success. Master of User Research craft, recognized for expertise in both qualitative and quantitative research methods, and for fostering a culture of learning and innovation.] Deeply skilled in user research methodologies including focus groups, ethnography, concept validation, usability testing, card sorting, surveys, mobile testing, etc. Effective mentor, building impactful relationships with junior researchers and cross-functional teams, while guiding their professional growth. Expert analytical and problem-solving skills, with a strong foundation in data analysis, statistical methods, and the creation of metrics dashboards. Proficient in using research insights to advocate for a customer-focused and product-driven mindset. Highly experienced in developing creative, strategic research plans that seamlessly connect big-picture thinking with detailed execution. Exceptional communication and collaboration skills, with the ability to present research findings clearly and influence decisions across all levels of the organization. Inspirational player-coach, capable of leading research efforts for large teams or independently driving research initiatives for specific products. Adept at conducting rapid, iterative research to inform product decisions and identify simple solutions to complex problems. Humble, curious, and learning-forward, embracing an iterative approach to research that favors action, learning, and adaptation. Bachelor’s degree in Cognitive Psychology, Experimental Psychology, or a related field; PhD or other advanced degree preferred. The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. How you’ll grow: At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits: At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture: Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship: Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 214075
