Exp Cust Exp Professional

• Material planning of parts which are on P2 customer contracts
• Analyze, track & update all required planning parameters. Align them with supplier parameters
• Ensure material availability across all P2 plants globally
• Responsible for handling incoming rush orders, from receiving in special mailbox, to warehouse communication, until final arrival at the external customer, including updating all systems and necessary communication
• Act on all order issues till resolved
• Train, coach and provide operational support on CS related matters to other team members
• Take the lead in improving CS-related processes and performance
• Monitor and act on ISLC mailbox communication
• Ensure timely update of Material master data in SAP
• Tracking of Data related to changes in P2 customer contracts & Material master data
• Responsible for providing regular overview and progress reports to team leaders to monitor performance
• Responsible for up-to-date work process and procedure documentation for CS
• Responsible for providing results out of assigned additional ad-hoc tasks and quality checks
• Participate in team meetings and improvement projects, reporting results to team lead
• Participate in all trainings that are related with the day2day operations
• Follow safety rules & regulations
• Contribute to continuous performance excellence
• Back up team members as required per team plan and agreement
  

Responsibilities

Job Specifications:

Qualifications

• Graduate in any discipline
• Microsoft Office – Intermediate
• SAP working experience essential
• Minimum Four years of Experience in a similar role
• Basics of Supply chain -Material Planner
• Good communication - both verbal and written
• Self-motivated and the ability to work independently without supervision
• The ability to work under pressure and make decisions
• A strong commitment to safety and a safe working environment
  

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