Exp Cust Exp Professional

4 - 7 years

3 - 6 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Material planning of parts which are on P2 customer contracts
  • Analyze, track & update all required planning parameters. Align them with supplier parameters
  • Ensure material availability across all P2 plants globally
  • Responsible for handling incoming rush orders, from receiving in special mailbox, to warehouse communication, until final arrival at the external customer, including updating all systems and necessary communication
  • Act on all order issues till resolved
  • Train, coach and provide operational support on CS related matters to other team members
  • Take the lead in improving CS-related processes and performance
  • Monitor and act on ISLC mailbox communication
  • Ensure timely update of Material master data in SAP
  • Tracking of Data related to changes in P2 customer contracts & Material master data
  • Responsible for providing regular overview and progress reports to team leaders to monitor performance
  • Responsible for up-to-date work process and procedure documentation for CS
  • Responsible for providing results out of assigned additional ad-hoc tasks and quality checks
  • Participate in team meetings and improvement projects, reporting results to team lead
  • Participate in all trainings that are related with the day2day operations
  • Follow safety rules & regulations
  • Contribute to continuous performance excellence

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