Executive - Customer Support

Job Description

UK Voice - Inbound Sales, Retention, Collections Location: Work From Home (WFH) Note: First 3 months of training will be conducted at the Pune office (WFO - Training) Roles & Responsibilities: - Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales. - Retention: Manage customer accounts, resolve issues, and retain customers. - Collections: Communicate with customers to collect payments and address concerns. Eligibility Criteria: - Qualification: Graduate or Undergraduate. - Experience: Minimum 6 months of international experience in a BPO. - Communication: Excellent verbal and written communication skills in English. - Availability: Immediate joining. Key Details: - Shifts: UK Rotational Shifts. - Off Days: Two consecutive weekly offs. - Transport: Transport facility available. Training: - The first 3 months of training will be office-based. Post-training, employees will transition to working from home (WFH). Interview Process: 1. HR Round (Virtual) 2. VNA Round (Virtual) 3. Operations Round (Virtual)