Content Writer - Updates Team Mumbai, Maharashtra About the company Ketto is Asia's largest tech enabled crowd funding platform with a vision - Healthcare for all. We are a profit making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large scale impact on a daily basis by taking our product to the next level. Introduction We are a growing business in need of a Content Writer with exceptional communication skills who is creative and innovative. You will be working with the Updates Team. Responsibilities: Make phone calls daily and write emotion-driven content based on the information sourced Write exceptional long-form content of 300-500 words Work closely with company photographers, medical social workers, and other teams to write content for the website Meet daily targets and deadline What you bring to the table: Ability to thrive in a dynamic, fast-paced startup environment Holding a Bachelor's degree or an equivalent diploma. Media/English graduates preferred Desire to learn - You're a highly motivated self-starter with an eagerness to learn and grow Willingness to multitask and take new initiatives Excellent verbal and written communication skills Creativity and a keen eye for details Perks and benefits: Attractive pay package on par with industry standards Flexible and meritocratic work culture Work environment aligned with diversity and inclusion parameters Individual’s professional & personal growth via learning & development programs

Job Title: Metabolic Health Coach – Founding Team Experience Required: 4+ Years Location: Mumbai – Andheri West Employment Type: Full-time About the Company You are joining the founding team of a medical weight loss company offering a comprehensive program that combines GLP-1 medications , diagnostics , doctor consultations , and health coaching . We are targeting customers through both digital channels and corporate partnerships . This is an opportunity to help shape the future of obesity care in India through high-impact, protocol-driven intervention. About the Role We are looking for a compassionate, process-driven, and entrepreneurial Health Coach who will not only deliver coaching but also own the end-to-end customer journey —from the point a lead is generated to ensuring the customer gets results, stays on the program, and refers others. You will be responsible for: Designing and managing the sales process from lead capture to conversion Ensuring high-quality program delivery and customer retention over a 6-month+ journey Building and onboarding the wider team of coaches, doctors, and vendors This role combines hands-on coaching, customer success, and operational management and is ideal for someone who thrives in a startup environment and wants to be part of a purpose-led healthcare movement. Key Responsibilities 1. Sales Process (Lead Conversion) Design a workflow to ensure every lead is followed up promptly and efficiently. Own the lead funnel and coordinate: Timely intro calls Diagnostics scheduling and completion Doctor consultations Post-doctor follow-up sales calls to drive conversion Use CRM tools (e.g., HubSpot, Zoho) to track and optimize lead status. Build SOPs to ensure no lead is lost and that team performance is tracked against KPIs. 2. Program Delivery & Retention (Post-Payment 6 Months) Design and implement an onboarding journey for paying customers with clear SOPs and protocols. Ensure delivery of all key touchpoints such as: Medication reminders Health coach follow-ups Regular progress tracking Monthly review sessions with doctors/nutritionists Use tools (e.g., WhatsApp, Healthie, Google Sheets, or custom dashboards) to: Track medication adherence and weight loss progress Identify at-risk users likely to drop out Intervene proactively to drive outcomes and satisfaction Develop a system to encourage referrals and testimonials from satisfied customers. 3. Team Building (Hiring & Onboarding) Create a hiring and onboarding plan for: Health Coaches : empathetic, structured, results-driven individuals Doctor Partners : obesity medicine-friendly, willing to adopt new protocols Pharmacy Partners / Vendors : reliable, compliant, tech-enabled Build onboarding toolkits and SOPs to align all partners with the program quickly. Set up regular quality checks and feedback loops to track performance and ensure excellence. 4. Health Coaching (Direct Delivery) Conduct one-on-one and group coaching sessions (virtual or in-person). Provide behavior-change counseling on nutrition, exercise, medication adherence, and mindset. Maintain accurate notes and ensure clinical documentation is up-to-date. Collaborate with the medical and operations teams to deliver a seamless customer experience. Required Skills & Qualifications Bachelor’s degree in Health Sciences, Nutrition, Psychology, or a related field Certified Health Coach (ACE, NBHWC, or equivalent) Minimum 4 years of experience in health/wellness coaching Strong communication, persuasion, and relationship-building skills Tech-savvy and familiar with CRM, tracking tools, and patient engagement platforms Highly organized, detail-oriented, and driven by customer success Preferred Experience in managing sales funnels and customer journeys Background in corporate wellness or digital health startups Exposure to obesity, diabetes, or chronic disease management programs Multilingual capabilities

About the Company: Ketto was founded in 2012 by Varun Sheth, Zaheer Adenwala, and actor Kunal Kapoor, Ketto is an Indian tech-oriented crowdfunding platform. It operates as Ketto Online Ventures Pvt. Ltd., headquartered in Mumbai, facilitating campaigns for medical, social, education, animal welfare, and creative causes. Ketto allows individuals and NGOs to start fundraisers for free, with various premium plans offering enhanced visibility and support for a platform fee (ranging 0– 7%), plus payment gateway fees and GST. The platform has supported over 300,000 fundraisers and garnered 7.2 million donors to date. Ketto has raised around $3.74 M over five funding rounds from 88 investors, according to company profiles. Its user base is predominantly from tier-1 cities, but Ketto is actively expanding into tier-2 and tier-3 regions. About the Job: The venture is a pioneering health and wellness company transforming the weight loss journey through science-backed innovation and personalized support. We combine the power of GLP-1 medications with a comprehensive, tech-driven lifestyle program to help individuals achieve sustainable weight loss and long-term wellness. Our online platform delivers customized diet plans, fitness routines, and continuous coaching—all tailored to each individual’s unique goals and biology. At the venture, we're not just helping people lose weight—we're helping them gain a healthier, more confident life. We’re incubated by Ketto-India’s leading medical crowdfunding platform. Software Skills Required Adobe Premiere Pro – For editing high-quality videos Adobe After Effects – For adding motion graphics, transitions, and visual effects What Will You Work on : 1. Video Shooting: Handle camera operations to shoot talking-head videos, tutorials, and product-related content. Ensure proper lighting, framing, and sound quality during shoots. 2. Video Editing & Post-Production: Edit informative and visually appealing videos for platforms like YouTube, Instagram, and Reels. Add graphics, text overlays, and visual enhancements (glow, smooth transitions, skin-tone adjustments). Sync voiceovers, cut bloopers, and maintain pacing and engagement. Content Focus: Videos will revolve around health & wellness, especially weight loss tips, skin care, and product benefits. The ability to make videos look clean, vibrant, and social-media-ready. What are we Looking For? Strong eye for aesthetics and storytelling Passion for wellness and content creation Quick turnaround time and collaborative mindset Experience with DSLR/mirrorless cameras is a bonus

Ketto - Customer Retention Management Executive Mumbai, Maharashtra About the company Ketto is Asia's largest tech-enabled crowd funding platform with a vision - Healthcare for all. We are a profit making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large scale impact on a daily basis by taking our product to the next level. Introduction: We at Ketto, strongly believe that digging into the data yields more compelling numbers for our business; hence customer retention management enabled by marketing automation is an extremely important step in our business’ growth. We are looking for someone who would be a part of our Customer Retention Management team. Responsibilities: Own end-to-end execution of Engagement & Retention campaigns across all owned media – email, notifications, SMS, WhatsApp, Push notifications, Product Inventory Structure campaigns & build Journeys for different user segments and business offerings, across multiple channels Track & monitor channel level performance targets of visits, orders, revenue & conversion OKR’s achievement specifically on LTV (building repeat usage & adoption of SIP program) and DAU’s/MAU’s, along with efficiency metrics such as CTR’s, Open rates, Clicks & Conversions Optimize marketing automation strategies to drive user conversion & engagement Co-own the responsibility of new features & programs adoption, along with Product & tech teams Cross-functional collaboration with Business Intelligence & analytics, Product and Tech teams to enhance funnel efficiencies & event integrations Work closely with Brand & Content teams to ensure campaign deployment Maintain relations with external solution providers to explore new mechanisms and efficient initiatives to increase both retention & engagement of users Continuously conduct tests across channels for campaigns and journey flows including segmentation, messaging, frequency, send day/time, personalization What you bring to the table: 1 - 3 years of work experience in Customer Retention Management Strong problem-solving skills Strong analytical skills and the ability to churn insights from data Proven competency in MS Excel Prior experience in marketing automation technologies - CleverTap, WebEngage Perks and benefits: Attractive pay package on par with industry standards Flexible and meritocratic work culture Work environment aligned with diversity and inclusion parameters Individual’s professional & personal growth via learning & development programs

Job Title: Business Operations Intern Location: Sakinaka, Mumbai Employment Type: Internship (3 Months) with Potential Pre-Placement Offer (PPO) Start Date: Immediate Joiners Preferred Role Overview: We are looking for a proactive and detail-oriented Business Operations Intern to join our team. The ideal candidate will be operations-driven and comfortable with multitasking. This role involves outbound calling, maintaining and reconciling daily sales data, and supporting day-to-day business activities. Key Responsibilities: Make outbound calls to clients/customers as needed Maintain and update daily sales and operational data in internal systems Reconcile data across various platforms to ensure accuracy Assist in preparing reports and performance dashboards Support the operations team in day-to-day tasks Coordinate with cross-functional teams for smooth execution of business processes Requirements: Currently pursuing or recently completed a Bachelor’s degree in Business, Commerce, or related fields Strong communication skills (both verbal and written) Proficiency in MS Excel and Google Sheets Good attention to detail and ability to multitask Strong analytical and problem-solving skills A positive attitude with a willingness to learn and grow What We Offer: Hands-on experience in business operations and data management Opportunity to work in a fast-paced startup environment Mentorship and guidance from experienced professionals Certificate of Internship PPO (Pre-Placement Offer) opportunity based on performance

Content & Social Media Intern About Us Ketto Foundation is the new philanthropic arm of Ketto, working with some of the biggest companies in India to make large scale impact through Corporate Social Responsibility (CSR) initiatives. We’re growing fast—and we’re looking for a passionate, creative, and self-driven intern to help us build our presence online. This is not a backseat role. You’ll work closely with two senior team leads but have real ownership over projects that matter. What You’ll Do Write and edit content for social media Conceptualize and script original videos , including stories from the field Assist in managing video shoots , from pre-production to edits (with support as needed) Plan, post, and manage social media content across platforms like Instagram, LinkedIn, and YouTube Stay up-to-date with social trends and bring fresh ideas to the table. What We’re Looking For Strong writing and storytelling skills Creative thinking—you're someone who can take an idea and run with it Interest in video and digital media (experience is a plus, not a must) Comfortable managing multiple moving parts and timelines A self-starter who’s not afraid to ask questions, share ideas, or try something new Basic familiarity with social media platforms (bonus: Canva, CapCut, or editing tools) What You’ll Get A front-row seat to how campaigns are made—from scratch to success A chance to build your portfolio with real, visible work Freedom to experiment, create, and lead

Content & Social Media Intern About Us Ketto Foundation is the new philanthropic arm of Ketto, working with some of the biggest companies in India to make large scale impact through Corporate Social Responsibility (CSR) initiatives. We’re growing fast—and we’re looking for a passionate, creative, and self-driven intern to help us build our presence online. This is not a backseat role. You’ll work closely with two senior team leads but have real ownership over projects that matter. What You’ll Do Write and edit content for social media Conceptualize and script original videos , including stories from the field Assist in managing video shoots , from pre-production to edits (with support as needed) Plan, post, and manage social media content across platforms like Instagram, LinkedIn, and YouTube Stay up-to-date with social trends and bring fresh ideas to the table. What We’re Looking For Strong writing and storytelling skills Creative thinking—you're someone who can take an idea and run with it Interest in video and digital media (experience is a plus, not a must) Comfortable managing multiple moving parts and timelines A self-starter who’s not afraid to ask questions, share ideas, or try something new Basic familiarity with social media platforms (bonus: Canva, CapCut, or editing tools) What You’ll Get A front-row seat to how campaigns are made—from scratch to success A chance to build your portfolio with real, visible work Freedom to experiment, create, and lead

Job Title: UI/UX Design Intern Location: Ketto HQ, Andheri West, Mumbai Duration: 6 Months Internship Working Days: Monday to Friday (5 Days On-site) Mode: Full-time, On-site About Us Ketto is Asia’s largest crowdfunding platform, enabling individuals and organizations to raise funds for medical emergencies, social causes, and creative projects. We’re looking for a creative and driven UI/UX Intern to join our product team and contribute to building intuitive, user-friendly experiences. Key Responsibilities Assist in designing wireframes, prototypes, and UI screens for web and mobile platforms. Collaborate with product managers and developers to improve the user journey. Support user research, competitor analysis, and usability testing. Maintain and contribute to the product’s design system. Participate in brainstorming sessions and design reviews. Requirements Currently pursuing or recently completed a degree/diploma in Design, HCI, or a related field. Basic knowledge of design tools like Figma, Adobe XD, Sketch, or similar. A portfolio (academic or personal projects) showcasing UI/UX skills. Strong attention to detail and eagerness to learn in a fast-paced environment. Must be available for a full-time, on-site 6-month internship in Mumbai. What We Offer Hands-on experience in a real product design environment. Mentorship from experienced design and product professionals. Opportunity to work on meaningful projects impacting lives. Internship certificate and a chance to be considered for a full-time role based on performance. To Apply: Send your resume and portfolio to [email protected] with the subject line: UI/UX Design Intern Application

As a UI/UX Design Intern at Ketto, you will be part of Asias largest crowdfunding platform, contributing to the creation of intuitive and user-friendly experiences for web and mobile platforms. Your primary responsibilities will include designing wireframes, prototypes, and UI screens, collaborating with product managers and developers to enhance user journey, conducting user research and usability testing, and maintaining the products design system. Additionally, you will engage in brainstorming sessions, design reviews, and contribute to meaningful projects impacting lives. To qualify for this role, you should be currently pursuing or have recently completed a degree/diploma in Design, HCI, or a related field. Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar is required. You must possess a portfolio demonstrating your UI/UX skills, along with a keen eye for detail and a passion for learning in a dynamic environment. This is a full-time, on-site 6-month internship based in Mumbai. As part of the Ketto team, you will gain hands-on experience in a real product design setting, receive mentorship from experienced design and product professionals, and have the opportunity to work on impactful projects. Upon successful completion of the internship, you will receive a certificate and be considered for a full-time position based on your performance. To apply for this exciting opportunity, please send your resume and portfolio to careers@ketto.org with the subject line: UI/UX Design Intern Application. Join us in making a difference through innovative design solutions.,

Executive - Video Intern Creative. 4 to 6 Months Mumbai Key Responsibilities: Edit and assemble raw footage into polished video content for social media, campaigns, ads, and internal use. Design and animate motion graphics such as titles, lower-thirds, transitions, explainer elements, and logo animations. Collaborate with the creative and marketing teams to understand project objectives and deliver compelling visual stories. Perform colour correction, sound syncing, basic audio editing, and export in required formats. Organize project files, maintain backups, and follow structured workflows. Stay up-to-date with editing and animation trends to keep content fresh and engaging. Required Skills & Software Proficiency: Strong command over Adobe Premiere Pro and Adobe After Effects. Working knowledge of other editing/motion tools like Photoshop, Illustrator, and Media Encoder. Understanding of animation principles, typography, and visual pacing. Ability to create custom graphics, animated text, and branded motion elements. Good to Have: Experience with YouTube, Instagram, and other social platforms. Basic knowledge of sound design or music syncing.

Inside Sales Executive – Business Development Mumbai, Maharashtra About the company Ketto is Asia's largest tech enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large-scale impact on a daily basis by taking our product to the next level. Responsibilities: Identify patients who are in need of funds as per criteria defined by the company. Review fundraising appeals submitted by people as per Ketto’s criteria and content standards Uphold Ketto’s transparency & accountability standards by reviewing customers’ information against Ketto’s security checks, working closely with the compliance team Communicate tips and offers to Ketto’s customers at strategic points during their crowdfunding journey, to help them achieve their fundraising goals Work closely with other sales teams and the customer support team to provide a seamless experience to the customers Devise ideas to improve the product experience and the efficiency of internal processes What you bring to the table: Bachelor’s degree or an equivalent diploma with 1-3 years of experience Ability to thrive in a dynamic start-up environment Strong written and verbal communication skills Empathy to understand the needs of the patient Ability to multitask and work under pressure Strategic Problem Solving - able to infer insights from data and come up with new strategies Availability to work for 6 days a week (one rotational week-off) Openness to handle queries during non-office hours, on occasion Perks and benefits: Attractive pay package on par with industry standards Flexible and meritocratic work culture Work environment aligned with diversity and inclusion parameters Individual’s professional & personal growth via learning & development programs