The Sous Chef in managing daily kitchen operations, preparing food, and supervising staff. They also contribute to Production planning and ensure high-quality food preparation and hygiene standards. Key Responsibilities: Food Preparation: Assisting with food preparation, cooking, and plating, ensuring quality and adhering to recipes. Kitchen Supervision: Supervising and coordinating kitchen staff, including cooks and other workers, ensuring tasks are completed efficiently. Quality Control: Checking the quality of raw and cooked food products to ensure standards are met. Hygiene and Safety: Ensuring compliance with food safety and sanitation regulations, maintaining a clean and organized kitchen. Staff Training: Training kitchen staff in preparation, cooking, and food handling, fostering a positive and efficient work environment. Inventory Management: Monitoring inventory levels and assisting with ordering supplies as needed. Problem Solving: Identifying and resolving issues in the kitchen, seizing control of problematic situations in the absence of senior chefs. Qualifications: Culinary training or experience, often with a minimum of 5 years in a related field. Knowledge of food preparation techniques, hygiene, and safety regulations. Strong communication, leadership, and organizational skills. Ability to work in a fast-paced, high-pressure environment.

Roles and Responsibilities Manage daily operations of kitchen, ensuring high standards of food quality, hygiene, and safety. Oversee inventory management, ordering supplies, and maintaining stock levels to minimize waste and optimize costs. Conduct regular inspections to identify areas for improvement and implement corrective actions as needed. Desired Candidate Profile 3-4 years of experience in hotel or restaurant management with a focus on kitchen operations. Strong knowledge of cleaning procedures (CIPET) and utility management systems. Excellent housekeeping management skills with attention to detail.

Respond to customer inquiries via phone and chat in a professional and timely manner. Provide accurate information about products and services and resolving issues. Maintain a positive attitude while handling customer complaints and queries. Document customer interactions and feedback accurately in the system. Collaborate with team members and other departments to ensure customer satisfaction. Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores. Stay updated on product/ process knowledge and company policies.