1104 Customer Services Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0.0 - 3.0 years

2 - 4 Lacs

kolkata, howrah, vadodara

Work from Office

International Call Center / Domestic bpo Hiring working In Shifts Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv and Call us 9002942583 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9002942583 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 13 hours ago

AI Match Score
Apply

0.0 - 3.0 years

2 - 4 Lacs

kolkata, vadodara

Work from Office

International Call Center / Domestic bpo Hiring working In Shifts Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv and Call us 9002942583 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9002942583 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 day ago

AI Match Score
Apply

0.0 - 5.0 years

3 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

International Call Center / Domestic bpo Hiring Hindi Speaking with 1 year Exp Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice WhatsApp cv 9041420279 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Hindi Speaking with 1 year Exp Rotational Shift 24*7 3 LAC CTC WhatsApp 9041420279 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 day ago

AI Match Score
Apply

0.0 - 3.0 years

4 - 7 Lacs

hyderabad, telangana, india

On-site

Video Reviewing process Good communication skills (written and verbal). Confidence, good team player, and a quick learner. High on Observation and Analytical Skills. Ability to concentrate, review videos without distraction to resolution. Maintain regular and reliable attendance, flexible with the working schedule. Ability to analyze information and evaluate results to choose the best solution and solve problems Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly Conduct quality monitoringAssociate/Analyst - Review Operations

Posted 1 day ago

AI Match Score
Apply

3.0 - 5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Understand and address the consumer queries effectively and actively on social media platforms. Identify the need to assign the case to social out calling team or CR team basis the sensitivity of the case. Establish the facts and gather details about the specific case by using the available tools, data and coordinating with different departments. Pacify the customers/social audience by giving proper resolution in line with policies and empowerment. Actively draft and publish communication for pro-active social care for customers. Flag off and report perceived threat on social media to the larger social group and stay prepared with media statement. Coordinate with different departments like L...

Posted 2 days ago

AI Match Score
Apply

0.0 - 1.0 years

2 - 2 Lacs

bengaluru

Work from Office

Job Role: As a Semi-Voice Customer Care Executive or Senior Customer Care Executive, you will interact with customers primarily via phone, for either inbound or outbound process, through email/chat and phone Your role will involve providing outstanding customer support by resolving queries, providing product/service information, and ensuring a positive customer experience Senior Customer Care Executives will additionally handle complex customer issues, mentor juniors, and assist in process improvement initiatives Key Responsibilities: 01) Customer Interaction: Assist customers via chat/email and also calls professionally, responding to customer inquiries promptly and accurately. 02) Issue Re...

Posted 2 days ago

AI Match Score
Apply

1.0 - 5.0 years

3 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

International Call Center / Domestic bpo Hiring Hindi Speaking with 1 year Exp Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice WhatsApp cv 9041420279 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Hindi Speaking with 1 year Exp Rotational Shift 24*7 3 LAC CTC WhatsApp 9041420279 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 2 days ago

AI Match Score
Apply

2.0 - 6.0 years

0 Lacs

delhi

On-site

Role Overview: You will be responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. You will identify anomalies as they arise and use judgement based on rules and procedures to resolve. For complex issues, you may escalate to senior team members. Key Responsibilities: - Clearance & Brokerage Operations - Brokerage Admin Services - Clearance Customer Service - Cage Handling - Export Controls - Customer Services - Clearance Regulatory - Clearance Admin Inbound/ Outbound - Clearance Admin - Customer Service Qualifications Required: - Accuracy & Attention to Detail - Microsoft Of...

Posted 3 days ago

AI Match Score
Apply

20.0 - 25.0 years

30 - 45 Lacs

greater noida

Work from Office

Ensure that the order acceptance, work order and their amendments are attended and forwarded in time Ensure that the customers queries are attended and replied in time. Ensure that the offers are in line with the technical, commercial and special requirement of the customer. Ensure that the offers are submitted to reach the customer in time. Ensure that any amendments to the standards / drawings / customers standards are brought under document control and distributed to the concerned departments. Ensure that commitments with respect to delivery are always maintained.

Posted 6 days ago

AI Match Score
Apply

0.0 - 3.0 years

2 - 4 Lacs

bhubaneswar, kolkata, vadodara

Work from Office

International Call Center / Domestic bpo Hiring working In Shifts Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv and Call us 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 6 days ago

AI Match Score
Apply

1.0 - 5.0 years

3 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

International Call Center / Domestic bpo Hiring Hindi Speaking with 1 year Exp Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv 9041420279 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Hindi Speaking with 1 year Exp Rotational Shift 24*7 3 LAC CTC WhatsApp 9041420279 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 6 days ago

AI Match Score
Apply

0.0 - 1.0 years

1 - 3 Lacs

pune

Work from Office

UK Voice - Inbound Sales, Retention, Collections Location: Work From Home (WFH) Note: First 3 months of training will be conducted at the Pune office (WFO - Training) Roles & Responsibilities: - Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales. - Retention: Manage customer accounts, resolve issues, and retain customers. - Collections: Communicate with customers to collect payments and address concerns. Eligibility Criteria: - Qualification: Graduate or Undergraduate. - Experience: Minimum 6 months of international experience in a BPO. - Communication: Excellent verbal and written communication skills in English. - Availability: Immediate joining. Key De...

Posted 6 days ago

AI Match Score
Apply

1.0 - 5.0 years

0 Lacs

kerala

On-site

As a customer service representative, you will be responsible for providing top-notch service to our clients. Your ability to build effective teamwork within the company will be crucial to our success. Key Responsibilities: - Providing excellent customer service to ensure client satisfaction - Building and maintaining strong teamwork within the organization - Handling customer inquiries and resolving issues in a timely manner Qualifications Required: - Age below 30 years - Sales trainee: Freshers aged 18-25 can apply - Sales executive: Minimum 1 year experience required, aged 18-28 This is a full-time position with benefits including health insurance. The work location is in person.,

Posted 6 days ago

AI Match Score
Apply

3.0 - 10.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will be responsible for sales of Pre-Engineered Steel Buildings in Pan India and should have past experience in the PEB industry. Your role will involve meeting with Architects/Consultants and Clients while maintaining technical proficiency. It is essential that you have a strong network within the industry to explore new markets and business opportunities from existing customers all over India. Moreover, you will be required to develop and increase the customer base, follow up with customers for their upcoming projects, and handle sales of products and services to prospective customers as per defined targets. Key Responsibilities: - Track market and competitor trends to stay updated on ...

Posted 6 days ago

AI Match Score
Apply

0.0 - 1.0 years

1 - 3 Lacs

pune

Work from Office

UK Voice - Inbound Sales, Retention, Collections Location: Work From Home (WFH) Note: First 3 months of training will be conducted at the Pune office (WFO - Training) Roles & Responsibilities: - Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales. - Retention: Manage customer accounts, resolve issues, and retain customers. - Collections: Communicate with customers to collect payments and address concerns. Eligibility Criteria: - Qualification: Graduate or Undergraduate. - Experience: Minimum 6 months of international experience in a BPO. - Communication: Excellent verbal and written communication skills in English. - Availability: Immediate joining. Key De...

Posted 1 week ago

AI Match Score
Apply

0.0 - 3.0 years

2 - 4 Lacs

bhubaneswar, kolkata, vadodara

Work from Office

International Call Center / Domestic bpo Hiring working In Shifts Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv and Call us 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 week ago

AI Match Score
Apply

1.0 - 5.0 years

3 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

International Call Center / Domestic bpo Hiring Hindi Speaking with 1 year Exp Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Hindi Speaking with 1 year Exp Rotational Shift 24*7 3 LAC CTC WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 week ago

AI Match Score
Apply

4.0 - 9.0 years

0 - 0 Lacs

lucknow

On-site

Job Description TITLE: Customer Support AND Coordination Executive REPORTS TO: Senior Manager Post Sales Preferred Location: Lucknow Handle inbound calls related to Service & Dispatch Register complaints and service requests in CRM (Google Sheet) Prepare and maintain monthly engineer work data for review Follow up on engineer visits and installation schedules Ensure field engineers fill daily reports on Google Drive Follow up on pending CMC & spare part payments from customers Track shipment and courier status, and update customers Confirm stock availability for dispatch Coordinate CMC contract renewals and reminders Obtain material delivery acknowledgements from customers Maintain active co...

Posted 1 week ago

AI Match Score
Apply

1.0 - 5.0 years

3 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

International Call Center / Domestic bpo Hiring Hindi Speaking with 1 year Exp Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Hindi Speaking with 1 year Exp Rotational Shift 24*7 3 LAC CTC WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 week ago

AI Match Score
Apply

0.0 - 3.0 years

2 - 3 Lacs

bhubaneswar, kolkata, vadodara

Work from Office

International Call Center / Domestic bpo Hiring working In Shifts Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv and Call us 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 week ago

AI Match Score
Apply

1.0 - 2.0 years

1 - 2 Lacs

nellore

Work from Office

Role & responsibilities customer handling customer service stock and rack handling data entry shift working Preferred candidate profile should have computer skills in xl and billing in rerail super markets and malls Perks and benefits depends on experience Contact Information: 8886660538 Asifa - 7997733000 Please atteend for interview at RAIN MAILL, TODAYS BASKET , RAIN SQUARE, DARGAMITTA, NELLORE WITH RESUME AND certificates

Posted 1 week ago

AI Match Score
Apply

0.0 - 3.0 years

3 - 4 Lacs

kolkata, chandigarh, vadodara

Work from Office

International Call Center / Domestic bpo Hiring for Kolkata working In Shifts 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv 9002942583 9988658591 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Services Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9002942583 9988658591 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 week ago

AI Match Score
Apply

0.0 - 3.0 years

2 - 3 Lacs

bhubaneswar, kolkata, vadodara

Work from Office

International Call Center / Domestic bpo Hiring working In Shifts Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv and Call us 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Fresher / Experience Both English Must Rotational Shift 24*7 3 LAC CTC WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 week ago

AI Match Score
Apply

1.0 - 5.0 years

3 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

International Call Center / Domestic bpo Hiring Hindi Speaking with 1 year Exp Good eng Speaking 15K to 30K Fresher / Exp Both Can Apply Voice Process WhatsApp cv 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care Executives Hindi Speaking with 1 year Exp Rotational Shift 24*7 3 LAC CTC WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 1 week ago

AI Match Score
Apply

3.0 - 8.0 years

4 - 8 Lacs

bengaluru, karnataka, india

On-site

Black And White Business Solutions is seeking a highly skilled Senior Associate specializing in Property and Casualty Insurance/Claims . The ideal candidate will possess strong problem-solving and organizational skills, coupled with an exceptional commitment to customer service. This role is crucial for operating a variety of client systems, performing complex tasks, and proactively finding solutions to meet client needs in a dynamic environment. Must-Have Skills Problem-solving skills : Possessing an investigative, analytical, and detail-oriented nature to identify and resolve complex issues efficiently. Organizational skills : Ability to multi-task effectively , establish priorities, compl...

Posted 1 week ago

AI Match Score
Apply

Exploring Customer Services Jobs in India

The customer services job market in India is thriving with numerous opportunities for job seekers. With the rise of various industries and the growing emphasis on customer experience, customer services roles have become essential for businesses to maintain positive customer relationships and drive growth.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

Average Salary Range

The salary range for customer services professionals in India can vary based on experience and location. Entry-level positions may start around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the customer services field, a typical career path may progress from Customer Service Executive to Team Leader, then to Customer Service Manager, and finally to Customer Service Director. Continuous learning, skill development, and experience are key factors in advancing in this career.

Related Skills

In addition to customer service skills, professionals in this field may benefit from having skills such as communication, problem-solving, empathy, conflict resolution, and time management.

Interview Questions

  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (basic)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (medium)
  • What strategies do you use to upsell products or services to customers? (advanced)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • Describe a scenario where you successfully resolved a customer complaint. (medium)
  • How do you ensure customer satisfaction in every interaction? (basic)
  • Have you ever dealt with a difficult team member? How did you handle it? (medium)
  • What CRM software have you used in the past, and how comfortable are you with learning new systems? (basic)
  • How do you handle confidential information provided by customers? (medium)
  • Can you explain the importance of active listening in customer service? (basic)
  • How do you stay updated on product knowledge and company policies? (basic)
  • Describe a time when you had to collaborate with other departments to resolve a customer issue. (medium)
  • What methods do you use to de-escalate a tense situation with a customer? (medium)
  • How do you handle a high volume of incoming customer calls or emails? (basic)
  • Have you ever implemented a process improvement in your previous role? If so, what was it and what was the outcome? (medium)
  • How do you handle a situation where a customer is not satisfied with the resolution provided? (advanced)
  • What motivates you to deliver excellent customer service consistently? (basic)
  • How do you handle repetitive tasks in customer service without getting burnt out? (medium)
  • Can you give an example of a time when you turned a dissatisfied customer into a loyal one? (advanced)
  • How do you handle cultural differences when interacting with international customers? (medium)
  • Describe a time when you had to handle multiple customer inquiries simultaneously. How did you manage it? (medium)
  • Have you ever received negative feedback from a customer? How did you address it? (medium)
  • How do you handle a situation where a customer is asking for a refund for a non-refundable product or service? (advanced)

Closing Remark

As you prepare for customer services jobs in India, remember to showcase your customer-centric skills, problem-solving abilities, and willingness to go the extra mile for customer satisfaction. With determination and preparation, you can confidently apply for roles and excel in the dynamic field of customer services. Best of luck in your job search!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies