Estate Manager

    ‘Job Advertisement: Estate Manager for Aquila Heights (352-Flat Apartment Complex)   Position: Estate Manager Location: Jalahalli, Bangalore Compensation: Commensurate with experience and qualifications   About the Role:   We are seeking an experienced Estate Manager to manage and supervise the smooth operations of a 352-flat apartment complex. Reporting directly to the Board of Management, the Estate Manager will supervise estate services including security, housekeeping and maintenance, ensuring regulatory compliance in all operations.     Key Responsibilities:   • Facility Management: Ensure proper maintenance of civil structures, electrical systems including standby generators, fire protection systems, elevators, water supply and treatment plants, waste water treatment plants and solid waste management in coordination with the Facility Management contractor and staff.   ·   Generator Maintenance: Supervise the operation and servicing of electrical systems and standby generators to ensure uninterrupted power supply.   ·   Elevator Operations & Maintenance – Being a high-rise complex, ensure periodic maintenance including proactive trouble-shooting to ensure uninterrupted 24/7 operations.   ·   Sewage Treatment Plant (STP): Oversee the STP’s efficient functioning, compliance with environmental standards, and coordination of necessary repairs and servicing.   ·   Security Supervision: Oversee security operations to ensure perimeter security, access control and adherence to safety protocols and standards.     ·   Common Area Maintenance: Manage the upkeep of swimming pools, landscaped areas, walkways, sports facilities, club house and other shared facilities.   ·   Vendor & Contractor Management & Coordination: Manage service providers and contractors for repairs and upgrades as well as new projects.   ·   Procurement: Oversee procurement of goods and services in coordination with under the overall direction of procurement subcommittee of the Board of Owner Management (BOM) and Treasurer/ Finance Officer.   ·   Regulatory Compliance: Ensure compliance with government regulations related to fire safety, electrical installations, sewage and water treatment and waste management.   ·   Government Liaison: Interface and coordination with local authorities and municipal bodies as required.   ·   Resident Relations: Address resident concerns while maintaining high level of client orientation.    ·   Record Management & Financial Oversight. Ensure maintenance of proper records and documentation covering all areas of operations including drafting Minutes of Meetings, etc.   ·   IT & Documentation: Maintain records, prepare reports, and manage communication using MS Office, email, and property management software.   Qualifications Required:   •    Education: MBA and/or Bachelor’s degree or diploma in Civil, Electrical, or Mechanical Engineering or Architecture. Extensive operational and management experience in a related area will be given due weightage.    •    Experience: Minimum of 10 years in estate or facility management of large residential complexes or integrated camps.   •    Skills: •    Strong expertise in building maintenance, fire safety, electrical systems, generators, and water/sewage treatment plants. •    Experience in project management, procurement, contract management, vendor management, budget and finance and operational planning. •    Client orientation and strong interpersonal skills to liaise with government officials and residents. •    Proficiency in the use of IT tools, including MS Office, email communication, and reporting tools. •    Proficiency in Kannada and English is required. Knowledge of Hindi is desirable.   Reporting Structure:   The Estate Manager will report directly to the Board of Owner Management (BOM).