Estate Manager

Property Operations & Maintenance:

• Oversee all aspects of property maintenance, including civil works, plumbing, electrical systems, HVAC, and landscaping.
• Develop and implement preventative maintenance schedules for all facilities and equipment.
• Conduct regular inspections of the property to identify maintenance needs, safety hazards, and areas for improvement.
• Manage and supervise on-site maintenance staff, security personnel, and housekeeping teams.
• Coordinate with external vendors, contractors, and service providers for repairs, renovations, and specialized services, ensuring quality and timely completion.

Administrative & Financial Management:

• Manage the estate budget, track expenses, and ensure cost-effective operations.
• Oversee procurement of supplies, equipment, and services required for property maintenance.
• Maintain accurate records of all property-related documentation, including contracts, warranties, and maintenance logs.
• Prepare regular reports on property status, maintenance activities, and budget utilization for management.

Security & Safety Management:

• Implement and enforce comprehensive security protocols and procedures to ensure the safety of the property and its occupants.
• Oversee security personnel, CCTV surveillance, access control systems, and alarm systems.
• Conduct regular safety audits and ensure compliance with all relevant health, safety, and environmental regulations (e.g., fire safety, waste management).
• Develop and manage emergency response plans.

Vendor & Contractor Management:

• Identify, evaluate, and select reliable vendors and contractors for various services (e.g., cleaning, security, gardening, specialized repairs).
• Negotiate contracts, monitor performance, and ensure adherence to service agreements.
• Process invoices and manage payment schedules for vendors.

Stakeholder Relations:

• Act as the primary point of contact for [residents/tenants/employees/clients] regarding property-related issues, complaints, and requests, ensuring prompt and satisfactory resolution.
• Build positive relationships with all stakeholders to foster a harmonious environment.
• Liaise with local authorities (e.g., municipal corporations, police, fire department) as needed for regulatory compliance and property-related matters.

Team Leadership & Development:

• Recruit, train, and supervise on-site staff, fostering a professional and efficient team.
• Conduct performance reviews and provide ongoing coaching and feedback.