Job Title Program Management Lead (India) Key Responsibilities Project/Program Delivery: Guide project/program teams to ensure timely, on-budget delivery of Amadeus products. Manage project scope, milestones, and processes, ensuring alignment with deadlines and technical/commercial milestones. Planning: Initiate and plan goals for projects aligned with organizational and strategic objectives. Project Delivery and Risk Management: Oversee project delivery, ensuring quality and consistency across Airport AirOps projects. Manage risk, change, and issue resolution throughout the project lifecycle. Change Management: Manage contractual changes, escalations, and issues that impact cost, delivery timelines, or scope. Stakeholder Management: Maintain customer relationships, conduct regular steering committee meetings, and nurture positive relations with senior stakeholders. Team Alignment: Unify project/program managers across the Indian subcontinent towards common goals. Ensure successful delivery of projects across various regions, including clusters outside the subcontinent if needed. Cross-Functional Coordination: Collaborate with internal teams like Global Customer Services, Account Management, Product Management, Training, and Implementation teams. Progress Reporting: Ensure timely and accurate reporting of all projects, including weekly updates and regular progress reviews. P&L Responsibility: Manage project budgets and financial planning, ensuring effective P&L management for all projects in the region. Knowledge Transfer: Lead the knowledge transfer process during the transition phase and ensure lessons learned are captured across projects in the region. Project Handover: Facilitate smooth transitions from pre-sales teams to project implementation teams. Leadership Responsibilities Portfolio Management: Oversee and manage the project and program portfolio for the Indian subcontinent, ensuring the successful project execution of Amadeus solutions. Team Leadership: Lead the P&P team as the primary point of contact for project/program execution, ensuring alignment with customer expectations and contractual commitments. Support Pre-Sales: Provide pre-sales support to the solution design and bid management team, assisting with IT solution and technology promotion to airports, airlines, and ground handling agents. Performance Review: Regularly review project performance metrics and conduct monthly, mid-year, and annual performance assessments. Customer Alignment & Revenue Customer Relationship Management: Build and maintain strong relationships with IT and Operations teams within customer organizations, including airlines and ground handling agents. Project Execution: Ensure that all projects deliver the agreed-upon functionalities and meet customer expectations. Revenue Management: Monitor and ensure timely invoicing for project milestones, bespoke developments, and change requests. Track revenue recognition and gross margins, ensuring project financial health. Internal Communication & Coordination Cross-Team Collaboration: Ensure high levels of interaction with internal teams such as the Extended Account Team, Product Management, and Global Support. Progress Updates: Share regular progress updates with key stakeholders and ensure that project delivery aligns with customer expectations. Governance: Manage project governance and ensure all project managers are aligned on their tasks and responsibilities. Escalation Management: Act as the primary point of escalation for technical and operational issues including those from Customer. About The Ideal Candidate Education: Relevant IT degree and excellent communication skills, with strong interpersonal abilities. Experience: At least 15 years of IT experience, with 5+ years in program management and 5+ years in a customer-facing leadership role. Certifications: PgPM (PMI) certification or similar program management certification. Domain Knowledge: Expertise in Airport Passenger Processing, Airport Operations, and aviation industry standards. Customer Management: Proven ability to manage customer relationships and develop business cases. Skills: Strong analytical, reporting, planning, and project execution skills. Excellent relationship-building and team management capabilities. Cultural Exposure: Experience working in a multi-country or multi-cultural environment is an advantage. Travel: Willing to travel 60% to 70% of the time Location: Bangalore or Mumbai What We Can Offer You A lead position based in India A multinational working environment within a dynamic and unique culture. The opportunity to work with one of the world’s top 10 IT companies. Location: Bangalore or Mumbai What We Can Offer You 🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose. 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions. 🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being. 💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits. 🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best. 🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment. 📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees. Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. Show more Show less

HCLTech is Hiring for Project Manager role. Interview Location: HCL Tech, ITPL Aviator Building, 8th floor, Whitefield Main Rd, Pattandur Agrahara, Whitefield, Bengaluru, Karnataka 560066 Contact Person: Yanosh /Samrin Shift-US Interview time- 10.30 AM - 4.00 PM Professional certifications: Preferred : ITIL V4 Foundations or equivalent. Mandatory : Prince2 Practitioner, PMP or equivalent Please carry: 2 Updated Resume 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic device) Experience : 5+ Years Role : Project Manager Location : Bangalore, Noida Shift : US Shift Job role summary: As project lead you are responsible for the end-to-end project management, serving as primary executive point of contact and ensuring that the customer is satisfied with the quality and timely delivery of the project. You define and manage deliverables to plan goals for financial performance and you are able to manage complex changes. The project lead engages and presents in the final stage before contract signature where needed. While leading the project you are able to coach and mentor individual project managers and larger groups to drive success. Role & responsibilities: Providing executive governance of complex Transition and/or Transformation programs from development to implementation to include oversight of multiple (global) work groups. Matrix manages all project resources to ensure successful project completion across Serves as a primary executive point of contact to customers. Ensure all processes are documented, communicated and ensure they work efficientely for the project. Oversee all Transition and Transformation planning, execution, reporting and related escalation management. Define and manage deliverables to plan client's goals for financial performance. Develop and manage deliverables to plan vs actual. When applicable, leads and/or participates in organizational initiatives. Communicates and translates functional/operational goals into team goals. Recommend solutions and manage complex changes. Departmental initiative development and leader. Ability to coach and mentor individual project managers and larger groups. Engage and present in final stage before contract signature. Project Financial Management Skills, knowledge and abilities: Communication: Strong and proactive communication skills, both verbal and written. Customer: Primary customer interface, direct interaction with the customer. Engaging presence with the customer. Organization: Strong in time management and setting priorities. Analytical: Data validation for projects and project requests, project reporting. Interpersonal: Ability to coach/mentor project managers and larger groups, result oriented, learning on the fly. Tools: MS Office knowledge (Excel, PowerPoint, Outlook), Google Suite, SharePoint, Adobe, Webex. Systems: Project management systems for project management and time management, internal client systems. Professional certifications: Preferred : ITIL V4 Foundations or equivalent. Mandatory : Prince2 Practitioner, PMP or equivalent Show more Show less

Get to know our Team We’re a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: to enable Digibank (GXS and GXBank) to deliver faster, better, and more efficiently with each and every rollout. Get to know the Role As a Lead Specialist, Technical Program Manager, you will own and drive a variety of complex, cross-functional programs, leading all aspects of assigned program delivery and strategy. Get a taste of how GXS and GXBank really works, behind the scenes, and help shape its future. Drive complex, cross-functional strategic programs from inception and strategic definition through to post-launch optimization, ensuring alignment with, and contribution to, the Bank's overarching objectives. You will develop a deep understanding of the technical landscape and architecture to proactively identify dependencies, assess upstream/downstream impacts, and contribute to discussions that ensure alignment with technical strategy for new and existing products/features. Collaborate with Product, Engineering, and Business leadership to define, prioritize, and maintain dynamic program roadmaps, ensuring resource allocation and dependencies are strategically managed and optimized across multiple teams. Champion, define, and refine program management methodologies and collaboration frameworks across the banks. Continuously identify, lead, and implement major process improvements in a data-driven manner to enhance delivery predictability, quality, and efficiency, empowering teams towards self-sufficiency and establishing best practices. Provide expert Agile/Lean coaching and mentorship to engineering teams and other TPMs, fostering a culture of continuous improvement, innovation, and ownership. Guide the organization in adopting and optimizing efficient delivery practices. Embrace GXS culture and principles and promote an environment that embodies the Principles and Values, acting as a role model for others. What You'll Do: Strategic Program Leadership: Drive high-impact, complex technical programs through the full lifecycle – from navigating ambiguous problem definitions and setting strategic direction, through requirements gathering, strategic planning, execution, to launch, and post-launch analysis and iteration. Roadmapping & Alignment: Partner with senior leadership in Product and Engineering to translate company objectives into actionable program strategies and technical roadmaps. Proactively own and resolve complex dependencies, forecast resource needs, and drive cross-functional and cross-organizational alignment. Risk Management & Mitigation: Proactively identify, assess, track, and mitigate significant program risks and issues, often with broad impact. Ensure timely and effective escalation and communication to executive stakeholders, driving towards strategic resolution. Stakeholder Management & Communication: Serve as the central point of communication and leadership for your programs. Effectively communicate program strategy, status, risks, and changes to diverse audiences, from engineering teams to executive leadership, influencing decision-making at all levels. Process Excellence & Enablement: Champion, evolve, and establish lean-agile best practices and program management frameworks within GRXST and contribute to GXS standards. Coach and mentor teams and other TPMs on advanced and efficient delivery processes, fostering self-sufficiency and driving continuous improvement across the organization. Organizational Impact: Identify and lead strategic initiatives to improve organizational effectiveness, including areas like release management, incident response, knowledge sharing, technical debt management, and the establishment of new operational mechanisms. Data-Driven Insights & Strategy: Define and track key program metrics (KPIs) and OKRs to provide visibility into progress, identify systemic bottlenecks, and inform data-driven decisions for strategic planning and continuous improvement. The Must-Haves: 5-8+ years (ideally 6-10+) of hands-on Technical Program Management experience, leading large, complex, cross-functional software development programs in a dynamic, fast-paced environment. Proven track record in strategic program delivery with a strong technical background (e.g., software engineering, systems architecture, technical leadership). Exceptional organizational, strategic thinking, problem-solving, and interpersonal skills. Deep understanding and expert practical application of various Agile (Scrum, Kanban, etc.) and Lean methodologies, with a proven ability to coach entire teams and organizations, and to design and tailor processes for complex environments. A proactive, 'can-do' attitude and a willingness to drive significant impact beyond a defined job description are essential. Exceptional verbal and written communication skills, with the ability to articulate complex technical and strategic issues to both technical and non-technical audiences, and to confidently and persuasively communicate with all levels of the organization, including executive leadership. Proven ability to ship complex, high-impact products and programs. Demonstrated ability to thrive in highly ambiguous and dynamic environments, leading and navigating multiple complex programs simultaneously with a high degree of autonomy, strategic foresight, and sound judgment. Significant experience in the end-to-end product delivery lifecycle, from strategic conception and definition to launch, iteration, and scaling, is essential. Strong and demonstrable technical acumen, with the ability to deeply understand complex system architectures, and engage credibly with senior engineers is highly desirable. Show more Show less

About Aakriti Group With over 18 years of trusted presence , Aakriti Housing is a name synonymous with quality, commitment, and innovation in Hyderabad’s real estate market. Having delivered more than 2 million sq. ft. and with another 2 million under development , we are actively building the future of premium residential , commercial , and mixed-use communities . InDesign Studio , our dedicated interior design arm, is an expression of personalized, modern design that adds soul to every space. Together, these two verticals now seek a unified leader — a seasoned expert who can shape architecture, interiors, execution, and business growth into a cohesive, high-performing ecosystem. Position Objective We are looking for a visionary and detail-driven leader to head both Architectural and Interior Design operations . This role will lead all architectural planning and execution at Aakriti Housing, while also managing the creative and commercial functioning of InDesign Studio. You must be able to combine technical mastery, executional rigor, design quality, team empowerment , and business thinking to lead projects end-to-end — from layout planning to handover — while preparing for a larger CXO-level role across the design + build + interiors ecosystem. Key Responsibilities 🟩 Architecture & Execution – Aakriti Housing Master Planning & Layouts Lead the architectural planning of residential layouts, gated communities, high-rise buildings, and commercial complexes. Design & Detailing Guide the preparation, review, and approval of GFC drawings for civil, structural, and MEP components. Ensure design practicality, compliance, and buildability. Execution Monitoring Actively monitor project execution phases — structure, plumbing, electrical, fire, HVAC, and finishing — ensuring timelines, cost control, and quality benchmarks. Consultant Coordination Manage and guide external consultants (structural, MEP, façade, landscaping, etc.) to deliver integrated and timely solutions. Site Inspections & Quality Control Conduct site visits to audit quality, identify gaps, and close execution issues before escalation. 🟦 Interior Design – InDesign Studio Design Management Lead premium interior projects across apartments, villas, and commercial spaces. Ensure layout planning, design aesthetics, and technical detailing align with brand standards. Client Engagement Support lead conversion and handle premium clients (>₹1 Cr projects) while mentoring the team for mid-tier projects (₹15L–₹1Cr). Project Delivery Oversee design finalization, BOQs, material approvals, vendor coordination, and site execution to ensure timely, quality delivery. Profit Planning Build systems to track per-project profitability. Identify design efficiencies and reduce rework/overhead costs. 🟨 Leadership, People, and Structure Team Structuring Build a self-sustaining architecture + interior + engineering team with clear roles and no single-point dependencies. KRA/KPI Implementation Define role-wise KPIs for designers, architects, engineers, and MBAs. Monitor performance and support professional development. Senior Designer Alignment Align senior designers to company process and expectations. Offer mentorship while enforcing accountability. Work Culture Maintain discipline through clarity of work hours, expectations, escalation mechanisms, and timely decision-making. 🟧 Business & Strategy Business Planning Prepare a strategic growth plan for the InDesign vertical with revenue targets, hiring roadmap, margin optimization, and process improvements. Budget Management Contribute to budget planning for marketing, execution, hiring, and new business opportunities. Group-Level Contribution Work directly with the Chairman on larger initiatives across the Aakriti Group. Be a thought partner for future expansion across regions, verticals, and innovations. 📍 Location & Travel Expectation The role is based in Hyderabad and will require occasional travel to project sites and vendor locations within Hyderabad and surrounding regions. Candidate Profile Qualifications: B.Arch / M.Arch from a reputed institution Optional: Certifications in Project Management / Interior Design / Construction Management Experience: 15+ years in architecture, project management, and interior design 5+ years in leadership roles , managing large teams, budgets, and projects Skills: Strong in technical detailing , design sensibility , and execution workflows Proficient in AutoCAD, Revit, MS Project, SketchUp, and BOQ management Business mindset with ability to think in P&L , process , and people Clear communicator, team builder, and disciplined executor Why Join Us A rare opportunity to lead both architecture and interiors across two successful businesses Trusted and visionary leadership with high empowerment Scope to grow into a CXO role for design + build + interiors Flat structure, high accountability, and deep respect for talent and effort Contact: hr@aakritihousing.com or WhatsApp to 9133400083 Show more Show less

About This Role Wells Fargo is seeking a Associate Operations Processor In This Role, You Will Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degree holder, preferable business course Fresh Graduates and/or 0 to 2 years' experience in banking operations (Commercial Banking or CIB) Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Job Expectations: Bachelor's degree holder, preferable business course Fresh Graduates and/or 0 to 2 years experience in banking operations (Commercial Banking or CIB) Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Posting End Date: 20 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-464317 Show more Show less

Role: Senior Network Engineer - Tier 4 Work mode: Hybrid Job Summary: We are seeking a highly skilled and experienced Senior Network Engineer (Tier 4) with deep expertise in Juniper routing and switching , Fortinet firewall configuration and management , and enterprise network architecture . This role is critical in designing, implementing, and supporting complex network infrastructures for large-scale enterprise environments. Key Responsibilities: Lead the design, deployment, and optimization of enterprise network solutions using Juniper and Fortinet technologies. Serve as the highest-level escalation point for complex network issues (Tier 4 support). Architect and implement secure, scalable, and resilient network infrastructures. Configure and manage Fortinet firewalls (FortiGate, FortiManager, FortiAnalyzer). Design and maintain Juniper-based routing and switching environments (MX, EX, QFX series). Collaborate with cross-functional teams to align network strategies with business goals. Conduct network assessments, performance tuning, and capacity planning. Develop and maintain detailed network documentation, diagrams, and SOPs. Mentor junior engineers and provide technical leadership across projects. Stay current with emerging technologies and recommend improvements. Required Qualifications: Certifications: JNCIA-Junos (Juniper Networks Certified Associate) NSE 4 (Fortinet Network Security Expert Level 4) Technical Expertise: Advanced knowledge of Juniper routing and switching (OSPF, BGP, MPLS, VXLAN, EVPN). Expert-level experience with Fortinet firewall configuration, policies, VPNs, and UTM features. Strong understanding of enterprise network design principles and best practices. Proficiency in network monitoring, troubleshooting, and performance analysis tools. Familiarity with automation and scripting (Python, Ansible) is a plus. Experience: 8+ years of hands-on experience in network engineering roles. Proven track record in designing and supporting large-scale enterprise networks. Experience in high-availability and disaster recovery network planning. Preferred Skills: Additional Juniper certifications (e.g., JNCIS, JNCIP, JNCIE). Experience with SD-WAN, cloud networking (AWS, Azure), and NAC solutions. Knowledge of ITIL processes and change management. Show more Show less

About This Role Wells Fargo is seeking a Senior Operations Processor In This Role, You Will Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance Use technical expertise in the designated area and resolve escalated issues Provide feedback and present ideas for improving or implementing processes and customer support Perform complex operational and customer support initiatives within Operations functional area Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures Apply technical knowledge and expertise to perform work and action requests Provide subject matter expertise and interpretation of procedures to staff Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Posting End Date: 18 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-458397 Show more Show less

About This Role Wells Fargo is seeking a Securities Research Assocaite. The role involves working closely with the US Investment Banking team on M&A, corporate finance or capital market transactions, which include activities like preparing pitch books, sector research, opportunity analysis, peer analysis, credit analysis, IPOs and other industry-related materials. In This Role, You Will Assist on work streams that form key components of M&A buyside or Sellside deal execution and/or, corporate finance or capital market transactions in the Diversified Industrials Sector Develop in-depth understanding of selected few or all sub-sectors within Diversified Industrials including Capital Goods, Automotive, Chemicals, Metals & Mining, Transportation & Logistics, Aerospace & Defense, Forest, Paper & Pulp and Homebuilding & Building Products Assist in preparing pitchbook components including industry overviews, company profiles, management biographies, brokers' outlook, share price performance, deal case studies, evolution of industry/peers valuation multiples, possible buyer/seller opportunities, amongst others Assist in equity and debt capital raising (IPOs, follow-on offering, bond issuances etc.) and leveraged underwriting transactions Work on comparable company analysis, precedent transaction analysis, buyer or target identification, company/M&A screening and sector updates and analyses Work on financial analysis, industry benchmarking and valuation models Develop an understanding of a sector's key performance and valuation indicators and identify key industry and M&A trends and outlook impacting the sector Develop excellent working knowledge of market databases e.g., FactSet, Refinitive, Bloomberg, Dealogic, MergerMarket, etc. Interact with multiple stakeholders to achieve the desired goal Required Qualifications: 2+ years of Securities Research experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: MBA or Masters in Finance from a premier education institute 2-4 years of relevant experience Strong inclination towards building a career in Corporate Banking, Investment Banking, Corporate Finance or Capital Markets Good understanding of financial concepts and valuation techniques, fundamentals of accounting, credit metrics, capital structure, financial statement and ratio analysis, amongst others Ability to proficiently use Microsoft Office Applications - Power Point and Excel Impeccable communication and interpersonal relationship skills with the ability to interact with senior professionals and key stakeholders Strong time management skills and attention to detail ensuring high quality of deliverables Strong logical, analytical skills and a systematic problem-solving approach Results driven, accountable and ability to work on multiple projects in a fast-paced environment Posting End Date: 18 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-463860 Show more Show less

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. We are a Great Place to Work-Certified organization. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What We Offer Paid vacation/holidays/sick time On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What You Will Do The primary responsibility for this role is to lead Building Management System global projects detailed engineering as per country specific standards from India Engineering center. Independent execution of project throughout the lifecycle , handle first level escalation. Follow processes, maintain required quality standards and on time deliveries to ensure customer satisfaction. How You Will Do It Review MEP drawings and identify HVAC equipment, dampers and sensors. Review control specifications and sequence of operations. Generation of initial review sheets and RFI’s Creation of Bill of material, selection of sensors, control valves, dampers, air flow stations, controllers etc. Control devices and controller wiring, terminations, interlock wiring Preparation of I/O Summery. Preparation of BMS network architecture. Software programming of supervisory and DDC level controllers, prepare test plan, perform simulation and delivering commissioning package to field from India Engineering center. Ensure quality assurance and defect free hardware and software package delivery. Adherence with all processes and guidelines to execute project within timeline. What We Look For BE/ME (Instrumentation / Electrical/ Electronics / Electronics & Communication. Knowledge of HVAC systems like Chilled Water System, Cooling Towers, Primary & Secondary pumping systems, Hot Water System, Different types of AHUs, FCUs, VAV systems etc. Strong knowledge of BMS architecture with different types of Operator workstations, Supervisory Controllers, DDC controllers, Sensors & Actuators etc. Knowledge of different types of network protocols like BACNet, LON, Modbus, OPC, and other protocols. Must be proficient in wiring of starters, field devices, safety interlocks & panels. Experience in engineering, installing, and commissioning of HVAC & BMS systems for infrastructure projects like pharmaceuticals, airports, commercial buildings, hospitals. Must be a quick learner & should have a keen eye for problem solving. Proficient in written and verbal communication. Ability to demonstrate good leadership skills. Preferred 2 to 10 years of relevant experience in Building Automation Industry, BMS Design Engineering or Industrial Automation. Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

I Role Summary (a) Title: Manager- Banknet (b) Business/Function: Network & Communications (c) Band / Designation: Manager (d) Location: Mumbai (e) Reports to: AVP (f) Team: Network - Operations (g) Summary: 1) The candidate will be supporting the Production Network of INFINET and also steering the Projects. 2) Review Network Performance periodically and plan for corrections. 3) Escalation point for all P1 level of issues II Additional Information (a) Responsibilities: 1) Responsible for the architecture, design, implementation and support of large enterprise WAN & LAN networks. 2) Over-view of day-to-day NOC operations and ensure seamless operations. 3) Provide continual improvement in Network by having adequate checks and balances. 4) Adoption of industry best practices and develop process and procedures and guide team to adhere. 5) Need to monitor & drive teams performance. 6) Impart trainings to team on new Solutions and Technologies. 7) Strategic ideas implementation for the betterment of the services 8) Manage Projects and ensure delivery at its best within the committed timelines. 9) Work with OEMs, Network Providers and System Integrators for identifying best of breed solutions. 10) Responsible for vendor evaluations, selection and proof of concept analysis. 11) Responsible for budgeting and forecasting for all network and seucurity infrastructure services. 12) Provide assistance to team in preparation of RFP / RFQ and maintain documentation. 13) Responsible for managing large teams. III Requirements (a) Education: B.E/ B.Tech, M.Tech/MCA (Computer/IT)/B.Sc (Computers) (b) Experience: 1) 10 plus years of experience in IT with core competency in Network & Security or B.Sc (Computers) with 11 plus years of working experience on large complex enterprise Network - Mandatory 2) Experience in Routing protocols like MPLS (Traffic Engineering, L2/L3 VPN), MBGP/BGP-4, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 3) Strong experience in Software Defined Network (SDN) - Mandatory 4) Strong experience in SD-WAN. - Mandatory 5) Minimum 5 years' Experience in people Management. - Mandatory 6) Extensive experience in leading and managing complex internetworking solutions from design to implementation. - Mandatory 7) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 8) Experience with telecommunication industry best practices on network architecture, systems architecture, as well as product/service design and implementation strategies. - Mandatory 9) Experience in vendor evaluation, negotiation and Management - Mandatory 10) Well versed with new age technologies and trends to integrate with existing systems - Mandatory 11) Must have handled a team size of minimum 10 members. - Mandatory (c) Certifications: 1) CCNP - Mandatory 2) CCIE - Desirable 3) ITIL Foundation / ITIL Managing Professional (MP) / PMP - Desirable (d) Knowledge: 1) In-depth knowledge in Software Defined Networks (SDN) & SD-WAN - Mandatory 2) Expert knowledge in Networking, data communications, information security and systems Engineering. - Mandatory 3) Knowledge in Technical Bid evaluation and processing - Mandatory 4) Knowledge on Network devices of various OEMs such as; Cisco, Juniper, Alcatel..etc - Mandatory 5) Excellent interpersonal, communication and presentation skills - Mandatory 6) Knowledge in VC Managements and its protocols - Desirable 7) Knowledge on Fiber and its active components such as MUX, Transponders, LIU, OTDR..etc - Desirable 8) Knowledge on Project Management - Desirable (e) Skills and Competencies: 1) Strong understanding of Enterprise Network, system and application-level Security issues. - Mandatory 2) Routing and Switching - Mandatory 2) MPLS, SD-WAN, SDN Technology - Mandatory 3) Network Security - Firewalls, IDS/IPS, Proxy - Mandatory 4) Good understanding and skills in Network Traffic Engineering and Analysis - Mandatory 5) Superior leadership skills - Mandatory 6) Good Presentation skills - Mandatory Show more Show less

Join our Team About this opportunity: Ericsson is currently looking for an experienced Domain Support Specialist who is passionate about maintaining and enhancing our technical capabilities in Automated Operations of Services. The successful candidate will handle a range of responsibilities, including diagnosis, rapid domain support, routine resource fulfillment, on-site technical support, in addition to organizing, managing, and conducting both proactive and reactive maintenance activities. Moreover, successful execution and implementation of change request will equally be part of this role. If you are an individual eager to contribute to the delivery and testing of particular services or resources while ensuring optimal operational efficiency, this role is for you. What you will do: Act as the specialist escalation point, providing exceptional technical expertise round-the-clock (24/7) while ensuring a timely response to ticket queues. Work comprehensively to identify and implement improvements in automated recovery, and provide required support for service surveillance on-site. Secure the consistent availability and performance of all services for customers, in alignment with the Service Level Agreement (SLA). Conduct proactive analysis to detect potential failures, ensuring swift incident restoration and repair. Execute Domain Support Activities including Change Introduction impact analysis, 1st Level Preventive Maintenance Coordination and Routine Maintenance. Provide proactive Incident Management Support, facilitating quick resolution and initiating 3rd Level Functional Escalation when needed. Undertake service resource fulfilment activities, supporting basic change management efforts and post-implementation support. The skills you bring: Ericsson Operations Engine - Mode Of Operations. 5G MS Operations Readiness. RAN Fundamentals and Change Management. Problem management. Business Continuity Management. Ericsson Customer Experience Assurance (CEA) Competence. Incident management. Business Understanding. Ericsson Customer Assurance Competence. MS TOP. Knowledge sharing and learning. Customer Experience Improvement. Service Request Fulfilment (OMS). Customer Complaint Resolution. System Administration. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: Domain Support Specialist Job Stage: Job Stage 3 Primary Recruiter: Shivani Sah Hiring Manager: Priyankal Khurana Show more Show less

Job Title: HRBP Location: Pune Department: HR Job Summary: We are seeking an energetic and proactive HR Business Partner – Operations to support our business units by driving core HR processes and operational effectiveness. This role will serve as a bridge between business leaders and HR, ensuring strong alignment between people practices and business goals. The ideal candidate will have a strong operational HR background, a problem-solving mindset, and hands-on experience in handling on-ground workforce matters. Key Responsibilities Strategic HR Business Partnering Serve as a strategic advisor to business leaders on workforce planning, team structures, and organizational effectiveness. Align HR strategy with business goals and drive transformation initiatives at the location level. Identify and resolve complex employee relations issues with appropriate escalation and legal compliance. People Leadership & Team Management Lead and develop a team of HR executives or generalists (if applicable). Coach and influence people managers on leadership, employee management, and team dynamics. Employee Lifecycle & Operations Manage hire-to-retire lifecycle: onboarding, performance management, talent development, and exits. Monitor and enhance employee retention, grievance handling, and exit interviews to improve employee experience. Policy, Governance & Compliance Recommend and implement HR policies aligned with business and legal standards. Ensure adherence to labor laws, POSH, audits, and other statutory compliances. Talent & Engagement Collaborate with COEs (TA, L&D, C&B) to implement talent acquisition, learning, and compensation strategies. Lead employee engagement initiatives and pulse surveys; analyze data and implement action plans. Data, Reporting & HR Systems Use data analytics for attrition, performance, and engagement to guide decisions. Work with HR systems for workflows, reports, and dashboards. Change Management & Culture Support change management and org restructuring initiatives. Drive cultural alignment and DE&I practices across the location. Requirements: 7–9 years of HRBP experience in a matrix or multi-location setup MBA/PGDM in HR or equivalent degree from a reputed institute Experience leading HR for a business unit or location Strong exposure to business partnering, compliance, and team management Show more Show less

We're Hiring: Senior Operations Manager | Fabrico - India's Fastest Growing Laundry Franchise Location: PAN India (Lucknow) Experience: 6–10 Years Industry: Retail Operations | Franchise Management | Consumer Services Employment Type: Full-Time | Leadership Role Package: 15-25 lacs At Fabrico, we're not just redefining laundry—we're building an ecosystem of operational excellence, innovation, and standardization in one of India's most underserved but rapidly growing service sectors. As we scale across the nation with aggressive multi-city expansion plans, we are seeking a Senior Operations Manager who can take complete ownership of ground-level execution—from orchestrating new store launches to driving consistent operational performance across the entire network. This role is ideal for a high-agility operator who thrives in high-growth environments and is ready to lead large cross-functional teams, manage dynamic vendor ecosystems, and implement robust SOPs across all formats of our business. Key Responsibilities End-to-End Store Launch Execution Lead the pre-opening lifecycle of each Fabrico store: site readiness, machine procurement, vendor mobilization, resource allocation, compliance, and branding. Collaborate closely with Sales, Projects, and Franchise teams to ensure timely handover and store activation within defined SLAs. Team Leadership & Field Force Management Build, mentor, and lead a pan-regional operations team comprising field managers, store heads, and ground staff. Institute a strong culture of ownership, agility, and discipline across the operational layer. Conduct periodic reviews, audits, and skill development sessions to ensure on-ground excellence. SOP Implementation & Quality Control Institutionalize standard operating procedures for core service functions: processing, inventory, customer care, delivery, etc. Drive service consistency and customer satisfaction across every store by implementing process checks, review protocols, and escalation frameworks. Supply Chain & Vendor Governance Take charge of procurement and vendor alignment for machines, packaging, consumables, and logistics. Establish reliable vendor SLAs to minimize downtime and ensure service continuity. Strategic & Operational Reporting Monitor real-time store KPIs and generate actionable MIS reports for leadership visibility. Use data insights to influence operational tweaks and drive profitability and efficiency. Interdepartmental Coordination Be the operational nucleus connecting Sales, HR, Marketing, Finance, and Product teams. Ensure franchisee onboarding and ground implementation is aligned with Fabrico's larger brand and experience goals. Desired Profile Experience: 6-10 years of relevant experience in operations management, preferably in franchise-led models, retail, or high-footfall service industries. Educational Qualification: Graduate in Business/Operations/Engineering (MBA preferred but not mandatory for exceptional candidates). Skillset: ✅ Proven team leadership capabilities ✅ Strong project management acumen ✅ Multi-location operational oversight ✅ Excellent stakeholder and franchisee management ✅ Data-driven and highly process-oriented ✅ Willingness to travel frequently and extensively Why Join Fabrico? High-Ownership Role in a brand poised for hypergrowth Direct Impact: Your execution will define our brand's presence across cities Leadership Visibility: Work alongside core leadership to shape operations strategy Aggressive Growth Path: Incentives, performance bonuses & multi-city exposure Opportunity to Build a Scalable, Nation-Wide Operational Framework If you are strategic yet execution-driven, passionate about building teams, and ready to be part of a category-defining success stort. We want to hear from you. Show more Show less

Assistant Manager - Finance Roles and Responsibilities : Well versed with SAP and core experience from Manufacturing industry preferably automobile industry. Doing monthly GL reconciliations and uploading in online portal. Month end provisioning verification and uploading in SAP. Leading AR, managing past due and ensure timely collection from all customers. Handles audits from internal and external sources. Supervise invoicing team to ensure all tax compliances. Reconciliation of GST credit ledgers with GSTR2A. Preparation and review of quarterly billing adjustments with customers and ensuring timely issuance of debit and credit notes. Ensure timely customer recovery and building relation with customer finance for payment follow up and issue resolution Coordinate with support functions and holding internal meetings for plant issue closure. Preparation of month end reporting in predefined formats. Price walk verification for Copper forex settlement and Engineering change. Ensure compliance of all company policy and procedure with suitable escalation for any noncompliance. Frequent review of internal control in plant. Education and Qualification : Chartered Accountant SAP experience added advantage Expert Excel knowledge Good communication skills Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law. Show more Show less

Greetings from Lead Rat, Lead Rat (SaaS) is a Parental Product of Dhinva Solutions Pvt Ltd company that we are working on a CRM tool, it is a revolution in the real estate business, where real estate meets intelligence and helps you grow your business. Lead Rat helps you manage your leads and property listings along with the option of creating tasks and tracking them. It also provides features such as Lead Generation, Integration with various sources such as Magic Bricks, 99Acres, and Housing.com, and the option of matching leads and properties. Job Title: Customer Success Executive Experience: 1-3 years Job Type: Full-time Location: Pune Key Responsibilities Customer Onboarding and Engagement: Assist the Customer Success Manager in onboarding new clients, ensuring seamless adoption and integration of the product. Conduct comprehensive product training sessions to help customers maximize the value of the platform. Serve as the customers’ first point of contact, acting as their advocate and champion. Customer Support And Issue Resolution Respond promptly to customer queries, provide resolutions, and offer expert guidance. Coordinate with the backend team to report and resolve product-level bugs. Use remote support software like Anydesk or TeamViewer for troubleshooting. Handle escalations effectively through client meetings, adhering to established escalation metrics. System And Process Management Manage and maintain CRM tools to ensure accurate customer records. Create and track tickets in Azure DevOps for bug fixes and feature requests. Raise integration requests with real estate portals and social media platforms. Customer Satisfaction And Retention Monitor customer health through metrics and assessments, ensuring high-quality engagement at every stage. Collect CSAT (Customer Satisfaction) scores and feedback consistently to improve service delivery. Maintain First Response Time (FRT) standards in WhatsApp Business groups and other communication channels. Revenue Growth And Community Building Identify opportunities for growth and relay insights to the sales team. Collect referrals from existing clients to boost revenue and expand the customer base. Actively contribute to building a strong, engaged customer community. Team Collaboration And Training Train new sales team members on the product, processes, and best practices. Collaborate closely with internal teams to ensure alignment and successful customer outcomes. Requirements Strong knowledge of remote support tools like Anydesk and TeamViewer. Familiarity with ticketing tools and processes, including Azure DevOps. Excellent interpersonal and communication skills for client interaction and escalation handling. Experience in coordinating with backend teams and managing integrations with third-party platforms. Proven ability to manage customer relationships, collect feedback, and drive customer satisfaction. Skills: real estate,escalation,crm management,customer support,product training,ticketing tools,customer satisfaction,customer,remote support tools,customer onboarding,collaboration,crm,communication skills,integration,issue resolution Show more Show less

We are seeking a dynamic and experienced National Manager – RPO (Non-IT) to lead and manage our Recruitment Process Outsourcing operations. This role is pivotal in driving strategic hiring initiatives, ensuring service excellence, and delivering high-quality talent acquisition solutions for non-IT sectors such as manufacturing, BFSI, healthcare, retail, logistics, and more. Key Responsibilities: Strategic Leadership: Lead and manage end-to-end RPO operations for non-IT clients across multiple locations, ensuring alignment with client goals and SLAs. Client Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for all recruitment-related matters. Operational Excellence: Drive process improvements, standardization, and compliance across recruitment operations. Ensure timely delivery of hiring targets and quality metrics. Team Management: Lead, mentor, and develop a high-performing team of recruitment professionals, including delivery leads, recruiters, and coordinators. Analytics & Reporting: Monitor recruitment metrics, generate insights, and present regular reports to clients and internal leadership. Business Development Support: Collaborate with sales and solutions teams to support RFPs, client presentations, and onboarding of new RPO engagements. Qualifications & Experience: Bachelor’s degree in human resources, Business Administration, or related field (MBA preferred). 15+ years of experience in recruitment, with at least 5 years in RPO leadership roles focused on non-IT domains. Proven track record of managing large-scale recruitment operations across geographies. Strong understanding of recruitment technologies, ATS platforms, and sourcing strategies. Excellent communication, stakeholder management, and problem-solving skills Show more Show less

Job Overview As a member of the iCIMS General Counsel’s Office, you will have a direct impact by advising and supporting all areas of our corporate compliance practice within the organization. Our team needs a relationship builder with top-notch communication skills and a strong background in corporate compliance and ethics, anti-bribery and anti-corruption, gifts and entertainment, sanctions, and anti-money laundering. In this role, you’ll work with other members of the Privacy & Regulatory Compliance and Legal teams to support the compliance program, execute on the compliance strategy and collaborate with local and international business partners to facilitate compliance and ethics. This role works closely with our key stakeholders across the business and helps to drive process improvements and further efficiency within the department. This is a fantastic opportunity for someone to join a fast-growing, evolving technology company and help drive exciting new initiatives. If you’re a strong team player who enjoys partnering with different areas of the business to address compliance needs, this could be a perfect fit! This position will be based out of our Hyderabad, India office. About Us About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Your contribution will be: Support the development, maintenance, and effective execution of the iCIMS corporate compliance program, including anti-bribery, anti-corruption, gifts and entertainment, sanctions, and anti-money laundering. Serve as first point of contact for all compliance program escalations and related legal queries. Provide support and act as a key stakeholder of regulatory and compliance initiatives. Participate in associated audits as a primary lead, as necessary. Assist with intake, tracking, and escalation of procurement reviews. Identify, document, and track compliance related non-conformities and risks, and collaborate with colleagues and business partners to develop and monitor corrective action and mitigation plans. Assist in developing, implementing and facilitating the continuous improvement of appropriate policies, procedures, and trainings, to support iCIMS’ corporate compliance program, and ensure compliance with applicable laws and regulations. Monitor and maintain internal inventory of regulatory compliance laws and regulations. Draft and maintain internal and external regulatory compliance documentation. Participate in other strategic projects and initiatives. Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures and values. Qualifications Qualifications A minimum of 5 years of collective experience in compliance program management/administration. Previous experience working for a software or technology company is preferred. Ability to interact professionally and effectively build solid working relationships with all levels of management, multiple geographies, internal subject matter experts, legal staff, vendors, and clients. Exceptional verbal and written communication skills. A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions. Advanced MS Office Suite Skills. Ability to work effectively in a team atmosphere. Preferred Education/Certifications/Licenses Required Bachelor's Degree or equivalent experience. Show more Show less

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Base24 . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. " Job Description Purpose of the Role – Audit Role:- To Analyse & decide Risk based audit plans, guide the team on preparation & finalization of Internal Audit Execution process, monitor & review the audits , have robust follow up process, work on simplification of the sustainable solutions. Operating Network: Internal Stakeholders: MC, CEO, COO, BU Head & Teams, Global Quality Management, Manufacturing Teams (CTO / FTO Plants), Plant Quality Teams, SCM Team (Planning & inventory management, Logistics, Procurement, Strategic sourcing, External manufacturing, Capacity management), IPDO Teams, Maintenance, Capital projects management, Administration, Safety, IT teams and Assurance leaders ERM, Compliance, Country and sub-function Quality Heads. External Stakeholders : Audit Committee, Consultants Reports to : Group Lead Internal Audit Location: Banjara Hills, Hyderabad Qualifications Experience & Requirements 10+ years of experience in Pharma industry in quality function, out of which at least 5- 6 years is in leadership role managing teams. Minimum 3 years of experience in any one of the following: Quality Assurance Regulatory Compliance Experience developing and implementing audit strategies and schedules for GMP compliance is mandatory. Exposure to conducting high-level risk assessments and identifying potential areas of non-compliance within manufacturing processes, including handling of active pharmaceutical ingredients (APIs), sterile production, and packaging is preferred. Experience interpreting and applying GMP regulations from agencies such as the FDA, EMA, and WHO and ensuring alignment with company policies and procedures is desired. Thorough knowledge of SOPS, GMP, GLP, GDP, ALCOA Principles is mandatory. Qualifications: Bachelor's Degree in Life Sciences, Pharmacy, Chemistry, or a related field is mandatory. Postgraduate degree in Quality Management, Pharmaceutical Sciences, or a related field is preferred. Certifications such as Certified GMP Professional (CGP), Certified Quality Auditor (CQA), or equivalent are preferred. Roles & Responsibilities: Risk Based Annual Audit Plan To Prepare for a Risk Based Annual Audit Plan, considering following factors: Universe of all plants, locations and processes Risk assessment of each process Previous audit results in the audit area Emerging risks including top risks identified under ERM Key changes in people, systems, organization structure, strategy, Inputs from AC and management on key risks and concerns Fraud risk and proactive reviews for fraud detection To Assist in deciding coverage through process reviews, continuous monitoring and prioritization based on risk assessment and other relevant factors in order to arrive at an Audit Plan which has a comprehensive coverage and is dynamic to emerging risks Delivery & Completion of Audits as per Annual Audit Plan Ensure completion of audits as per the approved audit plan and provide guidance & supervision to the team during execution. Monitor the engagement progress (including outsourced), ensuring quality and timeliness in execution, appropriate management action plans based on the root cause analysis and severity of the issues and discussing & communicating the results to senior levels management to improve the efficiency and effectiveness of the processes and achievement of the business objectives. Post Audit Follow up To monitor the implementation of the audit recommendations and agreed action plans as per their due dates through periodic reviews with the team, ensuring proper documentation of the action taken before closure of the open items and escalation of deviations / delays through monthly MIS to senior management and quarterly reporting to Audit Committee. Management and Audit Committee Reporting Support the CAE and Group Lead in preparing presentations to the Audit committee and for Management reporting. Engage with the key stakeholders to increase the visibility of the audit function and add value to the organisation. People Management Conduct goal setting, performance appraisals and mentoring/coaching for own team members; collaborate with HR in manpower planning, recruitment activities and identifying training needs of team members. Stakeholders Management Stakeholder management involves identifying and engaging with parties who have an interest in or are affected by the audit being conducted. Effective stakeholder management requires understanding their needs, expectations, and potential influence to ensure a successful outcome. To proactively manage Stakeholders expectations, handling conflicts in a mature manner and develop communication plan that can address stakeholders’ queries. Knowledge Management To Identify training needs for the development of the team, conducting knowledge sharing sessions, participating in the seminars & conferences relating to quality and Internal Audit. To Conduct session/presentation on relevant topics within the team. Enhance employee awareness of quality function by conducting internal awareness session with audited and key stakeholders, taking up relevant certification to ensure development of self and team members to ensure continuous learning, improvement in efficiency and implementation of best practices Additional Information About the Department Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. The World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. " Benefits Offered At Dr. Reddy’s we actively help to catalyze your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions... For more details, please visit our career website at https://careers.drreddys.com/#!/ " Show more Show less

The Senior CRM Executive at Style feathers will play a key role in managing and guiding the CRM team, ensuring that all customer interactions are handled with professionalism, empathy, and efficiency. The position involves resolving escalations, mentoring team members, and enhancing the customer support process through technical insights and leadership. Key Responsibilities: Supervise CRM Executives and ensure high service quality and TAT adherence Handle escalated queries and resolve customer concerns effectively. Monitor ticket flow, assign priorities, and ensure timely closures. Train and support team members on SOPs and customer handling techniques. Collaborate with departments (Operations, Technical, QA) to resolve complex issues. Generate reports using CRM dashboards for performance reviews. Uphold a customer-first approach in all team functions. Required Skills & Competencies: Soft Skills Conflict Resolution Patience & Empathy Multitasking & Prioritization Team Mentoring Escalation Handling Communication Skills: Verbal, Written, Convincing Ability, Fluency – Most Preferable Technical Skills Advanced Excel CRM Software Knowledge (e.g., Zoho, Freshdesk) Dashboard Management Ticket Handling & Process Optimization Qualifications: Bachelor’s degree in any relevant discipline. 2–3 years of experience in customer service or CRM roles, with at least 1 year of team lead experience. Key Performance Indicators (KPIs): Customer Satisfaction (CSAT) First Response & Resolution Times Escalation Rate SLA Compliance Coaching & Feedback Implementation Company Perks Join a company that values growth, collaboration, and excellence. We offer opportunities for continuous learning and career growth in the dynamic field. Flexible schedule. Health insurance. Internet reimbursement. Leave encashment. Paid sick time and paid time off. Provident Fund. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Ability to commute/relocate: Mota Varachha, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Secondary(10th Pass) (Preferred) Experience: CRM software: 2 years (Preferred) Language: English (Preferred) Location: Mota Varachha, Surat, Gujarat (Preferred) Work Location: In person Application Deadline: 19/06/2025 Expected Start Date: 18/06/2025

To lead the customer care team in ensuring prompt and effective resolution of customer queries, complaints, and feedback. The Team Lead will drive service excellence, customer satisfaction, and loyalty by managing the day-to-day operations of the customer support function across all retail (Offline & Online) touchpoints Job Responsibilities: Lead and supervise a team of customer care executives (inbound). Ensure timely resolution of customer issues via calls, emails, social media, and in-person interactions. Monitor team performance through KPIs such as TAT, CSAT, First Contact Resolution (FCR), and escalation handling. Conduct root cause analysis using data-driven methodologies Manage customer escalations, offering solutions and maintaining brand reputation. Collaborate with internal departments (store ops, logistics, merchandising) to resolve customer pain points. Train and mentor the team on soft skills, product knowledge, and customer-handling best practices. Manage customer service improvement projects from initiation to execution, ensuring timely delivery and measurable outcomes. Analyze customer feedback and complaints to identify root causes and recommend process improvements. Prepare and present weekly/monthly reports on service metrics and team productivity. Identify opportunities for automation in recurring and manual processes. Work with cross functional team and manage stakeholders Education & Experience: Must have minimum 6 years of relevant experience Master's Degree (preferred) Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Payments . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: WebLogic Admin . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Overview: As a Control Tower Executive, you will be responsible for real-time monitoring of shipments, managing escalations, and ensuring compliance with standard operating procedures (SOPs). You will also guide junior team members during shifts and contribute to continuous process improvement. Key Responsibilities: Monitor live GPS, temperature, and halt data across all shipments. Escalate issues (e.g. temperature excursions, device failures, vehicle delays) as per defined protocols. Coordinate with Operations, Sales, and Warehouse teams for real-time updates. Maintain accurate shift logs, incident records, and handover notes. Conduct pre-trip checks for tracking and temperature devices. Review and ensure closure of PODs and delayed deliveries. Mentor junior executives on processes, tools, and escalation matrix. Requirements: 1–4 years of experience in logistics control rooms, transport coordination, or dispatch monitoring. Strong knowledge of GPS tracking systems, temperature sensors, and fleet management tools. Excellent communication, coordination, and documentation skills. Familiarity with tools like Trello, Asana, or any task management system. Show more Show less