589 Escalation Jobs - Page 23

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

SBU Delivery Excellence Head As a BU Delivery Excellence Head,  Provide guidance that will support the business in assessing, managing, and mitigating risks in delivery of IT services to our customers with no surprise escalation.  Collaborate and drive customer specific assessments / improvements along with BU teams.  Stay cutting edge to drive down costs and continually improve product / service quality via incremental innovations.  Achieve operational excellence and customer satisfaction via customer aligned strategies, process, and frameworks.  Ensure compliance to regulatory and external certifications like CMMI/ ISO/ etc. About Virtusa Teamwork, quality of life, professional and pe...

Basic Information Job Name Lead Business Continuity Mgr - India Country India State Maharashtra City Pune Date Published 08-Jan-2026 Job ID 46181 Travel You may occasionally be required to travel for business Looking for details about our benefits? Description and Requirements BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage. As the Busi...

Job Description Job Title: Recruiter L3 City: Greater Noida State/Province: Uttar Pradesh Posting Start Date: 1/7/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-cha...

Job Description Job Title: TECHNO FUNCTIONAL CONSULTANT L2 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/7/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in a...

Job Description Job Title: TRANSITION MANAGER L2 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/7/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-cha...

Job Description Job Title: Administrator L1 City: Dimapur State/Province: Nagaland Posting Start Date: 1/6/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing w...

Job Description Job Title: Administrator L1 City: Guwahati State/Province: Assam Posting Start Date: 1/6/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing wor...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Team lead for its GSF NOW Transportation team. In this role you will working closely with hubs, spokes, logistic partners and other stakeholders for smooth management of line haul operations across Amazon's GSF NOW network. The team lead will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Team lea...

Job Description Job Title: Administrator L1 City: Jaipur State/Province: Rajasthan Posting Start Date: 1/6/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing w...

Job Description Job Title: Administrator L1 City: Bhopal State/Province: Madhya Pradesh Posting Start Date: 1/2/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chang...

DESCRIPTION The Senior Manager - Business Quality Assurance (BQA) is a strategic leadership role responsible for driving comprehensive quality excellence and continuous improvement initiatives across Retail Business Services (RBS). This position leads the transformation of RBS into a benchmark organization for business excellence at Amazon through systematic mechanisms. The role encompasses Business Quality Assurance (BQA) to ensure input and output metrics correlate to program impact. The position requires deep expertise in program management, business impact analysis, and cross-functional leadership to drive excellence while protecting RBS credibility and stakeholder trust. Key job respons...

DESCRIPTION The Senior Manager - Business Quality Assurance (BQA) is a strategic leadership role responsible for driving comprehensive quality excellence and continuous improvement initiatives across Retail Business Services (RBS). This position leads the transformation of RBS into a benchmark organization for business excellence at Amazon through systematic mechanisms. The role encompasses Business Quality Assurance (BQA) to ensure input and output metrics correlate to program impact. The position requires deep expertise in program management, business impact analysis, and cross-functional leadership to drive excellence while protecting RBS credibility and stakeholder trust. Key job respons...

DESCRIPTION The Senior Manager - Business Quality Assurance (BQA) is a strategic leadership role responsible for driving comprehensive quality excellence and continuous improvement initiatives across Retail Business Services (RBS). This position leads the transformation of RBS into a benchmark organization for business excellence at Amazon through systematic mechanisms. The role encompasses Business Quality Assurance (BQA) to ensure input and output metrics correlate to program impact. The position requires deep expertise in program management, business impact analysis, and cross-functional leadership to drive excellence while protecting RBS credibility and stakeholder trust. Key job respons...

Job Description Job Title: DevOps Lead L2 City: Jaipur State/Province: Rajasthan Posting Start Date: 12/17/25 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing w...

Job Description Job Title: DevOps Lead L1 City: Jaipur State/Province: Rajasthan Posting Start Date: 12/17/25 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing w...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholde...