Roles & Responsibilities · Candidate should have fair understanding of security market products (Equity Cash, Equity Futures and Options & Currency Derivatives) and performing of BOD and EOD activities. Candidate is expected to complete the daily BOD activity before market starts and ensure client positions, margins are set up on timely basis and no client impact. · Thorough understanding of margin requirement for Cash and Derivatives segment i.e. SPAN, Peak/EOD margin, intraday margin etc. · Client set up on trading system, setting up applicable broking rules as per the client segment, updation of margin, margin withdrawal, mapping of restricted security basket to respective category of clients · Regular monitoring illiquid, banned securities from exchanges (BSE/NSE/ MCX) and maintenance of restricted basket for each category of clients present in the RMS. · Should be familiar and hands on experience of monitoring of client position on real time basis, margin call process, margin alert, position square off process · It’s expected to closely working with Broking Ops team and FO for margining process, tracking and follow up with FO for timely settlements and follow escalation matrix as per risk policy · To manage RMS of clients and company in line with allocation of funds and securities · Solve queries relating to margins, etc. · Continuous client limit monitoring · Resolve any client query regarding order, trade, holding, position. · Square -off, if any client reached in 80% & above · Square-off Intraday Position at 3:15 PM · Trade and order backup · Candidate Must Have • Min. Graduate Skills & knowledge:- · Should understand the process of BOD&EOD and limit setting as well as other RMS Processes with the ability to adapt to improving technology. · Fair understanding of regulatory circulars, compliance requirements & regulatory filings of Broking license with Exchanges/SEBI. · Knowledge and relevant experience of capital market (Equity, Derivatives, Commodity, Currency) segment. · Hands on experience to carry out Risk assessment of all the above segments and other products. · Capability to take proactive measures to mitigate risk. · Should take up ways for development and Automation of process improvement as per changing business need. · Self-motivated and logical thinking is required. · Good communication skills and ability to work in a team · Experience : Minimum 3 Years Location: Surat Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc ͏ Deliver No Performance Parameter Measure 1Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2Personal Attendance Documentation etc ͏ ͏ Mandatory Skills: TIS Service Desk . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Accountable for project scope, cost, and schedule management, and delivering the project within the defined contractual requirements and KONE objectives Proactive management of customer communication throughout the project, understanding of customer needs, objectives and promoting a trustful environment. Manages, leads and encourages the full chain project team to meet customer´s expectations. Communicates clearly, transparently and promotes active collaboration and caring of each other to reach mutual success for KONE and the customer. Sets clear targets for the project and plans accordingly. Plans and ensures sufficient project resourcing and competences. Ensure continuous risk and upsides management of the project, with specific focus on risk identification, mitigation, planning, escalation if needed and recovery actions, and on the other hand adding value by promotion of variations selling during the whole life-cycle of the project Ensure integrated project planning and management with customers and KONE full chain teams. Responsible for successful project framework implementation meaning project gates and project reviews according to project complexity with special focus on project governance (i.e. steerings) Ensures correct project’s financial planning and forecasting, cash flow management and revenue management. Responsible for actively driving Sales-to-Operations handover quality, accountable for handovers to Customer and Service as well as project closing activities Maintains safety awareness amongst employees and subcontractors leading by own example. Is aware of safety customer requirements and KONE Safety workplace requirements Planning of the Installation and tester resources together with relevant resource manager. Promoting the usage of lean practices at work. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers Show more Show less

Company Overview: PortPro is at the forefront of the drayage industry, driving change with our innovative web-based operating system. As we continue to grow, we are shaping the largest technology platform in the industry, dedicated to optimizing supply chains and making them more efficient. Joining our team offers you the chance to contribute significantly to a crucial part of the global economy - the supply chain. Our work does not only deliver solutions for ourselves but creates a positive impact on society as a whole. Job Description: Department: Customer Support Role: Technical Support Specialist or Technical Support Representative Provides exceptional customer support assistance to both internal staff and external stakeholders (Customers & 3rd Party Vendors), answering inbound chats, emails, and inquiries. Acts as a point of escalation within support to troubleshoot and diagnose steps to reproduce on more complex technical software related issues involving PortPro’s API, container tracking, myApps connections, and 3rd party integration features. Required Skills: Experience with ticketing systems and supporting US customers SaaS support experience Good business communication skills, verbal & written Capable of managing ticket queue of various complexity according to the departments SLAs Experience with interpreting & drafting technical documentation and aid in assisting to develop internal support training materials and playbooks relating to complex ticket troubleshooting processes Understanding of API design, integration, and testing Understanding of http protocol Json format handling Experience testing and debugging software errors Show more Show less

Roles & Responsibilities: Deliver world-class customer service to our customers, while responding to customer inquiries and concerns via multiple channels (calls, chat, mobile messaging) End-to-End Escalation Management: Successfully handled high-priority customer escalations related to bookings, cancellations, refunds, and host disputes, ensuring fair resolutions Enhance our customers’ experience by identifying opportunities to offer products based on our customer needs Meet and exceed quality Metrics and productivity targets. Customer Satisfaction & Retention. Real-Time Query Resolution: Assisted customers with urgent booking modifications, overbookings, host cancellations, and refunds, ensuring seamless travel experiences. Should have managed Social Media. Overseeing the brand's online reputation across various platforms, including social media, forums, and review sites. Team Management. Preferred Skills With relevant experience of 8-15 years in the travel industry Display a passion to serve by delivering outstanding service in every interaction with our Customers The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers Strong interpersonal, communication, verbal, and written skills Assertiveness to handle difficult conversations Excellent negotiation, influencing, and resourcefulness skills Critical, analytical, and forward-thinking with problem-solving skills, and strong attention to detail Confidence to work in a virtual environment Show more Show less

Position Overview Job Title: Engineer Full Stack Location: Pune, India Role Description Deutsche Bank is looking to expand its internal Technology capability to provide best in class technology solutions for the Banking industry. You will work as part of a cross-functional agile delivery team, including analysts, developers and testers. You will be majorly responsible for managing end to end test cycle and creating and maintaining automation test cases The QA & Testing Engineer will work alongside project and programme stakeholders as well as Release Management to ensure that specific streams of work are progressing to plan, cross project and programme dependencies are identified and managed appropriately, provide guidance by example and act as the first escalation point for QA & Testing across their project or programme. We will ask a lot of you, but we will offer a lot in return. You will have an opportunity to work in an environment that provides continuous growth and learning, with an emphasis excellence and mutual respect. Responsible for developing, enhancing, modifying and/or maintaining automation suite in the Enterprise Risk Technology environment. Employees work closely with business partners in defining requirements for system applications. Employees typically have in-depth knowledge of automation tools and languages. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Work as part of a delivery team, collaborating with others to understand requirements, analyse and refine stories, design solutions, implement them, test them and support them in production Use BDD techniques, collaborating closely with users, analysts, developers and testers. Make sure we are implementing the right thing. Write code and write it well. Be proud to call yourself a programmer. Use test driven development, write clean code and refactor constantly. Make sure we are building the thing right. Be ready to work on a range of technologies and components, including user interfaces, services and databases. Act as a generalizing specialist. Contribute to architectural decisions at a tribe, department level. Ensure that the software you build is reliable and easy to support in production. Be prepared to take your turn on call providing 3rd line support when it’s needed Experience/ Exposure Your skills and experience You will need: Typically requires 8-13 years of applicable and relevant experience. Deep knowledge of Java as an modern programming language(JDK1.8 and above). Practical experience of test driven development and constant refactoring in continuous integration environment. An understanding and expertise of web technologies, frameworks and tools - HTML, CSS, Javascript, Angular 7 and above, Spring Framework , CI/CD (Teamcity or Jenkins), Good to have working knowledge of Unix O.S , Commonly used commands and interactions. Any Experience or Exposure to BigData Hadoop technologies / BI tools will be an added advantage. Experience and knowledge of SQL, Oracle PL/SQL programming is desirable. Knowledge and experience of using JIRA, Bitbucket,Git, IntelliJ(IDE). Experience working in an agile team, practicing Scrum, Scaled Agile. Experience of Automated Testing using Selenium, BDD styled test case development is highly desirable to ensure the team builds the right thing and create a system of living documentation. Knowledge of relational data modelling. The ideal candidate will also have: Experience in Architecture and design approaches that support rapid, incremental and interative delivery, such as Domain Driven Design, CQRS, Event Sourcing and microservices. We are looking for great Techologists first.Useful but not essential would be knowledge gained in Financial Services environments, for example :- regulation, risk, financial reporting or accounting. Education/ Qualifications We are happy to consider candidates with a wide variety of educational backgrounds and qualifications. Qualifications in computer science, STEM subjects, other numerate disciplines, business and economics are beneficial for the role. We also look favourably upon candidates with equivalent practical experience. This could have be gained in the workplace or in other contexts, such as contributing to open source software or working on personal projects. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Job Description Repo/Bonds settlements About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Global Market Securities Settlements team ensures that Security transactions (Bonds, Equities, Complex Securities, ETF, SLAB, Repo..) and positions registered in the books under CIB ITO’s mandate, match the commitment actually taken with counterparties within a secure setup, in accordance with Group and Regulatory Policies and/or contractual agreements. Within the Securities Settlement Department, the main processes include pre & post settlement activities, clearing, and event-related accounting for securities deemed in scope. Job Title Assistant Manager Date 2025 Department COCE Trade Processing & Support – Securities settlements Location: Bengaluru Business Line / Function COCE Trade Processing & Support - Repo/Bonds settlements Reports To (Direct) NA Grade (if applicable) (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Primary Responsibilities Of The Team Includes Settlement of Repo and Bonds transactions and associated products in a timely and cost effective manner Timely resolution of nostro and depot breaks Mitigation of operational and reputational risk by escalating in a timely and efficient manner Liaising with clients, brokers / counterparties and other internal support functions for smooth settlement of trades Acting as a first level escalation contact, it is essential for this role to ensure the team deliverables are met and issues are highlighted to the appropriate groups and stakeholders in a timely manner. Responsibilities Key Responsibilities: Responsible for the settlement of Repo and Bonds transactions & associated products booked in Calypso, on a timely and cost effective basis by: Ensuring all trades are instructed, matched & settled on a timely basis Monitoring of failing trades & updating calypso with details of reason for fails Reducing fails and/or potential fails by means of pairing off or offering partial for deliveries Pre-matching trades on a daily basis Cash management related with funding trades Responsible for solving Nostro and Depot reconciliation breaks on a timely basis: By investigating and where possible, clearing all nostro breaks reported by Securities Control teams By passing entries to the Calypso systems to clean up outstanding items on a timely basis By investigating and where possible, rectifying all depot breaks on a timely basis reported by Securities Control teams By investigating and solving accounting breaks raised by Securities Control & Accounting teams Contribute to the minimisation of settlement costs & operational risk: By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Monitor and take appropriate actions in case of market risks such as buy-ins, penalties etc. By seeking to improve STP rates at our custodians thereby reducing cost By updating static data as and when necessary By reducing the number of manual instructions sent to agents therefore reducing cost, manual intervention and settlement risk according to Compliance rules If necessary, using the escalation process when operational risk is detected Contribute to the overall successful running of the settlement department: By maintaining close relationships with traders and sales and escalating problems to them promptly where required By maintaining good working relationships with domestic agents and custodians By communicating with and assisting, other operational departments where needed Ensuring direct Managers are kept informed of any potential problems & issues where appropriate and to the Client relationship management on the whole Security Post-Trade Processing area in coordination with CIB CLM OCRM e.g. meetings, investigations, surveys. Contribute to ensure all required materials such as procedures, SOP, Skill Matrix, trainers identified, are updated. Raise to the management / project teams any dysfunctionality during the course of BAU Actively contribute to UAT testing where necessary and engage in training and coaching the new joiners Core Competencies Management skill Problem solving skills Good communication skills and strong client focus Multicultural awareness Risk awareness and attention to detail Analytical and result oriented Strong organization skills and rigorous Ability to perform multiple tasks and meet established deadlines, in a fast pace work environment Experience Required Minimum of 7 years’ experience Skills Referential Behavioural Skills: Ability to deliver / Results driven Ability to collaborate / Teamwork Communication skills - oral & written Ability to share / pass on knowledge Transversal Skills Ability to understand, explain and support change Analytical Ability Ability To Develop Others & Improve Their Skills Ability to develop and adapt a process Ability to inspire others & generate people's commitment Education Level Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if Required) NA Show more Show less

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity , race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Global Market Securities Settlements team ensures that Security transactions (Bonds, Equities, Complex Securities, ETF, SLAB, Repo..) and positions registered in the books under CIB ITO’s mandate, match the commitment actually taken with counterparties within a secure setup, in accordance with Group and Regulatory Policies and/or contractual agreements. Within the Securities Settlement Department, the main processes include pre & post settlement activities, clearing, and event-related accounting for securities deemed in scope. Job Title Associate Level 1 Date 2025 Department Global Markets Operations – Securities settlements Location: Bengaluru Business Line / Function Electronic equity – Security settlements Reports To (Direct) NA Grade (if applicable) Associate Level 1 (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Primary Responsibilities Of The Team Includes Settlement of Security transactions and associated products in a timely and cost effective manner Timely investigation of nostro and depot breaks Collectively working towards mitigation of operational and reputational risk by escalating in a timely and efficient manner Liaising with clients, brokers / counterparties and other internal support functions for smooth settlement of trades Responsibilities Contribute to the overall successful running of the settlement department: By maintaining close relationships with all stake holders & escalating problems to relevant teams promptly where & when required By maintaining good working relationships with domestic agents and custodians By communicating with, and assisting, other operational departments where needed Ensuring direct Managers are kept informed of any potential problems & issues where appropriate. Direct Responsibilities Key Responsibilities Responsible for the settlement of Security transactions & associated products booked in Calypso, on a timely and cost effective basis by: Ensuring all trades are instructed, matched & settled on a timely basis Sufficient additional priority given to failing trades / Aged trades Working to reduce fails and/or potential fails by means of pairing off or partialing down deliveries Minimizing fails by means of partial deliveries where possible Pre-matching trades in a daily basis Ensure sufficient intimation is sent to Cash Management team to manage funding for trades Responsible for solving Nostro and Depot reconciliation breaks on a timely basis: By investigating and, where possible, clearing all nostro breaks in reported by Securities Control teams By passing entries to the Calypso systems to clean up outstanding items on a timely basis By investigating and, where possible, rectifying all depot breaks on a timely basis reported by Securities Control teams By investigating and solving accounting breaks raised by Securities Control & Accounting teams Escalating items that represent operational risk to the direct Manager Contributing Responsibilities Contribute to the minimisation of settlement costs & operational risk: By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Take swift actions in case of potential market risks (buyins, corporate actions, etc) Using the available escalation matrix when operational risk is detected Technical & Behavioral Competencies Ability to analyse, organize and report efficiently Adaptable to different working methods and dynamic international environment Rigorous and pro-active in order to reach excellence anytime Diligently follow the set procedures and Compliance policies Knowledge of financial markets and products, and easiness/expertise in dealing with Excel. Language skills required: Business English Skills Referential Specific Qualifications (if required) Nil Behavioural Skills: (Please select up to 4 skills) Ability to deliver / Results driven Ability to collaborate / Teamwork Communication skills - oral & written Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Choose an item. Choose an item. Education Level Bachelor Degree or equivalent Experience Level At least 2 years Show more Show less

The DevOps Engineer provides application support for the delivery, support, and maintenance of production applications for applications under LSM scope. This includes mitigating customer impact of issues, taking action to resolve issues, and determining root cause to prevent future problems. This role also helps drive initiatives for reducing incident rates and provides input to the planning and direction for setting application standards. About The Role In this opportunity as a DevOps Engineer, you will: Analyzes customer problems of high complexity, assesses scope of impact, identifies options for problem resolution and takes action to resolve issues according to defined service levels. Provides a high level of technical and subject matter expertise in one or more technologies and serves as a point of escalation for technical issues related to specialty. Innovates by suggesting technology and/or process improvements to reduce the volume of incidents and mean time to recover. Collaborates with business, third party vendors, developers, production support, and technical operations groups to determine appropriate software/hardware needed and to resolve any issues impacting the application processes. Mitigates customer impact of issues and defines, reviews, and executes workarounds. Conducts root cause analysis and correlation of other system and/or application problems of high complexity. Carries out unit testing and implements application changes developed or modified, ensuring application behavior meets the needs of the client and business. Communicates status of outstanding issues to customers and ensures ticketing system is always up-to-date with the most recent actions and status. Proactively monitors production environments and/or applications and conducts health assessments to identify areas for improvement. Develops, configures, or supports tools for system monitoring and/or troubleshooting. Provides input for technical plans and solutions. Provides advice or training to users about application functionality. Provides technical guidance to less experienced team members. Manages multiple and sometimes competing priorities. Performs actions aligned with defined standards and best practices. Performs occasional work outside standard business hours as part of an on-call rotation About You : You’re a fit for the role of DevOps Engineer if you: Bachelor’s degree in computer science or related technical field. 2+ years of experience as a Cloud Engineer/SRE or similar role 2+ year of hands-on experience on Azure SQL, AKS clusters, Azure DevOps, Azure CLI, ADO Pipelines. Good Knowledge on Bicep Deployments and GitHub Actions Good Knowledge on Cloud Services and able to handle the Cloud Infrastructure. 2+ year of hands-on experience on DevOps technologies like Git, CI/CD, infrastructure automation, ADO Pipeline, containerization, and orchestration. Scripting knowledge like Shell script, PowerShell, bash, yaml and groovy Tools like GitHub actions, Kubernetes, Ansible, Docker, etc. Working experience on Clusters and High Availability solution Hands-on experience in Linux/Windows infrastructure & knowledge of networking Collaborate and communicate with other team members to decompose large tasks into small testable tasks. Experience with integrating into a team employing Agile and Scrum methodologies What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead/Junior Manager to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operationalefficiency. ● Implement process improvements and best practices to enhance team productivity andcustomer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) toresolve customer issues and improve the platform. ● Stay up-to-date on industry trends and best practices in customer service. Reporting and Analysis: ● Prepare regular reports on team performance and customer experience metrics. ● Analyse data to identify trends and insights that can be used to improve customer serviceand operational efficiency. ● Use data to make informed decisions about resource allocation and process improvements. Qualifications : ● Bachelor’s degree in a related field preferred. ● Minimum of 3-4 years of experience in customer service, preferably in the flight/travelindustry. ● Proven experience in managing and leading a team. ● Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g.,Amadeus,Sabre, Galileo). ● Excellent analytical and problem-solving skills. ● Strong communication and interpersonal skills. ● Ability to work in a fast-paced environment and manage multiple priorities. ● Proficiency in using CRM software and other customer service tools. ● Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: ● Experience with Amadeus/Travelport is a must. ● Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. ● Familiarity with customer satisfaction metrics and measurement methodologies like Servicelevel Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Global - Order Manager Bangalore - Account Coordinator -CS, OM About the Role: As the Order Manager, you will play a crucial role within Client Services, responsible for processing client orders efficiently and accurately. You will be responsible for day-to-day order entry processing and operations, ensuring timely turnaround and delivery of client requests. This role will report to the Order Manager, Lead / Team Lead. Responsibilities: Responsible for complex orders from entry to completion, ensuring accuracy and timeliness throughout the process. This includes data entry, tracking due dates, assessing asset workability, and working in close collaboration with stakeholders. Conduct thorough validation of workflows to ensure processes are efficient, effective and compliant with company and client standards and requirements. Serve as a point of contact for Title or Project Leads, providing regular updates on order status and escalating any issues or concerns as needed. Own setting up and coordinating projects in our proprietary cloud-based platforms for Fulfillment & Localization services. Setting up projects on ONE / SNL and Sfera and sending out work requests to the production teams. Ensuring that files are completed on a timely manner by liaising with Production. Workability of assets and follow up with the Client on missing/erroneous assets eg: scripts, proxies. Set up POA for all atypical projects involving other teams. Ensure that production teams and external freelance resources are clearly and accurately informed of all client requirements for each project and comply with the requirements. Collaborate with Production teams, freelancers and territory affiliates regarding project status and requirements, obtaining and circulating all necessary information. Collaborate with Billing or Pre-Billing teams as necessary to ensure accuracy in the billing of completed work. Verify all services rendered are properly documented and billed according to established structure and client agreements. Responsible for data management in core internal systems (Sfera, ONE) or client systems, ensuring all relevant information is accurately recorded and maintained. Regularly audit data to identify discrepancies/errors and take corrective action as needed. Order and project execution/ ownership of subtitling, mastering, dubbing, fulfillment, audio, GFX and other workstreams as necessitated by client request. Project planning for change management and maintain clear communication on changed project plans to downstream teams. Other duties, projects as assigned. Qualifications: 2-5 years’ experience across client services/order management. Proven experience in order management & processing of project milestones in localization, content distribution &/or E2E post-production environments. Proven experience in managing orders in proprietary and 3rd party systems. Experience in managing project milestones based on workability, production capacity, and client due dates. Ability to meticulously review orders, documentation, and data throughout end-to-end order management process. High level attention to detail for ensuring quality and accuracy in orders. Strong collaborative mindset with a focus on teamwork. Experience working with cross-functional teams both locally and globally. Proven ability to build and maintain strong relationships with internal and external stakeholders. In-depth understanding of post-production processes, including marketing campaign execution. Familiarity with industry standards and best practices. Efficient in managing time and tasks effectively, with ability to prioritize competing demands while meeting deadlines. Skilled in escalation management and crisis resolution. Comfortable and skilled in working with data, with ability to effectively interpret, synthesize and integrate complex data into systems. Exceptional verbal and written communication skills. Willing to work night shifts or rotational shifts as per business requirement. Ability to multi-task and take on varied tasks and strong organizational skills. Ability to work under pressure and work towards achieving team goals. High degree of commitment to work. High performance standards. Pro-active attitude, actively problem solve, or actively employ problem-solving techniques simultaneously ability to remain calm and focused under pressure. Note: This is client interaction role and not Finance & Accounts role. Transport: free pick-up and drop facility from your residence to work and back. Meals: Breakfast, Lunch and dinner will be served in the facility. Candidate should be open for Night shift Show more Show less

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: Service Desk Engineer Experience: 2 to 4 Years Job Location: Hyderabad Shift: Rotational Shifts (24x7 Support) - Every Month Shift Rotates [7AM - 4PM /2PM - 11PM/ 10PM - 7AM] Job Description: Experience- 2 - 4 years of experience. To respond to L1 Troubleshooting issues To respond to the incidents / issues reported by Customer predominantly through Service Now, Email, Chat & Remote support. To identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group. To capture all incidents in Service Now tool and assign the tickets to relevant assignment group as per process and ensures proper documentation. Provide resolution to customers based on processes defined. Follows the incident life cycle as defined by process viz logging the incident with proper priority, categorization and documentation, performs follow up on all necessary incidents as defined in process with customer to ensure timely closure. Upgrade his technical and soft skills to achieve the quality scores with CSAT scores, resolution on call and customer service scores. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement. Performs incident notification and escalation to ensure problems/requests/incidents are communicated effectively and receiving proper management attention. Flexible to work - 24/7 support - Every Month Shift Rotates [7 AM – 4 PM /2 PM – 11 PM/ 10 PM – 7 AM] Excellent communication skills. Fundamental Technical know-how on system trouble shooting. Excellent analytical and problem-solving skills Excellent verbal and written communication skills and can communicate clearly and concisely. Strong executive presence and ability to interact with Customer Top Management Proven ability to transfer knowledge and stay aware of current trends and technical advancements. Need to be a team player. You understand that an employer brand is more than a logo, and know how to communicate the value prop of working at our company both authentically and transparently. Show more Show less

About This Role Wells Fargo is seeking a Due Diligence Coordinator. In This Role, You Will Support Due Diligence group Seek ways to improve client onboarding process, on-going periodic client reviews and quality control activities Conduct complex comprehensive research or background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate associated sanctions, financial crime, and reputational risks Receive direction from supervisor and escalate non-routine questions Interact with immediate team and Due Diligence area on wide range of information Engage with clients indirectly through relationship managers to support meeting policy and regulatory requirements Required Qualifications: 2+ years of Due Diligence experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education This position will be working with the Wells Fargo Financial Crimes Risk Management Team within the FCO. The Due Diligence Coordinator will report to a Due Diligence Associate Manager within India hub. Posting End Date 17 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-455975 Show more Show less

As a Product Quality Manager, you will support the delivery release of microcontroller products through the necessary qualification. In your new role you will: Create qualification plans, developing them according to the relevant standards (e.g. AEC-Q100) in cooperation with the stakeholders and also taking customer aspects into account, always ensuring that agreed deadlines and costs are met. Be responsible for quality reporting to our internal customers. Be the responsible quality manager and contact person for quality issues, when it comes to volume production. Work very closely with both the business unit and our production sites distributed around the world. Check compliance with defined quality standards and quality assurance guidelines, operating an active risk management. Support cross-departmental teams to solve possible escalation cases, if needed. Derive future quality targets from customer requirements and market trends. Continuously improve quality-related activities and methods. You enjoy interacting with people from different backgrounds, being thrilled to work in a cross-functional global network of experts. You are outgoing and build lasting relationships with ease. You actively listen to the wishes of your customers and consider their point of view, thoughts and ideas. Continuous improvements are worth striving for and your actions are characterized by a high sense of quality and responsibility. You are best equipped for this role if you have: Degree in Electrical Engineering, Materials Science, Physics or Chemistry. At least 3 years of professional experience in the field of semiconductors, Microcontroller within the automotive industry. Quality background would be appreciated. Good understanding of the structure and function of microcontroller products. Good understanding of quality methods (e.g. FMEA, 8D, 3x5why, APQP). Intercultural competence, as working with international, global teams and customers is an integral part of the job. Contact: Shavin.Shashidhar@infineon.com Driving decarbonization and digitalization. Together. Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software. We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity & Inclusion at Infineon. Show more Show less

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function The Global Markets Function at BNP Paribas facilitates Securities Services for Corporate and Institutional Clients. We provide Sales, Trading, Research and Strategy, FX Prime Brokerage, Local Markets coverage and Electronic Trading to a plethora of clients across the Americas, Asia Pacific and EMEA regions. We offer a global and cross-asset platform for securities financing through repo or prime services, for both listed and OTC clearing services and for execution of listed derivatives. We also provide our investors with access to commodities through various investment strategies and structured solutions. Job Title Manager Date 2025 Department Global Markets Operations - Corporate Actions Location: Mumbai/Bengaluru Business Line / Function Corporate Actions Reports To (Direct) Lead Grade (if applicable) NA (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Primary Responsibilities Of The Team Include Monitoring Corporate Actions in all reliefs and identification of eligible global positions Follow-up of events’ announcements, forecast and deadlines leading to an efficient management regarding scrubbing, notifications and bookings in our general books and recording systems Managing the election process for voluntary events by interacting with other internal support functions, compiling aggregated instruction to be sent to agents/custodians and ensure good receipt. Strict follow-up of the expected proceeds/results at payment date, and follow-up controls in regard to theoretical bookings and forecast assumptions that may leave with breaks on internal or external reconciliations. Acting as a central point of contact for corporate actions operations subject matters within BNP Paribas (across all functions) and outside (Custodians, Counterparties) Responsibilities Direct Responsibilities Scrubbing and set up of Corporate Actions in operating systems (e.g. Picasso) Monitoring of Corporate Actions in all reliefs and identification of eligible global positions (Settled/Pending trades, SLAB) Permanent follow-up of events’ announcements, forecast and deadlines leading to an efficient management regarding scrubbing, notifications and bookings in our general books and recording systems (e.g. Calypso, Power, Picasso tools) Manage the election process for voluntary events in close relations with other teams of the GM CAIT department, compile aggregated instruction to be sent to agents/custodians and ensure good receipt. Ability to manage any Corporate Actions type on the overall scope of the team. Provide a regular report to his/her hierarchy and being pro-active during all recurrent meetings (morning, weekly meetings, etc.) Contributing Responsibilities By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Monitors and take appropriate actions in case of market risks (buy ins) escalation process when operational risk is detected Contribute to the overall successful running of the settlement department: By maintaining good working relationships with domestic agents and custodians By communicating with, and assisting, other operational departments where needed Ensuring direct Managers are kept informed of any potential problems & issues where appropriate. Technical & Behavioral Competencies Capacity to analyze, organize and report efficiently Flexibility on working methods and changing international environment. Rigorous and reactive in order to face pressure and reach excellence anytime Diligently follow the set procedures and Compliance policies Knowledge of financial markets and products, and easiness/expertise in dealing with Excel Competencies Specific Qualifications (if required) Analytical Risk aware Client oriented Rigorous attention to detail Result oriented Good communication skills Team spirit Must be fluent in English Skills Referential Behavioural Skills: Ability to collaborate / Teamwork Ability to deliver / Results driven Critical thinking Active listening Transversal Skills Ability to set up relevant performance indicators Ability to understand, explain and support change Analytical Ability Ability to manage a project Ability to develop and leverage networks Education Level Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if Required) N A Show more Show less

The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. The Opportunity Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. As a core member of our Private Equity team you will be working with experienced industry professionals to deliver services for complex fund structures. Role and Responsibilities Responsible for maintaining books and records and calculations of fund’s Net Asset Values. Coordinating and Reviewing Financial Statements and associated reports including performance metrics/quarterly reporting Coordinate and review of calculations of carried interests/performance/incentive fees Coordinate and review calculation of investor allocations for capital calls and distributions Coordinate and review of partners capital account statements Coordinate of payments and other transactions Supervise production analysts, review and signing off the work performed Acting as primary contact for clients and other stakeholders Meeting client expectations by monitoring timely delivery of daily, weekly, and monthly deliverables Ensuring all escalations are addressed timely First escalation point for internal queries Show more Show less

About the Role: We are seeking an experienced Channel Lead to oversee web and banner projects, primarily on websites built in Adobe Experience Manager (AEM) and ad banners created using Adobe Animate. The ideal candidate will have a strong technical background, proven leadership skills, and hands-on experience with HTML/CSS/JS, jQuery, AEM, and leading design tools. What you will do? Lead, mentor, and manage a team of ad banner developers, ensuring high performance, motivation, and professional growth. Handle escalations related to project delivery, technical challenges, or creative disputes, providing timely resolutions and maintaining workflow continuity. Serve as the primary point of contact for clients regarding web/banner projects, managing expectations, gathering requirements, and presenting creative solutions. Oversee the end-to-end process of designing, developing, and animating static and interactive HTML5 ad banners for web and mobile platforms. Collaborate cross-functionally with designers, marketing teams, and account managers to translate campaign concepts into effective and innovative banner ads. Ensure all deliverables meet technical specifications for various ad networks and maintain high standards of quality and performance. Drive optimization efforts for fast load times, cross-browser compatibility, and responsive design across all banner projects. Implement and monitor tracking pixels, click tags, and analytics to ensure accurate campaign measurement and reporting. Stay ahead of industry trends, tools, and technologies in digital advertising and banner development, and proactively introduce new techniques and workflows to the team. Manage project timelines, resource allocation, and workflow, ensuring all campaigns are delivered on time and within scope. Provide regular feedback and training to team members, fostering a culture of continuous improvement and innovation. What You Will Do: Proven experience (7+ years) in developing and leading the creation of HTML5, CSS3, and JavaScript-based ad banners. Demonstrated experience in team handling, including performance management, conflict resolution, and mentorship. Strong escalation management skills, with the ability to resolve project, technical, or interpersonal issues efficiently. Extensive client handling experience, including requirement gathering, expectation management, and solution presentation. Advanced proficiency with design tools such as Adobe Photoshop, Illustrator, Animate, and Google Web Designer. Deep understanding of ad serving platforms (e.g., DoubleClick Studio, Sizmek) and digital advertising ecosystems. Strong attention to detail and ability to manage multiple projects under tight deadlines. Expertise in responsive design, animation principles, and optimizing creative assets for performance. Excellent communication, collaboration, and organizational skills. Ability to analyze campaign data and provide actionable insights for ongoing improvement. Required Tech Stack: HTML/CSS/JavaScript jQuery Adobe Experience Manager (AEM) – especially website management Adobe Photoshop Adobe Illustrator Adobe Animate – exposure to creating and animating ad banners Good to Have: Google Web Designer (GWD) AEM Adaptive Forms Show more Show less

Job Summary We are looking for a sharp, execution-driven Campaign Execution Executive to support influencer-led campaigns and content partnerships. The role involves coordinating with vendors, influencer partners, and internal teams to ensure campaigns run smoothly and efficiently. This is a backend execution-focused role and does not include client communication. Key Responsibilities Campaign Execution Execute end-to-end influencer and content-led campaigns based on internal briefs Track deliverables, timelines, and status for all ongoing campaigns Ensure that influencer content is received, reviewed, and delivered on schedule Vendor & Partner Coordination Liaise with influencer partners, third-party vendors, production teams, and platform partners for campaign requirements Build and maintain healthy working relationships with influencer managers, seeding partners, and other vendors Maintain a clean database of all partners with contact details, pricing history, and past performance Documentation & Internal Coordination Create internal narrative documents, briefs, campaign execution plans, and status trackers Prepare campaign proposals and decks in coordination with the strategy team Update internal teams with campaign execution status, bottlenecks, and escalation points Reporting Support Assist in collecting post-campaign data, screenshots, performance metrics, and proofs of execution Maintain records for billing, partner payouts, and post-campaign reports Key Skills & Requirements 1–3 years of experience in campaign execution, influencer operations, or partner management Excellent coordination and multitasking skills; ability to manage multiple moving parts Strong working knowledge of Excel, Google Sheets, and PowerPoint Basic understanding of influencer/content campaigns on platforms like Instagram, YouTube, X, and LinkedIn Clear communicator with strong documentation and follow-up skills Detail-oriented and highly organized; thrives in deadline-driven environments Preferred Qualifications Bachelor’s degree in Marketing, Media, Mass Communication, or a related field Prior experience in agency, influencer marketing, or content production environment Familiarity with seeding programs, barter campaigns, or paid influencer operations What We Offer Fast-paced, collaborative work environment Opportunity to work on high-visibility campaigns with top content partners Clear growth path toward campaign strategy or influencer operations management Skill-building in campaign logistics, digital marketing, and partnership development Show more Show less

We are looking for a dynamic and detail-oriented Implementation Specialist to lead and coordinate the successful deployment and ongoing management of key IT systems, including the company website, database infrastructure, IVRS, and CRM platforms. This role is pivotal in ensuring smooth project execution, vendor coordination, and system integration that support our business operations and customer experience. The ideal candidate will have hands-on experience in IT system implementation and integration, along with excellent project management and vendor coordination skills. Key Responsibilities: Project Management & Implementation: Lead end-to-end implementation projects across web, database, IVRS, and CRM systems. Define project scope, create detailed implementation plans, set milestones, and manage timelines. Coordinate with internal teams and external vendors to ensure successful project delivery within scope and budget. Monitor project progress and proactively resolve issues and bottlenecks. Vendor Coordination: Serve as the primary liaison for external vendors providing IT services and solutions. Negotiate and manage SLAs, ensuring timely service delivery and adherence to quality standards. Oversee issue escalation and resolution processes in collaboration with vendors and internal stakeholders. System Oversight: Website Management: Ensure the website is fully functional, secure, and optimized for performance and user experience. Drive implementation of updates, feature enhancements, and integrations with internal systems. Database Management: Oversee the implementation and maintenance of secure, scalable database systems. Coordinate database optimization, regular updates, and backup/disaster recovery plans. IVRS System Management: Implement and manage the company’s IVRS to ensure reliable and efficient operations. Collaborate with vendors and internal teams for upgrades and issue resolution. CRM System Implementation & Support: Oversee CRM tool implementation and customization based on departmental needs. Ensure CRM data accuracy, system performance, and seamless integration with other IT systems. Required Skills & Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience). Experience: 3–5 years of experience in IT implementation/project management roles, especially involving website, database, IVRS, or CRM systems. Technical Expertise: Familiarity with web technologies (e.g., HTML, CSS, JavaScript, CMS platforms). Strong knowledge of database platforms such as SQL, MySQL, or PostgreSQL. Hands-on experience with CRM systems and IVRS technologies. Understanding of cybersecurity protocols, system integration, and data recovery planning. Project & Soft Skills: Excellent project management and problem-solving abilities. Strong verbal and written communication skills to work with cross-functional teams and vendors. High attention to detail and a structured approach to documentation and follow-through. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Skill required: Procure to Pay - Invoice Processing Designation: Procure to Pay Operations Specialist Qualifications: BCom/CA Inter Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The selected persons should be willing to perform such projects / tasks which provides them an overview of the work in the General Accounting services area for Manufacturing business. Identified individuals should understand the client business, technology, process details and procedures. Typically, a resource would assist business units of client in performing and reviewing scheduled payments to various trade vendors related to Manufacturing purchases. This includes verification, reconciliation, accurate pricing and adherence to company policies, especially as they relate to Trade Payables. Trade Payable analysts are expected to support and educate all related departments on any required information needed to improve the flow of the accounts payable process to comply with period close schedules. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors. What are we looking for? We are looking for individuals who have the following skillset: Commerce Graduate/Chartered Accountant/ICWA/CS with 8 - 10 years of experience in Account Payables domain, preferably for Manufacturing business Candidate must possess strong written and verbal communication skills, be well organized, detail oriented, and have the ability to perform in a fast-paced changing environment Experience working with SAP, Salesforce, Service Now preferred Good understanding and experience of executing / leading process transformation actions Core Competencies Experience in Trade AP domain, preferably for Manufacturing business Proven experience of leading operations teams Detail oriented and able to handle multiple tasks or projects simultaneously. Should have sound knowledge of PTP processes like Invoice Processing, Payments, Account Payables Reconciliations, Proven experience in managing clients Strong verbal and written communication skills Proficient in driving process transformation actions Proficient at problem solving and analyzing data Roles and Responsibilities: In this role, you are required to fulfil below responsibilities: - Interaction with key stakeholders regarding invoicing and payment Reconciliation of vendor statements to invoices in Accounts Payable system Work with project teams and key internal stakeholders to continue implementation of electronic invoicing and payment process Research invoices, payments, pricing and quantity issues as requested Follow company and department policies and procedures Accurate filing to ensure compliance of routine testing and audits Support team involvement and attend routine team meetings Review and posting of correction journals (if needed) Ensuring compliance on various process requirements, policies, and regulations by enforcing adherence to standard operating procedures and defined controls. Ability to comprehend basic statistics and terms involved in the day-to-day business and using the same during process discussions. Constantly be on the lookout for ways to enhance value for your respective stakeholders/clients Analyze transactions, understand, explain variances, and proactively identify potential problems and recommend solutions. Ensure that the SLAs and Operations metrics are met Guide, support, and work with other team leaders & team members Mentor team members Prepare review reports for clients and internal management Manage governance and escalation with client stakeholders. Share feedbacks and execute performance management actions Execution of backup planning for all service delivery actions Facilitate quality checks for the work performed by the team members Participation in performance review/governance discussions with client Managing mid size teams (15-20 FTEs) BCom,CA Inter Show more Show less

About the Role Improve operational management systems, processes and best practices. Responsibilities Be aware of licensing and liaisoning requirements of the states we are operating in. Formulate strategic and operational objectives. Manage budgets and forecasts. Perform quality controls and monitor KPIs of team members. Recruit, train and supervise staff. Ensure customer satisfaction by delivering projects efficiently and on time. Scheduling and daily planning of team members. Grooming subordinates by identifying weaknesses and creating appropriate training programs. Effectively maintain relationships with all vendors. Effectively maintain relationships with all clients. Formulating and managing escalation matrix. Ensure handover of documents and proper training is given to customers on completion of project. Creating and implementing processes for smooth functioning of the department. Qualifications Location: Panjim, Goa Preferred Skills Proven work experience as Operations Manager or similar role • Knowledge of organizational effectiveness and operations management • Experience budgeting and forecasting Pay range and compensation package 10 to 15 LPA Show more Show less

About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. About the Job – : Familiar with Cloud Engineering to leverage Cloud and DevOps based technologies provided by the Platform teams. Collaborates with the Product Manager to align technical solutions with business goals and serves as the escalation point for cloud engineering issues. Support the Product technical architecture, alignment to the technology roadmap, and technical engineering standards. Job Title - Sr Technical Lead Location: Pune Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field. Key Responsibilities - This individual will assist with setting up and provisioning architecture, optimizing efforts for infrastructure, deploying best practices and excellence in automation techniques. Some great technical skillsets for this individual to possess would be the following: Azure or AWS certifications DevOps certification Scripting certification (preferably python) Previous Agile experience Experience with at least some automation tools such as ansible, puppet, Chef, Salt, and Terraform. Exp 6-9 years Show more Show less

Greetings from TCS!! We are hiring experienced professionals to join our team at Bangalore! Requirement: Warranty RIDE Supervisor Exp: 6+yrs Function: Global Supplier Quality / Warranty Recovery Position Summary: The Warranty Recovery Supervisor leads the execution and performance of the RIDE (Recovery through Issue Data & Engagement) warranty improvement program for assigned suppliers. This role oversees a team of specialists responsible for generating recovery claim packages, coordinating with global suppliers, and supporting issue resolution. The Supervisor ensures operational rigor, supplier accountability, and team development through coaching, performance tracking, and escalation management. Key Responsibilities: Team Leadership & Oversight • Lead and manage the daily operations of the Bangalore-based warranty recovery team. • Set performance goals aligned with program KPIs (e.g., recovery value, response time, share rate accuracy). • Conduct weekly team meetings to monitor progress, review claim escalations, and align on priorities. • Provide coaching and professional development support to specialists at all levels. • Review and validate high-impact or disputed claim packages before final issuance. Qualifications: • Bachelor’s degree in Engineering, Business, or Supply Chain (Master’s preferred). • 6–8 years of experience in quality, supplier development, warranty, or manufacturing operations. • 2+ years of people management or team leadership experience. • Strong knowledge of warranty recovery processes and supplier negotiation practices. • Familiarity with quality tools such as 8D, 5 Why, FMEA, and PPAP. • High proficiency with Excel, PowerPoint, and data visualization/reporting tools (e.g., Power BI). • Strong communication and stakeholder management skills across time zones and cultures. • Experience with global supplier ecosystems, preferably in the automotive or industrial sectors. Please apply with your latest resume. Show more Show less