566 Escalation Jobs - Page 18

Job Description Job Title: ADMINISTRATOR L3 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...

Job Description Job Title: ADMINISTRATOR L3 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...

Job Description Job Title: ADMINISTRATOR L1(CONTRACT) City: Jaipur State/Province: Rajasthan Posting Start Date: 1/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever...

Additional Information Job Number 26002485 Job Category Reservations Location Orange Megastructure, Magdalla Circle, Surat, Gujarat, India, 395007 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in ...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

These are senior roles requiring leadership and direction for architecture and design for integration, having to continue the journey from previous artefacts to ensure the success of the high visibility integration and Tango projects. . Additionally, a key deliverable is required by end of Q1 ’26As an experienced Solution Architect you will be able to provide technical leadership and set strategic direction in Cyber security & digital transformation in the banking and financial services sector This role requires to have a solid hands on experience in building and architecting applications in React JS Node JS Java micro services mobile and cloud This is a technical role and you will drive the...

The role requires strong expertise in architecture and application design, with hands-on experience in Java Microservices, Spring Boot, Core Java, React JS, and Node JS. Candidates should have experience across payment schemes such as BACS, FPS, CHAPS, International, and ICS to support payment platforms and compliance initiatives, along with cloud proficiency in AWS, Azure, or GCP. A solid understanding of CI/CD tools and containerization technologies like Kubernetes and Docker is essential. The position demands technical leadership, coaching best development practices, and delivering high-quality software while setting strategic direction for large-scale enterprise applications and digital ...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

. Job Description: Quality Assurance (QA) Analyst – Smart Home Community & Triage Support Role Overview The Quality Assurance (QA) Analyst will focus on ensuring the quality of technical guidance provided externally and will act as an integral feedback loop, leveraging developer community insights to proactively improve the product and triage processes. This role is key to detecting emerging issues, maintaining technical documentation accuracy, and strengthening Google's credibility within developer communities. Roles : 3 T2, 4 T3 and 3 T4 Experience : 8+ yrs, 5+ and 2+ years of experience Responsibilities I. Community Engagement and Support Continuous Monitoring: Continuously monitor commun...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the w...

Job Description Job Title: PRODUCTION AGENT L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/14/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chan...

Position Overview Job Title: Reference Data Analyst, NCT Location: Jaipur, India Role Description Operational Reference Data Services (ORDS) function comprises of Client Data, Tax & Regulatory teams (including Instrument Reference Data). Responsible for providing operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive-up data standards within the firm. The ORDS function is focused on driving compliance within operation, which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts a...

KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Requirements: Problem-solving skills Ability to handle stress well Ability to listen and pay attention to details Possess a pleasant and coupled with fluency in Hindi

Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions

ü Acquisition of Quality CASA (Current Account & Saving Account) Accounts- Qualified & Activated NTB CASA Accounts (In Nos.) ü Acquisition of Quality Higher CASA variants-Acquisition of Qualified and Activated Higher CASA variants ü Acquisition of CASA Values-CASA AMB acquired in accounts sourced during the month (In Rs) ü Revenue Acquisition- Cross sell of Life Insurance products, MF, Gold, Trade/FX, Assets products ü Maintaining good relationship with the customers ü Complete adherence to Yes Personality guidelines ü Compliant towards KYC and all operational risk ü Comply with Bank’s policies and processes ü Ensure timely escalation of issues impacting business and appropriate solutions to...

Job Description Job Title: PRODUCTION AGENT L1 City: Kolkata State/Province: West Bengal Posting Start Date: 1/12/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-cha...

Customer Service Support Advisor Job Req ID: 54188 Posting Date: 12 Jan 2026 Function: Business Services & Operations Unit: Finance & Business Services Location: DLF IT Park,Phase II, IIF/1, Kolkata, India Salary: competitive Why this job matters The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. What you’ll be doing 1. Assists in the implementation of specific Customer Service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT ...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. POSITION GOALS The Facilitie...

Job Description Job Title: ADMINISTRATOR L1 City: Kuala Lumpur State/Province: Kuala Lumpur Posting Start Date: 1/12/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description �Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results ...

Job Description Job Title: PRODUCTION SPECIALIST L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/13/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever...

Job Description Job Title: PRODUCTION AGENT L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/13/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chan...

Job Description Job Title: TECHNO FUNCTIONAL CONSULTANT L2 City: Coimbatore State/Province: Tamil Nadu Posting Start Date: 1/13/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive ...