555 Escalation Jobs - Page 16

Job Description Should have Experience of various ITAM/ITSM processes like analysis, Documentation/playbooks, escalation, incident documentation, SLAs, client meetings, report walk throughs, bridge calls, RFPs, etc. Must have experience with Process Optimization Must Have Experienced ITAM Professional adept at optimizing IT asset lifecycle Good to Managed prioritization of ServiceDesk support team for ITAM Should have ITAM Life Cycle and Handling Incidents/Escalated Tasks Must be Implemented inventory lifecycle controls including stock categorization, valuation methods, reorder thresholds Skills Required RoleITAM Optimization Industry TypeITES/BPO/KPO Functional Area Required Education B.Tec...

Experience : 6.00 + years Salary : USD 2074-2222 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Strategic Transformation Through Digital & Physical Innovation) What do you need for this opportunity? Must have skills required: CI/CD, Communication, data-driven delivery, Risk Management, Timeline Management, visual dashboards, Capacity Planning, Jira, sprint leadership, Stakeholder Communication, Velocity tracking, Agile, Github, Jenkins, Project Management Strategic Transformation...

Experience : 6.00 + years Salary : USD 2074-2222 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Strategic Transformation Through Digital & Physical Innovation) What do you need for this opportunity? Must have skills required: CI/CD, Communication, data-driven delivery, Risk Management, Timeline Management, visual dashboards, Capacity Planning, Jira, sprint leadership, Stakeholder Communication, Velocity tracking, Agile, Github, Jenkins, Project Management Strategic Transformation...

Experience : 6.00 + years Salary : USD 2074-2222 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Strategic Transformation Through Digital & Physical Innovation) What do you need for this opportunity? Must have skills required: CI/CD, Communication, data-driven delivery, Risk Management, Timeline Management, visual dashboards, Capacity Planning, Jira, sprint leadership, Stakeholder Communication, Velocity tracking, Agile, Github, Jenkins, Project Management Strategic Transformation...

Experience : 6.00 + years Salary : USD 2074-2222 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Strategic Transformation Through Digital & Physical Innovation) What do you need for this opportunity? Must have skills required: CI/CD, Communication, data-driven delivery, Risk Management, Timeline Management, visual dashboards, Capacity Planning, Jira, sprint leadership, Stakeholder Communication, Velocity tracking, Agile, Github, Jenkins, Project Management Strategic Transformation...

Experience : 6.00 + years Salary : USD 2074-2222 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Strategic Transformation Through Digital & Physical Innovation) What do you need for this opportunity? Must have skills required: CI/CD, Communication, data-driven delivery, Risk Management, Timeline Management, visual dashboards, Capacity Planning, Jira, sprint leadership, Stakeholder Communication, Velocity tracking, Agile, Github, Jenkins, Project Management Strategic Transformation...

Job Description Job Title: DEVOPS ENGINEER L2(CONTRACT) City: Coimbatore State/Province: Tamil Nadu Posting Start Date: 1/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in ...

Job Description Job Title: DEVOPS ENGINEER L4(CONTRACT) City: Coimbatore State/Province: Tamil Nadu Posting Start Date: 1/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in ...

Responsibilities & Key Deliverables Independently drive and execute tactical projects within ATPD with minimal supervision Planning management: Update and track plan vs actuals - Portfolio plan / Program plan / Project plan, Track, monitor overall deliverables / KPIs Budget management: Update and maintain overall portfolio program budget, closely work with Platform Program managers on the budget escalation, Savings and align with finance team for the monthly management approvals/meetings, Support with accurate budget inputs/synthesis for management strategic meeting, Organise and coordinate weekly meetings with Platform team & Finance team to align on new budget related topics. Track, monito...

Job Description Job Title: PRODUCTION AGENT L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chan...

Job Description Job Title: PRODUCTION SPECIALIST L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever...

DESCRIPTION Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reas...

Trainee Bill to Cash Operations Associate Job Req ID: 54819 Posting Date: 16 Jan 2026 Function: Business Services & Operations Unit: Finance & Business Services Location: DLF IT Park,Phase II, IIF/1, Kolkata, India Salary: Competitive Why this job matters The Service Delivery Advisor 1 assists in service delivery activities across multiple customer accounts, supporting customer needs to ensure the highest levels of customer satisfaction and that expectations are met and surpassed with full supervision. What you’ll be doing 1. Assists teams in standards delivery, revenue growth and the maintenance of successful relationships with assigned customers 2. Assists the team ahead of customers month...

Customer Service Support Advisor Job Req ID: 54187 Posting Date: 16 Jan 2026 Function: Customer Service Unit: Finance & Business Services Location: DLF IT Park,Phase II, IIF/1, Kolkata, India Salary: Comtetive Why this job matters The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. What you’ll be doing 1. Assists in the implementation of specific Customer Service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource...

Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : Program Project Management Good to have skills : Program Control Services Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: The Project Manager is responsible for end-to-end planning, execution, and delivery of IT projects for global clients. The role involves managing scope, timelines, cost, quality, and stakeholder exp...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

Job Description Job Title: ADMINISTRATOR L1(CONTRACT) City: Jaipur State/Province: Rajasthan Posting Start Date: 1/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

The Technical Lead Network will be a key member of the Network Risk & Compliance team, responsible for ensuring adherence to Ameriprise control frameworks, regulatory requirements, and internal governance standards for network infrastructure and services. This role involves managing compliance processes, risk assessments, and security controls specifically related to network technologies and vendor ecosystems. The position offers an opportunity to work in a dynamic environment, collaborating with global teams to strengthen network risk posture and maintain operational resilience. Key Responsibilities: Perform GRC Controls Attestations for network-related controls and ensure compliance with A...

DESCRIPTION Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reas...

Job Description Job Title: PRODUCTION SPECIALIST L2 City: Mumbai State/Province: Maharashtra Posting Start Date: 1/16/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever...

Job Description Job Title: PRODUCTION SPECIALIST L2 City: Pune State/Province: Maharashtra Posting Start Date: 1/16/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-c...

Job Description Job Title: PRODUCTION SPECIALIST L1 City: Pune State/Province: Maharashtra Posting Start Date: 1/16/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-c...

Job Description Job Title: PRODUCTION SPECIALIST L1 City: Pune State/Province: Maharashtra Posting Start Date: 1/16/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-c...

Job Description Job Title: TECHNO FUNCTIONAL CONSULTANT L1 City: Pune State/Province: Maharashtra Posting Start Date: 1/16/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an...