20315 Escalation Jobs - Page 19

About This Role Wells Fargo is seeking a Financial Controls Analyst. In This Role, You Will Consult with the line of business and enterprise functions on financial reporting or information technology governance, and controls and oversight matters Identify compliance and risk management requirements for supported area Provide oversight for testing and monitoring involving moderate to complex subject matter or control areas Communicate and provide consultation regularly with stakeholders throughout the enterprise Implement, operate, and report results of certain elements of the company's policy, governance and oversight framework Support implementation of moderate to complex projects and initiatives Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 2+ years of Finance, Accounting, Analytics, Reporting or Business and Technology Audit experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Posting End Date: 21 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-481195

About This Role Wells Fargo is seeking a Financial Controls Analyst. In This Role, You Will Consult with the line of business and enterprise functions on financial reporting or information technology governance, and controls and oversight matters Identify compliance and risk management requirements for supported area Provide oversight for testing and monitoring involving moderate to complex subject matter or control areas Communicate and provide consultation regularly with stakeholders throughout the enterprise Implement, operate, and report results of certain elements of the company's policy, governance and oversight framework Support implementation of moderate to complex projects and initiatives Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 2+ years of Finance, Accounting, Analytics, Reporting or Business and Technology Audit experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Posting End Date: 21 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-481190

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role The regional Content Management Support Senior Manager oversees a team of operational support specialists. Their main goal is to provide operational support activities to the broader regional Content Management teams (onboarding, longform servicing and ancillary servicing) with a key objective of more efficient, sustainable and successful content management activities and deliverables. This function will enable the broader regional Content Management team to engage with their key business and CoE stakeholders, fulfil their regional content requirements, and successfully hand content over to the Global Content Distribution and Creative Teams. This team will support with the implementation and monitoring of regional GCO CoE SLA’s, continuous system and process improvement initiatives, content customization readiness and reporting, triage issues for all content customization challenges in the region and support new regional business requirements and initiatives. Key Stakeholders GCO Strategy and Business Development Team Global Content Management – Pipeline planning Global Content Management teams: Onboarding Long Form Ancillary MSC Support Engagement, Collaboration & Triage MSC Product & Engineering Global Content Distribution Operations The Daily – Major Activities Create, implement and maintain regional Content Management Centre of Excellence(CoE’s) Service Level Agreements (SLA’s) with all the respective CoE’s for ancillary and long form content. Define, obtain and analyze SLA metrics for each respective CoE Identify trends, context information and root cause to support CoE collaboration in defining and implementing a more efficient operating model and associated SLA’s Where required, propose solutions and collaborate with CoE’s to implement risk mitigation plans as it relates to content readiness 15% Continuous System, Process and Operations Improvement Continuously evaluate the respective regional Content Management systems & workflows to identify efficiency and consolidation opportunities. Continuously evaluate the regional GCM operating model to identify stakeholder engagement efficiency opportunities (GCO CoE’s, Networks, Streaming and Affiliate stakeholders, including MSC product, engineering and support teams). Collaborate and drive the creation, implementation and review of regional Content Management KPIs Proactively proposing improvements to the other GCM teams and to the regional lead. Collaborate with respective stakeholders and partners to implement new key improvement initiatives. 15% Content Readiness & Reporting Support & ensure successful content handoff to the Global Content Distribution Operations and Creative Teams Monitor the status of content customization requirements - once completed and successfully released to Global Content Distribution Operations and Creative Teams. Proactively review upcoming scheduled content (or any component thereof) to ensure that it is successfully progressing through the GMSC or regional Supply Chains within required timelines. Ongoing Content Management Customisation reporting to identify key success and challenge areas that will support relevant SLA and CoE discussions. 15% Technical & Operational Ticketing Support Collaborate with MSC Support and Global Content Distribution Operations regarding ticketing resolution (content customization related tickets) Main POC for the downstream teams whenever there is an issue. Provide an answer and an estimated resolution time. Track, collaborate and ensure that all tickets are solved pre-publish to customers. The director is the main escalation point before the regional lead. 20% New Systems & Supply Chain Initiatives Collaborate with MSC and Technology teams to stay informed regarding any new supply chain developments, improvements, tools or new technology systems that may impact the GCM team. Communicate upcoming changes to GCM team and support training, onboarding and change management initiatives to ensure successful operational implementation 5% New Business Support Creation of business cases for new and additional spend / resources as required to manage changes, new launches and strategic regional requirements. Key regional Content Management POC for new efforts (content migrations, launches, system migrations, major process changes) to support the broader regional content management teams. This includes: Proactively analyze risks associated with the new upcoming processes. For example: a content migration is needed for the launch of a linear feed on LDSC playout with LWM library content. Possible risks include: content format incompatibility, manual processes that may fall back on content servicing teams and an increased likelihood of manual mistakes, its subsequent need of more HC or more budget, etc. Non-BAU task support required by the broader Content Management team. For the same example: review the content migration list and get a report with all the localization components, and the AV format. Analyze and predict if all localization components and all types of AV formats present in the list will migrate with no issue or there’s a need to report potential issues to tech and/or other GCO teams. Follow up in case issues arise. Receive requests from the other Content management teams during out of BAU situations and provide assistance. 20% Support GCM Transformation initiatives Provide cost and process analysis for efficiency initiatives across the regional GCM functions Support cost and process analysis for new WBD business initiatives as it relates to the regional GCM functions 5% People Leadership and Development Lead dedicated cross regional team to support support key objectives and KPI’s of the Content Management Support function. Work closely with business stakeholders, CoE’s, technology teams and operational partners to achieve collective business goals. Set clear stretch goals to enable team development with proactive support and training. 5% The Essentials At least 8 years of experience within the media industry At least 3 years of experience managing operational or technical teams Relevant Degree Ability to work on cross functional multi-cultural teams in a collaborative way Technical knowledge of media workflows and media formats Bilingual in English and primary [region] language The Nice to Haves Knowledge of content production and content management workflows Financial background This person must have extensive knowledge and experience of content management to anticipate potential issues. They also must demonstrate a service-oriented approach to leadership and put the needs of others first helping people develop and perform as highly as possible. They must also collaborate with fellow leaders to create an environment that encourages diversity, recognizes creativity, and rewards initiative particularly around new ideas. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Job Title Field Service Engineer Job Description Job Description: The Field Service Engineer 40 is responsible for delivering technical support and maintenance services including troubleshooting, repairs, and installations. The role documents detailed service activities, working under direct supervision and prepares for service visits to achieve first-visit resolution. The role takes an active role in addressing customer escalations and feedback and executes moderately complex service tasks in the field. The role supports business growth by identifying sales opportunities and value-added services, continuously expanding product knowledge to maintain high standards of service and technical expertise. Job Responsibilities: Delivers technical support and maintenance services to customers, performing troubleshooting, repair, and installation of products and services with moderate independence, while adhering to regulatory guidelines and company standards. Documents service activities in detail, including diagnostics, resolutions, test procedures, and case status, ensuring accuracy and completeness to maintain transparency and traceability. Works under direct supervision, following established processes, and using independent judgment to ensure compliance with operational policies and the delivery of consistent, high-quality service. Tracks and records customer interaction time, parts usage, and service outcomes in real-time with high accuracy, contributing to operational efficiency and accountability. Prepares for service visits by diagnosing issues, organizing necessary parts, and formulating clear action plans, striving for first-visit resolution to enhance customer satisfaction and service effectiveness. Assists in addressing customer escalations, complaints, and feedback, coordinating the implementation of action plans to resolve issues efficiently and maintain customer trust. Executes service tasks in the field, utilizing diagnostic tools and troubleshooting techniques, while managing more complex issues and ensuring smooth operation and reliability of products. Supports business growth by identifying potential sales opportunities or value-added services during field service visits, actively engaging with customers to enhance overall service delivery. Expands knowledge of assigned products and services continuously, seeking opportunities for improvement in service delivery to maintain high standards of customer support and technical expertise. Minimum required Education: High School Diploma, Vocational Education/ Bachelor's Degree in Engineering, Medical, Science related field or equivalent. Minimum required Experience: Minimum 2 years of experience in IT, Network Diagnosis, System Connectivity, Remote Service within Engineering, Medical, Science related environment or equivalent with Vocational Education OR no prior experience with Bachelor's Degree. Preferred Skills: Regulatory Compliance Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting Escalation Management Service Operations Technical Documentation Customer Service KPI Monitoring and Reporting Product Installation Product Repair & Maintenance How We Work Together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

About Lowe’s Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About Lowe’s India Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India About The Team The Accounting Department is responsible for ensuring accurate financial management across various functions, including Customer Payments Accounting, Cost and Margin Analysis, Vendor Set-Up and Maintenance, Expenses Payables, Invoice Processing and Capital Assets, and Inventory Accounting. This role involves maintaining and reconciling the General Ledger, ensuring the reporting of accurate balances of P&L and Balance Sheet, processing invoices, and supporting comprehensive Reporting and Analytics to guide business decisions. The department also plays a key role in transforming IT tools and systems to streamline accounting processes, improve data accuracy, and enhance overall efficiency, contributing to the company’s financial integrity and operational success. Job Summary We are seeking a detail-oriented and experienced Senior Associate - Accounting to join our accounting team. The candidate will be responsible for managing financial processes related to accounting operations, ensuring compliance with accounting standards, and providing accurate financial reporting. This role requires strong technical accounting skills, analytical thinking, and the ability to work in a dynamic environment. This position is ideal for candidates having good knowledge on application of accounting principles in day to day business. Roles & Responsibilities Core Responsibilities: (Accounting Department) Daily Activities Perform daily, weekly, and monthly reconciliations for sales, inventory, and cash accounts. Ensure accurate and timely processing of financial data from locations and e-commerce platforms. Process invoices ensuring timely payment to Vendors. Validate and correct the discreapencies in Inventory Identify and resolve discrepancies between system data and actual transactions Month-End Close: Support the month-end close process by preparing journal entries, account reconciliations, and balance sheet reviews. Ensure accuracy and compliance with GAAP and company policies. Process Improvement: Identify opportunities for process improvements within the accounting function and help implement new processes or systems that enhance efficiency and accuracy. Compliance & Audit Support: Ensure adherence to internal controls, company policies, and relevant accounting standards. Assist with external and internal audits by preparing requested documentation and responding to audit queries. Team Collaboration: Work closely with other members of the accounting and finance teams, as well as cross-functional departments such as retail operations, IT, and supply chain. Provide guidance and training to junior associates within the team. Transportation Accounting Responsibilities Ensure timely resolution of all assigned unpaid invoices, disputes, and returns. Complete processing of all assigned invoices with a commitment to established accuracy and productivity standards. Regularly prioritize aging and urgent requests to maintain effective workflow. Adhere to desktop procedures and control protocols during invoice processing. Conduct root cause analyses of errors and implement corrective measures to mitigate future occurrences. Collaborate effectively to manage ad hoc requests and provide necessary support. Maintain open and effective communication channels among various stakeholders to foster an efficient work culture. Follow the escalation matrix, keeping Specialists and Senior Specialists informed of all process changes and escalations. Collaborate with Specialists and Senior Specialists to understand challenges and concerns, proactively identifying and addressing process gaps with relevant stakeholders. Facilitate training for new joiners and assist existing team members to bridge knowledge gaps and enhance overall team performance. Years Of Experience Minimum of 3-6years of experience in accounting, with at least 2 years in retail accounting or a similar role (Preferable). Experience in application of accounting principles in day to day business, Exposure to accountings standards (IFRS/ GAAP/AS etc). Proficiency in accounting software (e.g., Open Text, People Soft/Oracle, Mainframe, POS Systems) and MS Excel (pivot tables, v-lookups, formulas etc.). Experience with ERP systems and financial reporting tools. Retail industry experience preferred but not required. Education Qualification & Certifications (optional) Required Minimum Qualifications Bachelor’s degree in accounting, Finance, or a related field OR Master’s degree in Accounting, finance or a related field Skill Set Required Primary Skills (must have) Attention to Detail: Ability to process high volumes of data with accuracy. Analytical Skills: Strong problem-solving skills and the ability to analyze financial data. Communication Skills: Excellent written and verbal communication skills, with the ability to present financial information clearly. Teamwork: Collaborative mindset and willingness to assist and mentor junior team members. Team player with good communication and interpersonal skills Time Management: Strong organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Secondary Skills (desired) Ability to work under pressure in a fast-paced dynamic environment. Willingness to learn and take on new responsibilities Keen eye towards working on process improvements and automations. Good Presentation skills to be able to talk confidently with Business partners. Knowledge on working on advanced excel and Visualiszation skills such as Power BI/Tableau/ Microstrategy etc., will be an added advantage. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head on devising the sales plan for the branch/s and devise the approach for achieving the set targets. Develop and implement plans to achieve business targets and promote multiple products through multiple sales channels that include Direct to customer and Direct Selling Agencies. Track industry developments and scan market on competitive offerings on periodic basis. Foster a culture of high performance, accountability, customer-centricity, governance within the team in assigned branch/s. Work closely with operations, credit, collections teams to achieve branch’s profitability. Prepare and report product-wise MIS reports on disbursement, profitability, team’s productivity, collections, NPA, etc. to circle head on daily/weekly basis, as need be. Team and Internal Stakeholder Management Lead and develop a team of 6-8 Sales Managers and offer knowledge over product, sales techniques, customer engagement efforts & leveraging multiple sales channels and customer base. Offer support to create a sustainable funnel for sourcing & generating quality customer leads and more quality sales channels. Guide team to liaise with Operations, risk and sales governance team Offer support with adequate knowledge upon scanning customer files from various risk factors in order to maintain portfolio quality. Conduct daily productivity meet with the Sales Managers, Channel partners to update on product policy, provide feedback, and address challenges. Build and maintain healthy relationships with underwriters, branch operations and collections manager for smooth cross-functional coordination that leads to improved branch productivity. Identify behavioral and skill-based training needs and nominate the team for relevant trainings/ seminars to improve efficiency. Customer Acquisition/ Engagement Identify market potential to grow business and leverage the opportunities by driving initiatives on acquiring new customers and increase the book size of the branch to targeted numbers. Offer adequate support to the team to increase login to disbursal conversion ratio. Handhold team to identify sustainable ways to grow customer database and leverage existing book to ensure adequate conversions for branch profitability. Closely track customer complaints and escalations to offer solutions to customer’s satisfaction. Also, to identify process lags and direct the team towards efficiency. Operational Effectiveness Drive adoption of business processes from sourcing to collections to ensure efficiency and customer satisfaction in the branch. Address operational issues and implement solutions to enhance branch performance. Build and maintain healthy relationships with Operations and Sales Governance teams for smooth coordination, process efficiencies and improved TATs. Monitor and report to Circle head on sales operations and productivity metrics. Encourage implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and customer satisfaction. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations. Monitor and prepare MIS on NPA and defaulters in the portfolio for proactive response and drive effective solution. Proactively identify risks to maintain portfolio quality and liaise with the risk team in escalation cases.

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Invite and give in the moment feedback in a constructive manner. Share and collaborate effectively with others. Identify and make suggestions for improvements when problems and/or opportunities arise. Handle, manipulate and analyse data and information responsibly. Follow risk management and compliance procedures. Keep up-to-date with developments in area of specialism. Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce. Build and maintain an internal and external network. Seek opportunities to learn about how PwC works as a global network of firms. Uphold the firm's code of ethics and business conduct. Job Summary - A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA Required Field(s) Of Study (BQ) Any Engineering / Management specialization Preferred Field(s) Of Study Minimum Year(s) of Experience (BQ) *: US Certification(s) Preferred Minimum of 2 - 5 years of experience SAP Certification on SD Module and S/4 HANA Sales Preferred Knowledge/Skills *: Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality General Skill Set Have extensive 2 to 5 years of experience of SAP SD module along with Logistics area and worked on multiple support/operate /Implementation projects Understand client requirements, provide solutions, functional specifications and implement the same Excellent Communication, analytical and Interpersonal skills as a consultant Use feedback and reflection to develop self-awareness, personal strengths and address development areas. Be flexible to work in 2nd shift (2 pm IST to 11 pm IST) Demonstrate critical thinking and the ability to bring order to unstructured problems. Adherence to SLAs, experience in incident management, change management and problem management. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management. Strong Knowledge In Support experience should be in S/4 HANA Adherence to SLAs, experience in incident management, change management and problem management Be flexible to work in 2nd shift (2 pm IST to 11 pm IST) Hands on experience in configuring / defining the following in the SD module: SAP SD- Organization structure SAP SD- Sales Document controls SAP SD- Master Data SAP SD- Sales including Inquiry, Quotation and Sales Orders SAP SD- Pricing SAP SD- Delivery SAP SD- Shipment SAP SD- Billing SAP SD – Outputs SAP SD- Sales business process such as Third Party Sales, Intercompany Sales, Cash Sales, Rush orders, STO’s SAP SD – TM integration Should have understanding about Logistic execution, Freight Units, Freight Order, Inventory management. Excellent communication, analytical and Interpersonal skills as a Consultant Working offshore & onshore team and provide solution to client Must be a good team player Preferred Skills Should have understanding about Direct Store Delivery, VAN Sales, Integration to Warehouse and Transportation, Returns & Settlement processes Worked on integration with other modules like FI/CO MM PS HR TM Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge Having implementation experience would be added advantage

About This Role Wells Fargo is seeking a Financial Accounting Associate In This Role, You Will Provide support for financial accounting related matters for lines of business and control functions Review basic activities associated with maintaining ledger accounts, financial statements and regulatory reports Gather financial data for financial and regulatory reports Review data from the general ledger, unit reports and various financial systems to ensure accuracy Receive direction from managers and exercise independent judgment while developing understanding of financial control functions in accordance with the company's internal control policies Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Finance, Accounting, Analytics, Financial Reporting, Accounting Reporting or Risk Reporting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: CA Job Expectations: CA +2 years Posting End Date: 18 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-480731

Microsoft Sentinel Technical Lead & SOC Architect Position Type: Full-time Experience: 7–12+ years in Cybersecurity, SOC operations, and solution architecture Minimum Qualification: Bachelor’s degree in computer science or a related field About the Role This role combines SOC leadership with hands-on solution architecture and implementation. You’ll lead the security operations team while also owning the end-to-end design and deployment of Microsoft Sentinel-based solutions across enterprise environments. The ideal candidate bridges strategic vision with technical execution, enabling scalable, compliant, and automated security operations. Key Responsibilities · SOC Leadership & Operations o Lead and mature SOC capabilities using Microsoft Sentinel and Defender XDR o Define and optimize alerting, triage, escalation, and response workflows o Mentor SOC analysts across tiers and drive continuous improvement o Align SOC operations with MITRE ATT&CK, NIST, and ISO frameworks · Architecture & Implementation o Architect Sentinel deployments: workspace design, RBAC, data ingestion o Integrate diverse log sources (Azure, M365, on-prem, third-party tools) o Design and implement analytics rules, hunting queries, and dashboards o Build automation workflows using Logic Apps and Sentinel playbooks o Ensure seamless integration with Defender for Endpoint, Identity, Cloud, and Office · Governance & Reporting o Define KPIs, executive dashboards, and compliance-aligned reporting o Support audits, risk assessments, and regulatory readiness o Document architecture, runbooks, and operational procedures · Stakeholder Collaboration o Work with cloud architects, compliance teams, and business units o Translate business and threat models into technical implementations o Support pre-sales and client onboarding for managed SOC services

Greeting from Infosys BPM Ltd, We are hiring for Phyton Developers with Robocorp Framework, Service-Now (Configuration/ CMDB/ CSDM upliftment) skills. Please walk-in for interview on 20th Aug 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-221457 Interview details Interview Date: 20th Aug 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: INFOSYS BPM LIMITED, SEZ Unit, Embassy Tech Zone, Rhine Building, LG, G & 1st Floor Wing-B, Plot No. 3, Rajiv Gandhi Infotech Park, Hinjewadi, Phase -II, Pune 411057,Maharashtra, India Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Phyton Developers with Robocorp Framework Design, develop, and configure Robotic Process Automation (RPA) software systems to meet business process and application requirements by following best practices, standard and reusability of automations solutions Ability to understand a business process from a workflow diagram and to conceptualize it as an automated solution Work with an agile team (onshore and offshore) and ensure best practices, standards, and reusability of automations solutions Work with development teams to clearly understand the design and can understand the Agile development methodology to deliver the solution for cloud/on prem attended and unattended bots Mentor staff-level developers on coding best practices and serve as a technical escalation point during development by performing code reviews including providing and receiving constructive feedback to improve overall code quality Coordinate with client cross-functional teams for discussion and approvals from the Automation COE, Infrastructure, Enterprise Architecture, and Security Play a key role in client relations by developing proof-of-concepts and demos, leading white-boarding sessions, workshops, design sessions, and project meetings as needed. Document the automation solutions in a detailed and well-organized manner in Solution Design and Technical Design documents and maintaining application runbooks Ability to sustain the application and experience in automating the testing process. Mandatory Skills of IT development experience Strong, hands-on experience in automation development, especially demonstrating a passion for automation software design with a talent for independently solving complex technical problems with RoboCorp (on prem and A360) Hands-on experience with Selenium tool Experience working knowledge in programming languages such as Python, SQL and APIs Experience doing production support and sustaining activities REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Job Title: Service Desk Manager Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Service Desk Operations: Oversee and manage daily operations of the service desk, ensuring efficient handling of all support requests. Monitor key performance indicators (KPIs) to ensure timely resolution of incidents and service requests. Ensure proper escalation procedures are followed for critical issues. Manage service desk ticketing systems and workflows for improved efficiency. Team Management: Lead and mentor a team of service desk professionals, providing guidance, coaching, and performance evaluations. Set clear goals and performance standards for team members, encouraging continuous improvement. Ensure the team is adequately trained in technical skills, service desk tools, and customer service techniques. Coordinate staff schedules to provide adequate coverage during business hours. Customer Satisfaction: Adopt a customer-centric culture within the service desk team, ensuring a high level of customer satisfaction. Analyse customer feedback and service reports to identify areas for improvement. Act as an escalation point for complex or unresolved issues, maintaining a professional relationship with key stakeholders. Process Improvement: Review and improve service desk processes to align with ITIL or other service management frameworks. Develop and maintain documentation for service desk procedures, ensuring they are regularly updated. Collaborate with IT and business teams to develop service level agreements (SLAs) and ensure compliance. Implement and manage tools for monitoring service desk performance and identifying trends in issue resolution. Reporting and Analysis: Prepare and present regular reports on service desk performance, trends, and areas for improvement. Provide recommendations for optimizing service delivery and operational efficiency based on data analysis. Track and analyse support tickets to identify recurring issues and implement preventative solutions. Key skills & knowledge: Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). 7+ years of experience in a service desk or IT support role, with at least 3+ years in a supervisory or managerial position. Proven experience managing a customer-facing service desk or IT support team. Strong understanding of IT service management (ITSM) frameworks such as ITIL. Excellent problem-solving and decision-making abilities. Strong leadership, communication, and team management skills. Familiarity with service desk tools and ticketing systems (e.g., ServiceNow, Jira, Zendesk). Ability to work in a fast-paced environment and manage multiple priorities. Stay up-to-date with emerging technologies and industry trends to continuously improve service desk functions. Preferred Qualifications: ITIL Foundation and other relevant certifications. Proficient in utilizing ticketing tools such as Service Now for efficient incident management, service request handling, and workflow optimization Experience with cloud-based solutions, enterprise software, and network management. Strong knowledge of the MS Office Suite and expertise in creating reports following best practices for effective presentation. Experience in change management and continuous improvement initiatives. Key Competencies: Leadership and team management Customer-focused mindset Strong technical knowledge Analytical and reporting skills Communication and interpersonal skills Process improvement and change management Educational Qualification : Graduate Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Location: India Pune, Maharashtra Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1635940

Company Description SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia’s Universe: Digital Banking Platforms. Job Description What you will do Incident Management: Receive and log incident reports from internal and external customers. Analyze and resolve technical issues promptly and efficiently. Escalation Management Escalate incidents as necessary, ensuring timely resolution. Support Incident Management team for managing/driving Out of hours incidents. Customer Support: Provide excellent customer service, establishing rapport with users and stakeholders. Keep customers informed of incident progress and resolution timelines. Demonstrate effective communication skills, both written and verbal. Technical Expertise: Utilize hands-on experience with ITSM tools for incident tracking and resolution. Manipulate and analyze data to identify trends and patterns. Collaborate with technical teams to troubleshoot and resolve complex issues. Documentation: Prepare clear and concise documentation for incident reports and resolutions. Create user-friendly guides and knowledge base articles. :Communication and Collaboration Communicate technical concepts in user-friendly language. Collaborate with cross-functional teams to address and resolve technical issues. Participate in team meetings and contribute to continuous improvement initiatives. Process Management: Follow established processes and procedures for incident resolution. Identify opportunities for process improvement and suggest enhancements. Customer Relationship Management: Build and maintain strong customer relationships. Proactively identify and address customer needs and concerns. Organizational Skills: Prioritize and manage multiple requests in a fast-paced environment. Pay strong attention to detail in all aspects of work. Flexibility and Shift Work: Willingness to work in a flexible schedule, including shifts. Ability to adapt to changing work patterns and demands. Self-Motivation: Work independently with minimal supervision. Demonstrate a proactive and results-oriented approach. Minimum Qualifications 2-4 years of experience as a Service Desk Analyst ITIL V3/V4 certification Flexible to work in 24x7 environment Excellent communication skills (written & verbal) Hands-on experience with ITSM tools Strong attention to detail Excellent Microsoft Office 365(Excel, Power Point, etc) Power Automate and Power BI skills Event and Alerts Management Data manipulation and analytical skills Preferred Qualification Ability to work without daily management supervision Team player with a positive 'can-do' attitude Strong organizational skills and ability to prioritize Willingness to work in a flexible work pattern and shifts Self-motivated with a commitment to achieving results. Additional Information Flexible to work in a 24x7 environment Dedicated UK Business hours shift Secondary Location: Noida Campus At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

The CoinDCX Journey: Building Tomorrow, Today At CoinDCX, we believe ‘CHANGE STARTS TOGETHER’. You are the driving force that will help us make Web3 accessible to all. In the last six years, we have skyrocketed from being India’s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us! Inside CoinDCX’s Finance Team Our Finance team ensures that CoinDCX’s financial operations are sound, strategic, and aligned with our growth objectives. We manage everything from budgeting to financial forecasting, ensuring the company’s financial health. If you’re passionate about numbers and strategic financial planning, join us in steering the financial future of CoinDCX. You need to be a HODLer of these Chartered Accountant with 8+ years of experience in tax management (Big 4 preferred). Proven experience in taxation, preferably within the financial technology (Fintech) industry or a related sector. Strong knowledge of Indian and international tax laws, compliance, and regulatory requirements. Proven experience handling tax notices, audits, and cross-border tax matters. Excellent organizational skills with a strong focus on deadlines and accuracy. Ability to adapt to a fast-paced and dynamic work environment. Ability to work independently and collaborate with multiple stakeholders. Proficiency in using tax software and Microsoft Office application You will be mining through these tasks Manage end-to-end tax compliance, including filings and payments for direct and indirect taxes across Indian and international entities. Monitor, track, and respond to all tax notices within prescribed timelines, ensuring timely resolution and escalation as needed. Lead tax audits, assessments, and litigations by coordinating with internal teams and external advisors. Maintain and improve tax processes to enhance accuracy, compliance, and control. Ensure reconciliation of tax payments and returns to avoid penalties or interest. Stay updated on tax regulations and ensure compliance with changes affecting the organization Co-ordinate / Project Management with key stakeholders on tax projects. Are you the one? Our missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. You embrace a ‘We over Me’ mindset, growing individually while fostering the growth of those around you. Change is your catalyst, igniting your passion to build and innovate. You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what’s possible. Perks That Empower You Our benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you’re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. Bi-Weekly Learning Sessions: These sessions are more than just updates—they’re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.

Why Join Us? Check Point’s mission is to provide industry-leading security solutions that redefine the security landscape. We achieve our mission by constantly developing innovative and cutting-edge technology solutions focused on real customer needs, while challenging ourselves to grow and excel. If you want to be part of the fascinating and fast-growing Cyber Security industry, where your unique talent and value will be recognized, Check Point Software Technologies is where you want to be. Join now and become a part of the success story that secures tens of thousands of organizations of all sizes around the globe. Join Check Point’s leading sales & engineering team and take your career one step ahead. At Check Point, we are seeking dedicated Technical Representative to serve as the crucial link between our post sales support team and our customers and service partners. In this role you will be instrumental in facilitating post sales cases, managing escalations, and ensuring effective communication to drive customer satisfaction and service excellence. Role Step into a dynamic, high-visibility role as the APAC Escalation SE, this role plays a crucial role in bridging customer support and product development, ensuring that complex technical issues are resolved efficiently. Their impact can be measured across several key areas: Customer Satisfaction & Retention Operational Efficiency Product & Engineering Improvement Business Continuity & Risk Mitigation Innovation & Process Optimization Revenue Protection & Growth The role is not just a technical troubleshooter; they are a customer advocate, process optimizer, and product improver who directly contributes to a company's success. Key Responsibilities Case Facilitation: Actively manage post-sales support cases, ensuring timely and effective resolution. Escalation Management: Identify and escalate cases that are not progressing, collaborating with relevant teams to address issues swiftly. Status Review: Conduct regular reviews of case statuses to identify bottlenecks and showstoppers, implementing strategies for resolution. Service Partner Collaboration: Engage with service partners to assess performance, identify gaps, and develop areas for improvement. Reporting: Maintain clear documentation of case progress and outcomes, providing regular updates to management and stakeholders. Customer Communication: Serve as a point of contact for customers, ensuring their concerns are addressed and expectations are met. Continuous Improvement: Proactively identify opportunities for enhancing post sales processes and customer service practices. Qualifications Bachelor’s degree in a relevant field or equivalent experience. Minimum of 4 years in a technical support or customer service role; experience in post-sales support is preferred. Proficient in English communication, both written and verbal, with a focus on collaboration and providing constructive feedback to internal engineering teams. Strong analytical and problem-solving abilities. Hands-on experience in implementing and driving projects in Check Point's technology will be an added advantage. Ability to manage multiple priorities and work under pressure. Industry certifications in cyber security and relevant content-specific certifications like CCNA/CCNP/CCSA or any other Network Certification will be an added advantage. Detail-oriented, proactive, and customer-focused with a strong commitment to service excellence Skilled in facilitation, utilizing technology and collaboration tools to gather insights and achieve desired outcomes. Proactive self-starter, capable of independently assessing priorities and delivering high-quality results in a fast-paced, ambiguous environment. Autonomy and discretion in operations, coupled with an in-depth understanding of concepts. What You'll Get In Return Path to Senior Roles: You can transition into roles like Senior Escalation Engineer, Support Manager, Technical Program Manager, or Solutions Architect. Exposure to Cutting-Edge Technology: You’ll work on complex issues related to cloud computing, cybersecurity, DevOps, AI, and networking. Cross-Team Collaboration: Engaging with engineering, product, and security teams opens doors to other career paths. Hands-on Experience: Solve real-world technical challenges that enhance your problem-solving skills. Escalation SE role is more than just a job—it’s a launchpad for a high-impact career in security, cloud, DevOps, or technical leadership. If you enjoy solving complex problems, working with cutting-edge tech, and making a real business impact, this is an excellent role to grow in

Now Hiring: NetSuite Functional-Technical Consultant Location: Kota (On-site) Experience: 5–9 years | Type: Full-time Join us at TechlyCodes IT Solutions Private Limited Company Description TechlyCodes Private Limited is a trusted Oracle NetSuite Solution Provider based in India, specializing in delivering tailored NetSuite development solutions to drive organizational growth and performance. With deep expertise in ERP processes and the advanced capabilities of NetSuite, we offer end-to-end services including implementation, customization, administration, and integration of Oracle NetSuite accounts. Role Overview We’re looking for an experienced NetSuite Functional-Technical Consultant to design, customize, and continuously optimize our NetSuite ERP platform — ensuring it drives real business impact. What You’ll Do Requirements Gathering & Analysis: Partner with stakeholders, understand operational needs, and perform gap analysis. Solution Design & Configuration: Configure & optimize NetSuite modules (Financials, Procurement, Order-to-Cash, Inventory, CRM, etc.), build workflows, dashboards, and custom records. Implementation & Integration: Support new deployments, feature enhancements, and integrate NetSuite with other applications. Testing & QA: Create & execute test plans to ensure quality and alignment with business needs. Training & Support: Deliver training sessions, create documentation, and provide first-level escalation support. Continuous Improvement: Identify process efficiencies and keep up with NetSuite’s latest updates. What We’re Looking For Bachelor’s degree in Business, Information Systems, Accounting, or related field (or equivalent experience). 5–9 years of experience in NetSuite functional consulting, business analysis, or ERP-focused roles. Strong knowledge of ERP workflows: Finance, CRM, SuiteBilling, Fixed Assets, Procurement, Order-to-Cash, Inventory. Expertise in NetSuite configuration, workflows, and reporting. Excellent problem-solving, communication, and multitasking skills. Preferred: NetSuite certifications (SuiteFoundation, ERP Consultant). 📩 Apply Now If you’re passionate about creating impactful ERP solutions and want to work with a forward-thinking team, send your CV to info@techlycodes.com or Apply Here. #OracleNetSuite #ERP #ERPConsultant #NetSuiteJobs #ERPImplementation #ERPIntegration #HiringNow

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Key job responsibilities About The Role Team Manager, Vendor Consultants Team - RBS AVS As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships. You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. A day in the life Responsibilities Include Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. Basic Qualifications 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelor's degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software Preferred Qualifications 2+ years of mentoring, leading and coaching experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3005002

Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends, we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where all employees’ contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description Location: Chennai (On-site, 5 Days/Week) Working Hours: 12:30 PM – 9:30 PM IST Collaboration: Work with Global Teams Experience: 8+ Years Role Overview We are seeking a Senior IT Support Engineer to provide advanced desktop, infrastructure, and help desk support to technical and non-technical employees, executive management, and during corporate events (on-site and off-site). This role requires expert troubleshooting skills, enterprise IT knowledge, and the ability to work independently while guiding junior team members. Key Responsibilities Deploy, configure, and maintain Windows and Apple systems, enterprise software, and IT equipment. Lead troubleshooting and resolution for complex hardware, software, equipment, and mobile device issues via ticketing systems. Perform upgrades, repairs, imaging, configuration, installation, and maintenance for PCs, Macs, operating systems, servers, drivers, and peripherals. Procure, configure, and support Apple iOS and Android devices. Maintain and audit asset management records, track office moves, and coordinate computing asset deliveries. Mentor junior IT support staff and act as an escalation point for critical incidents. Report on service metrics and ensure compliance with service-level agreements (SLAs). Qualifications & Skills 8+ years of experience in IT hardware/software support or equivalent education and training. Strong expertise with Microsoft OS (Windows Server 2012, Windows 10), Office 365, Active Directory, and desktop applications. Exceptional troubleshooting and problem-solving skills for complex technical issues. Excellent interpersonal and communication skills for working with both technical and non-technical staff. Strong organizational skills with the ability to prioritize multiple competing requests. Certifications such as CompTIA A+ or Microsoft Certified Professional (MCP) are highly desirable. Additional Information The recruitment process includes online assessments as a first step (English, logic, design) - we send them via e-mail, please check also your SPAM folder

About Us We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. We've been working on this together since 2016, and have customers like OpenAI, Toyota, Figma, Ramp, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide. Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day). About The Role You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes. What You'll Achieve Resolve customer issues leveraging your technical expertise and act as the primary point of escalation for our external support teams. Reproduce customer issues, perform initial triage and file software defects and feedback with Engineering Work cross-functionally across engineering and product to build processes and manage issues. Develop deep product and platform expertise, diagnose and prevent recurring issues while contributing to feedback loops that improve both product quality and existing workflows. Manage to key performance metrics defined within the CX Team. Create and maintain internal knowledge libraries and contribute to the creation of user-facing content. Should be open to 24/5 shift model and participate in an on-call rotation to assist customers outside of normal working hours. Skills You'll Need To Bring 3-5 years in a support capacity focusing on escalated issue and/or technical troubleshooting. A track record of contributing to performance metrics like customer satisfaction and response time. Exceptional problem-solving skills capable of diagnosing complex technical issues, querying data, and review product logs. You can drive problems to resolution efficiently and effectively. Proven ability to collaborate with cross-functional partners (i.e. Engineering, Product, and Operations) to drive long-term solutions and ensure customer feedback informs product improvements. Experience contributing or owning projects to optimizing processes, workflows, and support operations that drive performance improvements. You have strong organizational skills to manage multiple tasks in a fast-paced environment. Excellent written and verbal communication skills**.** You are capable of distilling complex, technical material to non-technical audiences. Ability to balance user expectations with policies and compliance boundaries. Ability to work under pressure while remaining focused and professional. Nice To Haves Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes. Experience with tools and technologies like Zendesk, SQL databases, APIs, AI tools. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy.

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies. Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboration tools Troubleshooting on Password Reset tools and Remote-Control tools Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony) Interaction with internal and external stakeholders Keep Users regularly updated with Alerts advising of any new or changed information Be willing to take on additional responsibilities and learning opportunities as they come up ​ Qualifications Windows & Macintosh Operating systems Troubleshooting Experience with Active Directory, Azure, Office365, VPN, MFA, RDP Experience with remote tools - LMI and BeyondTrust Experience with ServiceNow Hands on experience in troubleshooting Printers and Multi-Function Devices (MFD) 3 + years of technical support experience with an IT Service Desk or Application Support Excellent customer management and service skills; interpersonal skills; analytical and problem-solving skills Excellent written, oral and verbal communication skills in English Benefits at Innovatia Comprehensive Health Insurance policy Employee Wellness Program with focus on mental health Robust reward and recognition programs Company incentive programs offered Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off Ample growth and learning opportunities Remote work opportunities Focus on work/life balance Immigration Program supporting immigration to Canada for eligible employees We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.

Job Description We are seeking a dedicated and experienced Cyber Resiliency Engineer with a strong focus on our enterprise Business Continuity Planning and Disaster Recovery. Business Impact Analysis (BIA) Tool. In this role, you will provide comprehensive operational and engineering support, serving as the primary owner for the BIA environment from end to end. Your expertise will be crucial in ensuring the tool's functionality, performance, and continuous improvement, directly contributing to our organization's ability to understand and mitigate potential impacts from disruptions. You'll be a key interface between technology and business, driving both technical excellence and strategic alignment. Responsibilities Key Responsibilities: End-to-End Ownership: Take complete engineering and operational accountability for the enterprise Business Impact Analysis (BIA) Tool environment, ensuring its stability, availability, and performance. System Functionality & Maintenance: Oversee the day-to-day functionality, proactive maintenance, and ongoing health checks of the BIA tool and its associated infrastructure. Performance Optimization: Proactively monitor the BIA tool's performance, identify bottlenecks, and implement optimizations to ensure efficient operation and responsiveness. Escalation Management: Serve as the primary point for all BIA tool-related escalations, diagnosing issues, coordinating with relevant teams, and driving timely resolution to minimize business impact. Customer & Stakeholder Interfacing: Act as a key liaison with internal customers and business stakeholders, gathering requirements, providing technical guidance, and ensuring the tool effectively meets their needs for business impact analysis. SaaS and BCP/DR Tool Support: including license management, coordinating technical support, evaluating new features, and overseeing upgrades. Monthly Operating Reviews: Lead or actively participate in monthly operating reviews, presenting key performance indicators, discussing ongoing initiatives, addressing open issues, and providing strategic updates to leadership. Leadership Reporting & Review: Regularly review operational issues, performance trends, and strategic recommendations related to the BIA environment with senior leadership, offering insights and actionable plans. ITIL Adherence: Ensure all operational and engineering activities within the BIA environment adhere to ITIL best practices for incident, problem, change, and release management. Documentation & Best Practices: Develop and maintain comprehensive documentation, including system configurations, operational procedures, troubleshooting guides, and architectural diagrams. Continuous Improvement: Identify opportunities for process automation, efficiency gains, and functional enhancements within the BIA tool and its surrounding ecosystem. Qualifications Required Qualifications: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related technical field, or equivalent practical experience. 3+ years of experience in an engineering, operations, or support role for enterprise-level applications, ideally within a large, complex organizational environment. Solid understanding of Business Impact Analysis (BIA) methodologies, principles, and their role in overall business continuity and cyber resiliency. Proven experience with application maintenance, performance monitoring, and troubleshooting complex technical issues. Demonstrated ability to manage vendor relationships and interact effectively with third-party software providers. Strong communication skills, both written and verbal, with the ability to articulate technical concepts to both technical and non-technical audiences, including senior leadership. Experience working within an ITIL-aligned service delivery framework (e.g., Incident, Problem, Change Management). Exceptional problem-solving, analytical, and organizational skills, with keen attention to detail. Preferred Qualifications: Experience with Service Now Platform Modules. Certifications in Business Continuity (e.g., CBCP, MBCP) or IT Service Management (e.g., ITIL Foundation/Intermediate). Familiarity with various BIA software platforms or other Business Continuity Management (BCM) tools. Experience with scripting or automation tools (e.g., Python, PowerShell) to streamline operational tasks. Understanding of cloud environments and SaaS application management. Prior experience in a role with end-to-end ownership of a critical enterprise system.

Job Overview This role reports into the SVP, Customer Support with a dotted line functional reporting to the site leader & managing director, India. The Director of Technical Support drives and manages iCIMS world-wide customer support activities by adhering to world class standards and service levels. Core duties include leading the escalation process and all aspects of a support team to keep them motivated and responsive to customer needs. Accountable for determining and implementing the strategy and driving optimization and quality improvement within the India team consisting of both full time and contract work force. About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Develop and grow a team of Technical Support Managers that oversee Support Engineers to deliver world class customer service Instill a Drive for Excellence throughout the team Measure the effectiveness of support: Refine operational metrics for team in partnership with the global team Create cadence for review within team & ensure management responsibilities are being fulfilled Expose subset of metrics to executive team, and company. Oversee support process flow and procedure compliance to ensure individual and team’s efficient delivery of activities. Identify and provide feedback through 1:1s, effective use of personal development plans and provision of coaching & development opportunities. Foster and facilitate the professional growth, engagement, and development of team members Conduct weekly/monthly reviews with Support leadership and present qualitative and quantitative data on business performance Conduct quarterly reviews with iCIMS executive leadership Drive continuous improvement in processes through innovation and automation and cutting-edge technology Develop a repository of knowledge out of the on-going work with customers and utilize that to enhance the quality, speed, and productivity of the team. Drive customers to self-service first via the customer service portal and ensure skilled and empowered agents are providing support with more complex questions and requests. Ensure support ticket queues are prioritized and delivered to improve efficiency and client satisfaction. Partner with Engineering and Product Management to provide the voice of the customer, identify the types of issues that generate the most Support contact volume, and evolve the product to eliminate the highest support volume generators. Provide input and feedback, from a customer perspective to Product Management, on solution features, and functionality. Qualifications 15+ years of experience with at least 5+ year experience managing a Support team through Metrics and SLAs Proven expertise with SaaS solutions and Cloud technologies. Proven ability to provide guidance and coaching while empowering staff to perform their role Ability to manage influence through persuasion, negotiation, and consensus building. Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management. Excellent verbal and written communication skills Excellent planning and organizational skills Excellent presentation skills and ability to motivate teams Expertise in MS Excel and PowerPoint Knowledge of HR / Recruitment Software domain is a plus EEO Statement iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation And Benefits Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits

Job Title: Technical Operations Lead Location: Indore, MP (work from office only) Experience: 7–12 Years Shift: 24x7 Rotational Shifts Qualification: B.Tech/B.E. in Computer Science, Information Technology, or a related field Job Summary: We are seeking a highly skilled and experienced Technical Operations Lead to oversee and guide a team of technical professionals in a dynamic, 24x7 production environment. The ideal candidate will have a strong background in Linux system administration, incident management, production deployments, and cross-functional coordination. This role demands a proactive leader who can manage escalations, ensure system uptime, and drive operational excellence. Key Responsibilities: Lead and mentor a team of 10+ technical operations engineers. Guide the team in handling critical situations and high-severity incidents. Manage and resolve L2/L3 technical issues, ensuring minimal downtime and quick resolution. Handle customer escalations and coordinate with internal stakeholders for timely resolution. Escalate critical issues through the appropriate hierarchical channels. Collaborate with cross-functional teams including development, QA, and infrastructure. Monitor systems using industry-standard tools and respond to alerts proactively. Guide the team in performing production deployments, patching, and release management. Maintain and troubleshoot On-premise server infrastructure. Ensure adherence to operational processes and documentation standards. Participate in 24x7 shift rotations and provide on-call support as needed. Required Skills & Qualifications: 8–12 years of experience in technical operations or system administration. Proven experience in leading and managing technical teams. Strong Linux administration skills (command-line, scripting, troubleshooting). Solid understanding of networking fundamentals (beyond basic level). Hands-on experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus, etc.). Experience in incident management and root cause analysis. Familiarity with ITIL processes and escalation management. Experience in production deployment and release management. Working knowledge of Hadoop and distributed systems. Basic knowledge of Docker and Ansible . Excellent communication and coordination skills. Ability to work under pressure in a fast-paced environment. Preferred Qualifications: Certifications in Linux (RHCE, LFCS), Networking (CCNA), or ITIL. Experience with cloud platforms (AWS, Azure, GCP) is a plus. Automation/scripting experience (Shell, Python, Ansible) is an advantage.

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Key job responsibilities About The Role Team Manager, Vendor Consultants Team - RBS AVS As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships. You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. A day in the life Responsibilities Include Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. Basic Qualifications 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelor's degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software Preferred Qualifications 2+ years of mentoring, leading and coaching experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3003427

Main Purpose of Job We are currently seeking a proactive, results-driven supervisor to join our team. Managing key operational issues, working with management and staff to support our multi-channel Business, ensuring timely resolution of all operational issues, both internal & external. Duties include reviewing and implementing operational procedures, assisting departmental heads and managing company finances. Main Duties Supervising staff performance across all levels. Reviewing and identifying key departmental issues and escalating Coordinating and requesting funds for company expenditure. Overseeing procurement and staff recruitment. Overseeing staff training and development programs. Prepared periodic reports and adjusted operations to better meet company goals. Conducting Quarterly periodic employee appraisals Review query & escalation process’s each quarter and make recommendations for potential improvement changes. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Paid sick time Provident Fund Work Location: In person

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan. Job Description Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. Servicer-1 works on various financial transactions and non-financial service requests received from Clients/Agent banks. Loan IQ is the System of Record to process all such transactions. Responsibilities Comprehending notices/incoming requests from Client/Agent Bank/Lenders and verifying/updating details in workflow tool Timely and accurate assignment of requests from workflow tool to processors Validating payment instructions/ notices and releasing advances/wires/notices to clients, lenders & Agent Banks on Loan IQ Actioning on periodic rate changes, rollovers, advances, payments, conversions on Loan IQ and Fronted Letter of Credit for Large Corporates Updating system of record while adhering to standard operating procedure and guidelines Managing manual matching and timely monitoring of wire matching automation, its reporting and working on manual matching Understanding of General Ledger postings and past dues Timely action, resolution and reconciliation of financial breaks/past dues and following escalation matrix as & when needed. Effective communication and coordination with fellow team members, managers, and other stakeholders (agent banks/lenders). Timely action on preparation and distribution of Delayed Investor Funding Report to stakeholders. Taking ownership of assigned portfolios/service requests/transactions and ensuring service request completions within turnaround time. Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy. Requirements Education B Com, M Com, MBA (graduation in finance stream) Certifications - If Any Experience Range 0-3 Years of relevant experience Foundational Skills Overview & Navigation of Loan IQ │ Advanced Overview & Navigation of iCon/GSS │ Advanced Overview & Navigation of Clearpar │ Advanced Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets │ Proficient Reconciliation - Understanding on GLs, Past dues etc. │ Proficient Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents │ Proficient Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance │ Proficient Attention to Detail │ Expert Communication Skill - Verbal/Written │ Advanced Flexible and Open-Minded │ Proficient Customer Focus │ Proficient Stakeholder Management & Network/Relationship Building │ Proficient Critical Thinking │ Proficient MS Office (Excel, Word, PowerPoint) │ Proficient Desired Skills Functional knowledge of AI/ML tools │ Proficient Operational Risk - Inadequate or failed internal processes, people, and systems or from external events │ Proficient Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. │ Proficient Active Listening │ Proficient Team Building │ Proficient Numerical Ability │ Proficient Overview & Navigation of WorkFusion │ Proficient Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. │ Proficient Work Timings 6.30 PM IST - 03.30 AM IST (US Region) 7.30 PM IST – 4.30 PM IST (US Region)