Job
Description
Ericsson OCS Support Engineer Chennai - Guindy, India Operations 16873 Overview 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss 10. Signalling link configuration, GT Routing. Responsibilities 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss 10. Signalling link configuration, GT Routing. Requirements 1. Flexible to work in night shifts and Handling Oncall for 24/7 support. 2. Should have Operation and Support experience in all Ericsson OCS nodes (OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR) 3. Knowledge of Business Configuration in Ericsson IN/OCS 3. Must have experience in debugging/troubleshooting the traces using wireshark. 4. Should have knowledge in Prepaid call flows. 5. Knowledge Diameter,SIP, TCP/IP, MAP, SMPP, SCCP, MTP. 6. Experience in Linux, Shell Scripting. 7. Experience in SLA/KPIs. 8. Strong Written & Communication skills 9. Python is Added Advantage.
