211 Sccp Jobs

Overview 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss...

You will be responsible for designing and implementing various Cisco Unified Communications technologies. This is not a support role but a role where you will focus on designing and implementing solutions. **Key Responsibilities:** - Implementing and managing CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media Resources - Working with protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS - Having a basic understanding of UCS Servers and VMware Virtualization - Utilizing consulting and troubleshooting skills effectively - Understanding of DNS, DHCP, TFTP, NTP, and LDAP **Qualifications Required:** - Proficiency in programming skills in Java/...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...

Responsibilities 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or ...

As a Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be a developing subject matter expert responsible for resolving client solution requirements in line with Service Level Agreements (SLAs). Your role will involve performing configurations, installations, and troubleshooting break/fix events at a low to medium level of complexity. You will also work towards professional level certification while expanding your business knowledge. Key Responsibilities: - Own larger portions of installations and break/fix incidents during the project lifecycle. - Take ownership of problem resolution and troubleshooting, escalating complex issues when...

You will be A member of a 24*7 support team responsible for managing Microsoft Teams Direct Routing and Meeting Room Services for the end customer A Unified Communication Service Administrator responsible for monitoring and maintaining services as per the agreed SLA. You will be accountable for (Key Responsibilities) Managing Teams Direct Routing infrastructure for customer. Manage Endpoints like Phones, SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customers and responding to emails. Monitoring the service, identifying, and fixing the issues proactively. Reporting and handling customer calls for review of service...

Role Overview We are seeking an experienced L2 Engineer with strong expertise in cloud contact center solutions, telecom protocols, and implementation projects. The role involves troubleshooting, implementing, and supporting customer deployments of cloud-based contact center platforms, ensuring seamless integration with enterprise telephony and IT systems. Key Responsibilities Implementation & Deployment Participate in end-to-end implementation of cloud contact center platforms (e.g., AWS Connect, Genesys Cloud, Five9, Avaya, Cisco, NICE, etc.). Configure IVRs, routing strategies, call flows, dialers, SIP trunks, SBCs, and CRM integrations. Support migrations from legacy PBX/contact center s...

Primary Skill:Voice IPT Secondary Skill: Teams Telephony JD: 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of Unified pr...

Description Primary Skill:Voice IPT Secondary SkillTeams Telephony JD 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of U...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness.Managing or executing specific project deliverables and scope t...

Join our Team About this Opportunity: At Ericsson, we create technology that helps our customers realize the full potential of connectivity As a Domain Support Specialist in our SRF PS CORE function, you will play a crucial role in ensuring efficient and high-quality operations in a 24x7 environment (primarily night shifts) This role offers the opportunity to work with advanced telecom technologies, interact with multiple vendors, and contribute to the continuous improvement of processes that drive better network performance, What You Will Do: Take ownership of technical discussions and mentor peers for competence development, Facilitate process understanding, compliance with audits, and CR ...

This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels! We believe in trust we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. What you will do Provide support in change management for the Packet Core Operations Data Network and serve as the Operations Engineer in Packet Core that includes GSM, GPRS, WC...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...

About The Role CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources. Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS

In this role at Collab Unified Collaboration, you will be responsible for implementing and maintaining various communication technologies. Your main responsibilities will include: - Configuring and managing CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media Resources - Working with protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS - Having a basic understanding of UCS Servers and VMware Virtualization - Providing consulting and troubleshooting services - Demonstrating proficiency in DNS, DHCP, TFTP, NTP, and LDAP Desired skills that would be an added value to this role include: - Programming skills in Java/Python - Understanding of Cis...

Join our Team About this Opportunity: At Ericsson, we create technology that helps our customers realize the full potential of connectivity. As a Domain Support Specialist in our SRF PS CORE function, you will play a crucial role in ensuring efficient and high-quality operations in a 24x7 environment (primarily night shifts). This role offers the opportunity to work with advanced telecom technologies, interact with multiple vendors, and contribute to the continuous improvement of processes that drive better network performance. What You Will Do: Take ownership of technical discussions and mentor peers for competence development. Facilitate process understanding, compliance with audits, and C...

About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...

As a Technical Engineer (NOC Support) based in Bengaluru, India, you will be required to have 1 to 3 years of experience. Your role will involve the following responsibilities: - Handling Level 1 analysis, troubleshooting, and resolution of technical issues. - Addressing product queries efficiently. - Operating and maintaining systems, platforms, and interconnects, performing daily checklists and troubleshooting activities. This includes managing network elements such as app servers, signaling interfaces, database servers, storage arrays, Oracle, Sun, HP, and other hardware. - Managing all communication related to assigned customer accounts. - Coordinating internal and external issues with o...

Educational Requirements Bachelor of Engineering Service Line Strategic Technology Group Responsibilities Power Programmer is an important initiative within Global Delivery to develop a team of Full Stack Developers who will be working on complex engineering projects, platforms and marketplaces for our clients using emerging technologies., They will be ahead of the technology curve and will be constantly enabled and trained to be Polyglots., They are Go-Getters with a drive to solve end customer challenges and will spend most of their time in designing and coding, End to End contribution to technology oriented development projects., Providing solutions with minimum system requirements and in...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...

good technical knowledge and troubleshooting, configuration, and administration skills to manage the Production environment onVoiceIPT Infrastructure. Good exposure toCiscoIPT. Good implementationtroubleshooting experience onCiscoIPT. Have a clear understanding of VOIP protocols like SIP, SCCP, H.323 and MGCP Ability to analyze and troubleshoot call flows. Analyze, design, implement and providesupportof unified communication,voice, and network solutions, including multi-service network infrastructure Experience on Client and integration with ZoomRibbon.Troubleshooting knowledge onCiscoPhone issue (i.e, one way audio issue , Call quality issue, Call preservation mode) Troubleshooting knowledg...

Role Overview: You will play a key role in managing various communication technologies such as CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware and Software media resources. Your responsibilities will include understanding and working with protocols like H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Additionally, you should have a basic understanding of UCS Servers and VMware Virtualization. Your consulting and troubleshooting skills will be crucial in dealing with Unified Collaboration solutions and voice gateways. Key Responsibilities: - Manage communication technologies including CUCM, IMP, CUC, CER, Analog/Digital Gateways - Work with protocols such as H.323, MG...