225 Sccp Jobs

In this role with your advanced technical and product support knowledge you will thrive in the Care service delivery team. In this global, 24x7 support environment, you will take ownership of complex troubleshooting cases, particularly at the solution/system level. You will also serve as the primary interface to R&D, escalating customer issues and ensuring their resolution through proactive follow-ups. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Identify and proactively solve demanding problems and communicate them to key stakeholders. Participate as an SME in the IMS/VoLTE technology area in customer issues via ticket handling and projects. Involve in emergency and 24/7 duty for global ...

We are currently looking for: Global IT Security Expert - IAM Position of broad specialization, with main area focusing on Identity and Access Management (IAM). In this role employee will lead and advance the strategic security operations and engineering initiatives across GGH related to Identity and Access Management, ensuring robust protection of digital assets, infrastructure, and operational continuity. The Security Expert will drive innovation, influence global security posture, and serve as a key advisor on risk mitigation and compliance. Ensure continuous operating and management on IT Security across GGH global environment. This role will closely cooperate with various internal teams...

Telecom Protocol Test Engineer Signaling Experience: 25 Years Location: Noida Employment Type: Full Time / Permanent Functional Area: Engineering – Software & QA Key Responsibilities: Test telecom signaling systems including STP and SIGTRAN protocols (M2PA, M3UA, MTP, SCCP) Analyze 2G/3G/4G call flows using Wireshark Design and execute functional and performance test cases Log, track, and validate bugs through issue tracking systems Work on Linux-based environments using shell and vi editor Deploy and validate components in VM/Docker environments Collaborate with development and integration teams for test planning Skills & Requirements: 2+ years of telecom protocol testing experience Strong ...

As a Technical Engineer (NOC Support) in Bengaluru, India, you will be responsible for the following: - Handling Level 1 analysis, troubleshooting, and resolution - Managing product queries effectively - Operating and maintaining systems, platforms, and interconnects, including daily checklists and troubleshooting for network elements like app servers, signaling interfaces, database servers, storage arrays, Oracle, Sun, HP, and other hardware - Managing all communication related to assigned customer accounts - Coordinating internally and with outsourced partners, service providers, and onsite teams - Maintaining up-to-date contact information, supported product lists, technical information, ...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...

Job Description Mandatory Skills: SAP BTP CAP . Experience: 8-10 Years .

We are looking for a skilled Technical Consultant L2 with 8-10 years of experience in SAP BTP CAP. The ideal candidate will have a strong background in software services and excellent technical skills. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP BTP CAP solutions. Provide technical expertise and support to junior team members. Develop and maintain technical documentation for SAP BTP CAP projects. Troubleshoot and resolve complex technical issues related to SAP BTP CAP. Participate in code reviews and ensure high-quality deliverables. Stay up-to-date with the latest trends and technologies in SAP BTP CAP. Job Requirements Strong knowledge of SA...

Dear Candidate, Greetings from Cognizant!!! We have an exciting opportunity for the skill CISCO IP Telephony with Cognizant, if you are an aspirant for matching the below criteria apply with us immediately!! Will be validating the response and proceed it ahead with the applications that are matching our requirements. Note: If you are interested, kindly take the survey, and fill up the details with share your updated resume is mandatory. Skill: CISCO IP Telephony Experience: 6 to 12 years Location: Chennai Job Description Unified Engineer Technical Support professional provides deeply technical support on MS Teams and Cisco platform. Job responsibilities include: Working on day to day adminis...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...

About The Role CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources. Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS

Primary Skill:Voice IPT Secondary Skill: Teams Telephony JD: 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of Unified pr...

Description Primary Skill:Voice IPT Secondary SkillTeams Telephony JD 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of U...

Your role and responsibilities As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific ...

Overview 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss...

You will be responsible for designing and implementing various Cisco Unified Communications technologies. This is not a support role but a role where you will focus on designing and implementing solutions. **Key Responsibilities:** - Implementing and managing CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware, and Software media Resources - Working with protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS - Having a basic understanding of UCS Servers and VMware Virtualization - Utilizing consulting and troubleshooting skills effectively - Understanding of DNS, DHCP, TFTP, NTP, and LDAP **Qualifications Required:** - Proficiency in programming skills in Java/...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...

Responsibilities 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or ...

As a Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be a developing subject matter expert responsible for resolving client solution requirements in line with Service Level Agreements (SLAs). Your role will involve performing configurations, installations, and troubleshooting break/fix events at a low to medium level of complexity. You will also work towards professional level certification while expanding your business knowledge. Key Responsibilities: - Own larger portions of installations and break/fix incidents during the project lifecycle. - Take ownership of problem resolution and troubleshooting, escalating complex issues when...

You will be A member of a 24*7 support team responsible for managing Microsoft Teams Direct Routing and Meeting Room Services for the end customer A Unified Communication Service Administrator responsible for monitoring and maintaining services as per the agreed SLA. You will be accountable for (Key Responsibilities) Managing Teams Direct Routing infrastructure for customer. Manage Endpoints like Phones, SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customers and responding to emails. Monitoring the service, identifying, and fixing the issues proactively. Reporting and handling customer calls for review of service...

Role Overview We are seeking an experienced L2 Engineer with strong expertise in cloud contact center solutions, telecom protocols, and implementation projects. The role involves troubleshooting, implementing, and supporting customer deployments of cloud-based contact center platforms, ensuring seamless integration with enterprise telephony and IT systems. Key Responsibilities Implementation & Deployment Participate in end-to-end implementation of cloud contact center platforms (e.g., AWS Connect, Genesys Cloud, Five9, Avaya, Cisco, NICE, etc.). Configure IVRs, routing strategies, call flows, dialers, SIP trunks, SBCs, and CRM integrations. Support migrations from legacy PBX/contact center s...

Primary Skill:Voice IPT Secondary Skill: Teams Telephony JD: 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of Unified pr...

Description Primary Skill:Voice IPT Secondary SkillTeams Telephony JD 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of U...

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope ...