134 Engineering Support Jobs

Job title Informatica Production Support Position Description The associate will be responsible for support management of Informatica suite applications, Provide a description of what the position does within your group/department Key Responsibilities And Accountabilities Key responsibilities include but not limited to provide basic operation support management like Incident handling, request fulfillment, application batch monitoring, abend resolutions and critical business SLA adherence etc, Collaborate with various application / business / infrastructure groups to troubleshoot application issues Perform functionality and impact analysis for any new project / enhancement / upgrades Perform bug fix / minor enhancements on demand Support Management o Incident management Request fulfillment File Monitoring & Adhoc processing Process Management o Define Best Practices Support Audits and Mitigation plans A description of the main activities to be undertaken by the employee, Be as specific as possible, making sure that you include all the main functions of the job, Try to limit these to less than 15; if necessary, group individual tasks into main area of responsibilities Goals Associate will be responsible to ensure Data Warehouse availability, meeting business SLA and minor bug fixes/enhancements to ensure application stability Architectural consultation, estimations for upgrades & migration Contribute for MassMutual transformation initiatives, Provide an outline of what the primary objective are for this role within the organization, Show

Skills: Should be well versed with service report writing, reading parts catalogue, preparing parts recommendations., Knowledge of all Kind of Tools and working., Knowledge of hydraulic circuits and electrical circuit diagram., Ability to work independently and in a team environment., Valid driver's license and willingness to travel to client sites., Palfinger Knuckle Boom Cranes & Aerial Platforms, Service Background in Backhoe Loader, Hydra Cranes, Tippers, Heavy Equipment, , Wheel Loaders Etc.., Manitou Telehandler / Skid Steer / Aerial Platform,. Industry:Engineering. Location with no of Position:Kolkata02, Jamshedpur01, Bhubaneshwar01. Benefits:PF, Gratuity, Family group medical facility, Accidental insurance, Leave Encashment, Yearly Performance incentive & appraisal. Qualification:Diploma/ITI -Mechanical/Automobile/Electrical Engineering. Industry Background:Service Background in Backhoe Loader, Hydra Cranes, Tippers, Heavy Equipment, , Wheel Loaders Etc.. Production & Brand To Be Handled. Palfinger Knuckle Boom Cranes & Aerial Platforms. JCB Access Eqpt. (Scissor Lift & Aerial Work Platform). Manitou Telehandler / Skid Steer / Aerial Platform. Skills. () Should be well versed with service report writing, reading parts catalogue, preparing parts recommendations. () Should be willing to travel extensively at various sites. () Knowledge of all Kind of Tools and working. () Knowledge of hydraulic circuits and electrical circuit diagram. () Ability to work independently and in a team environment. () Valid driver's license and willingness to travel to client sites. Responsibilities. Perform inspections, preventive maintenance, and repairs on Palfinger. Cranes and Manitou Telehandlers, JCB Access Equipments. Conduct repairs and parts replacements, adhering to manufacturer. guidelines and safety protocols. Provide technical assistance and guidance to clients and operators to. maximize crane performance, including on-site support and remote. troubleshooting. Maintain detailed records of service and maintenance activities, including. service reports, parts usage, and equipment history. Build strong relationships with clients, addressing their concerns and. providing excellent customer service, and acting as a trusted advisor for. crane-related issues

Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. About The Role We are seeking a skilled LSF Cluster Support Engineer to join our Infrastructure team at Qualcomm. This role involves both supporting and developing for our LSF clusters. The ideal candidate will have extensive experience with LSF, Python, Bash, and Linux systems. You will be responsible for troubleshooting, maintaining, and optimizing our LSF environments, while also contributing to development projects. Key Responsibilities Provide expert support for LSF cluster environments. Troubleshoot and resolve issues related to job scheduling and cluster performance. Collaborate with development teams to enhance LSF functionalities. Develop and maintain scripts and tools using Python and Bash. Ensure high availability and reliability of cluster operations. Preferred Qualifications Proven experience of 5+ years with LSF cluster support and administration, including user-facing support Strong proficiency in Python, Bash scripting, and Linux systems. Excellent problem-solving skills and ability to work under pressure. Experience in development and support roles, ideally in a high-performance computing environment. Experience with additional cluster management tools like PBS, NC, etc. Experience in containers and Docker. Experience & Knowledge of other programming languages. Principal Duties and Responsibilities Support internal users with grid job issues Act as the first point of contact for internal teams facing problems with job submission, monitoring, or execution on the grid; provide timely troubleshooting and guidance. Diagnose and resolve grid-related failures Investigate job failures, queue delays, and resource allocation issues; work with users to resolve errors and optimize job configurations. Configure and maintain job submission environments Assist users in setting up and adjusting job submission tools, scripts, and environment variables to ensure compatibility with grid requirements. Collaborate on internal tooling Work with developers to improve, test, and support internal tools that interface with the grid, such as job submission portals or automation scripts. Document processes and common issues Create and maintain internal documentation covering grid usage, troubleshooting steps, and best practices to streamline support and reduce recurring issues. Level of Responsibility Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making is significant in nature and affects work beyond immediate work group. Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions. Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

As the Nuclear Sales Manager at our organization, you will play a crucial role in expanding our market presence in the nuclear industry, both in India and overseas. Your primary responsibilities will include handling enquiries received through various channels, coordinating with different departments within the organization, providing design and engineering support, and ensuring successful order execution. Additionally, you will be responsible for technical coordination with internal and external stakeholders, building and maintaining positive relationships, and meeting sales targets effectively. To excel in this role, you should possess a Bachelor's degree or equivalent experience in Engineering, Business Administration, or a related field, along with a proven track record in sales within the nuclear industry. Knowledge of Nuclear Codes such as ASME Section I, Section III, and ASME Section VIII, as well as familiarity with Govt of India's CLND 2010 Act, will be essential. Excellent communication, negotiation, and presentation skills are preferred, along with the ability to work closely with legal and compliance departments. Our organization values a workplace culture where every employee is respected, empowered, and encouraged to grow. We prioritize innovation, collaboration, and diversity, believing that great ideas stem from great teams. We are committed to providing ongoing career development opportunities and fostering an inclusive environment that supports your success. Our benefits package includes medical insurance plans, Employee Assistance Program, paid parental leave, flexible time-off plans, and more. At Emerson, we are driven by a collaborative spirit that fuels innovation and makes the world a better place. Join us on our mission to create sustainable solutions for critical industries worldwide. We are dedicated to empowering our employees, fostering a culture of trust and celebration, and solving complex problems together. Emerson is a global leader in automation technology and software, serving industries such as life sciences, energy, power, renewables, and more. By leveraging our expertise and commitment to excellence, we help our customers operate sustainably and improve productivity. We offer diverse opportunities, celebrate inclusivity, and tackle challenges with confidence, knowing that together, we can make a meaningful impact. Whether you are an experienced professional or a recent graduate, Emerson provides a platform for you to contribute and grow. Join our team and let's make a difference together.,

Technical Executive Corporate Solutions Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Electrical Engineer, join us to be inspired by the best. What this job involves: Inspect on a routine basis electrical equipment, wiring, fixtures and other components to ensure they remain functional and are up to code, as well as to identify any hazards or issues. Determine the reasons for any malfunctions of systems or components and create a maintenance or repair plan to solve the problem. Repair electrical systems, wiring, circuit breakers, equipment and other components so that they remain at full functioning capacity. Test systems with devices such as voltmeters, oscilloscopes and ohmmeters to ensure the system remains safe and that components are compatible. Review blueprints to understand the placement of wiring or to comprehend the working of the equipment to provide the right service and repairs. Provide suggestions on the lifespan of equipment and other electrical components, advising when certain components need to be replaced due to potential risks. Keep records of all maintenance and repair work conducted, including a record of any supplies ordered and used. Ensure all routine maintenance work is handled on a regular schedule to reduce the risk of larger and more complex issues and to reduce costs. Support the Facility Manger Engineer in managing the Mechanical, Electrical, Plumbing installations & all Civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers, recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the pre-emptive maintenance program to reduce the risk of sudden failures of critical equipment Assist the Facility Manager to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations; Manage Downtime/ Breakdowns; Arrange for ad-hoc M&E set ups as per the client requirement from time to time; Ensure the contractors always follow the house rules and the projects are handled with minimum inconvenience to the Client; Responsible to handle the shifts independently on all Engineering related matters To provide Engineering support to the Facilities Management team at assigned Facilities. To ensure timely and accurate completion FM reports pertaining to assigned Facilities excellence in preventive maintenance programs at (Client) with highest standards and ensure energy conservation practices. Assist the Engineer in managing M&E scope of the projects to ensure the quality and deliverables with in the stipulated time Assist in providing comprehensive facility, contract and procurement management for technical services to the client; Contribute to achieving financial and other targets established by the Facilities Manager; Achieve Key Performance Indicators and Service Level Agreements targets. Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate in technical stream. Experience in facilities management. Proven ability to initiate and follow through with improvement initiatives. A relationship builder Client Satisfaction and cost effectiveness; Continuous improvement in the following:- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.

You are a dedicated and experienced Cyber Resiliency Engineer with a strong focus on enterprise Business Continuity Planning and Disaster Recovery. As the primary owner for the Business Impact Analysis (BIA) Tool, you will provide comprehensive operational and engineering support. Your expertise is crucial in ensuring the tool's functionality, performance, and continuous improvement. Your role directly contributes to the organization's ability to understand and mitigate potential impacts from disruptions. You will be a key interface between technology and business, driving both technical excellence and strategic alignment.,

IBM Software Support Organisation is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the opportunity to hone their technical skills and deepen their knowledge. Areas of responsibility include: Engage on cases effectively in a timely manner working as part of a Global 24X7 team. Work closely with Engineering and Operations on resolving escalated cases. Educate customers to help them become product experts. Write knowledge base articles based on customer questions. Develop and maintain strong customer relationships. Provide technical engineering support, as part of our Technical Support Team, to resolve customer issues by performing diagnostics, performance optimization, incident analysis, solution partner recommendations, and product knowledge transfer. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Passion for customer care and customer satisfaction and self-motivated towards meeting agreed goals. Good spoken and written communication skills along with ability to collaborate with the team and act as a team player. 7+ years of previous experience in a customer facing technical support/development role with experience in Maximo Asset Management/Maximo Application Suite software and good knowledge of Cloud technologies (Red Hat OpenShift/Azure/Kubernetes). A successful track record in developing and managing customer relationships. EnglishFluent. Preferred technical and professional experience You would make a great addition to our team if you have great skills in some of the following: Experience in shell scripting and programming languages such as Java, C++. Understanding about Mobile technologies. Proficient in Windows/Linux operation system. Experience in Databases including MongoDB, DB2/Oracle/SQL Server. Understanding of the application development projects and Administration knowledge of Application Servers(WebSphere/WebLogic). Working knowledge or Understanding of web technologies and/or data analytics.

Data Engineer -I/II - IN (Operations/ Support) Work Timings -24x7 (IST) Work Location - Remote Experience: 2-4 years Job Description Summary The Data engineer is responsible for managing and operating upon Tableau, Tableau bridge server, Databricks , Dbt, SQL , SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The engineer will work closely with the customer and team lead to manage and operate cloud data platform. JOB COMPLEXITY: This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as Databricks/AWS/Tableau documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multi-task. SUPERVISION: Works under moderate supervision. EXPERIENCE/EDUCATION: Requires a Bachelors degree in computer science or other related field plus 2-4 years of hands-on experience in configuring and managing Tableau/Databricks and SQL based data analytics solution. Experience with Tableau/Databricks and SQL Datawarehouse environment is desired. PHYSICAL DEMANDS: General office environment. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations. Occasional travel, less than 10%. POLICY COMPLIANCE: Responsible for adhering to company security policies and procedures and any other relevant policies and standards Knowledge/ Skills Good hands on Tableau, Tableau bridge server, Databricks, SSRS/ SSIS, AWS DWS, AWS APP Flow, PowerBI. Ability to read and write sql and stored procedures. Experience on AWS. Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills. Excellent written and verbal communication skills. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups. Job Responsibilities Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.) Knowledge Management: Create/update runbooks as needed / Entitlements Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources. Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders Change Management: Align resources for on-demand changes and coordinate with stakeholders as required Request Management: Handle user requests if the request is not runbook-based create a new KB or update runbook accordingly Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.

Work Timings : 24x7 (IST) The Data engineer is responsible for managing and operating upon Tableau, Tableau bridge server, Databricks , Dbt, SQL , SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The engineer will work closely with the customer and team lead to manage and operate cloud data platform. JOB COMPLEXITY: This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as Databricks/AWS/ Tableau documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multi-task. EXPERIENCE/EDUCATION: Requires a Bachelors degree in computer science or other related field plus 2-4 years of hands-on experience in configuring and managing Tableau/Databricks and SQL based data analytics solution. Experience with Tableau/Databricks and SQL Datawarehouse environment is desired. Knowledge/ Skills Good hands on Tableau, Tableau bridge server, Databricks, SSRS/ SSIS, AWS DWS, AWS APP Flow, PowerBI. Ability to read and write sql and stored procedures. Experience on AWS. Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills. Excellent written and verbal communication skills. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups. Job Responsibilities Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.) Knowledge Management: Create/update runbooks as needed / Entitlements Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources. Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders Change Management: Align resources for on-demand changes and coordinate with stakeholders as required Request Management: Handle user requests if the request is not runbook-based create a new KB or update runbook accordingly Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.

Your role In the Customer Services Engineering department, the candidate will integrate a team of engineers in charge of solving the technical queries raised by the Airbus customers related with In-Service Engineering issues. The scope is to answer In-Service queries, investigate In Service Issues and exploit In-Service Experience. Within this context the activity will focus on: Analyzing and answering daily queries from customers on ALL Airbus civil A/C; Agree on a resolution deadline with the customer and define a resolution strategy; Anticipating recurring queries; Developing a collaborative network with internal and external contributors; Provide solutions in collaboration with the customer for a safe operation environment. To constantly perform operational assessments of the Airbus fleet and raise actions; Capitalizing the In-Service experience into innovative solutions, for better support and optimization; Building the team of tomorrow Your profile Experience in design office on Propulsion, Fuel, APU, Air Systems Good understanding of Airline operating and maintenance environment. Knowledge of Tech Data Manuals (AMM, TSM, SRM, IPC, WDM,), Engineering Drawings (Mechanical and Repair) Interchangeability/Spare Parts management and Configuration Management, Concessions Experience with the following tools will be an advantageTech Request, Airn@v, Zamiz (AIRINA), Taksy, SNS, APS, AVD, FTS+, SAP, ICC, PASS SSI, PDMLink (APS), Gsuite, Airbus World, DocMaster, Airbus Norms & Specs. Ability to coordinate remotely / virtually among Design Office, Support Engineering, Vendor service providers, Suppliers, Support teams. Good knowledge of MS Office suite.EnglishAdvanced level (written and spoken); Overall 2 to 5 years of Experience What You'll Love About Working Here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.

Role & responsibilities : Learning to attend breakdown maintenance in Pumps, Reactors, dryers,mixture, Boilers, Air compressor, Pressure vessels, storage tanks Learning to install, maintain, repair, test and commission mechanical equipment in in the manufacturing, service and office area under the guidance of the HOD Learning to Overhauling of Pumps/Air circulators/Gear boxes,Diaphram pumps,blowers,DC valves,etc Demonstrating in carrying out Preventive/Predictive/Routine maintenance of Machines in plant Adhere and comply with all rules and regulations pertaining to Mechanical Safety and use PPE as required during maintenance and operation without fail Preferred candidate profile Mechanical Engineer (Fresher)

Exposure/experience in support in the complete project lifecycle of the UAVs from feasibility study, system requirements definition, system architecture design to integration, troubleshooting, acceptance testing,user training and engineering support Required Candidate profile Good Understanding of the Unmanned Aerial System (UAS) Deriving/ writing System requirement, specification for the system, sub-system of the UAS

Are you looking for a challenging role that allows you to make a difference Join Siemens, a global leader committed to innovation, quality, and excellence. This opportunity offers you the chance to work on challenging projects, grow professionally, and have a significant impact in the electrical and instrumentation domain, particularly within power plant and renewable energy projects. If you are passionate about leading a talented team and driving technical excellence, we invite you to apply. Siemens Energy, as part of "We energize society," supports customers in transitioning to a more sustainable world with innovative technologies. The company's focus areas include expanding renewables, transforming conventional power, strengthening electrical grids, driving industrial decarbonization, and securing the supply chain and necessary minerals. In this role, you will play a vital part in Siemens Energy's strategy to sell long-term service contracts for future business success. Responsibilities include providing technical support for selling long-term service contracts of steam turbines, engineering support for preparing technical documentation of steam turbine outages worldwide, coordinating with Subject Matter Experts globally, and supporting field service teams during scheduled steam turbine maintenance. To excel in this role, you should possess a Bachelor's or Master's degree in engineering or a related technical field, along with 8 to 12 years of experience in engineering support for Steam Turbine outages and maintenance. Knowledge of power plants, steam turbines, valves, bearings, and associated components is essential, and experience with SAP, Teamcenter, or other data management systems is preferred. Effective communication skills, teamwork, customer focus, and the ability to work independently are crucial for success in this position. Siemens values diversity and encourages applications from individuals with different backgrounds and perspectives. With multiple openings available across various locations, Siemens recognizes the importance of building a diverse workforce to drive business success and innovation. If you are ready to make your mark in the exciting world of Siemens, apply now and be part of a team that celebrates individuality and fosters creativity and collaboration.,

Location: Oragadam, Tamil Nadu Experience: 1+ years Working Days : 6 days (Rotational week off & National Holidays) What is role is all about The Diagnostic Support Engineer (DSE) will be responsible for monitoring DTC (Diagnostic Trouble Codes) and CAN (Controller Area Network) parameters at the Command Center (CC) 24/7 The role involves guiding customers and drivers, managing escalations, and coordinating with dealers to resolve vehicle issues efficiently The responsibilities would include: 24/7 Monitoring: Monitor DTC/CAN parameters at the Command Centre and raise tickets immediately when an issue is detected Ticketing: Respond to triggered DTC/CAN alerts by creating internal tickets in the DMS system (with automation in phase 2) Customer Assistance: Provide Level 1 (L1) support over the phone, guiding customers/drivers to resolve minor issues Critical DTCs: For vehicles with critical DTCs (e-g , "Service Now" category), guide them to the nearest dealer Vehicle Breakdown: If a vehicle is immovable, or if further damage could occur, instruct the dealer to reach the vehicles location Issue Tracking: Coordinate with dealers to ensure the issue/ticket is resolved completely and in a timely manner Management Reporting: Provide daily, weekly, monthly, and ad-hoc reports on vehicle issues and resolution status KPI Tracking: Track and report KPI targets in the required format Job Card Analysis: Conduct job card analysis, focusing on cost avoidance, analytics, and reporting for continuous improvement Who are we looking for The requirements to apply for these positions are as follows: Experience in Diagnostic support, vehicle service, or command centre operations Strong problem-solving and communication skills for guiding customers and coordinating with dealers Familiarity with DMS systems, ticketing tools, and vehicle diagnostics (DTC/CAN) Ability to work in a 24/7 environment and handle critical issues efficiently Qualifications: BE/BTech/ Diploma

As Support Engineer, you and your colleagues will be responsible for analysing and solving incidents and providing support to end users You will receive user requests and questions from our customers on a daily basis, these will vary from software issues to failing hard disks or even a network failure As our Support Engineer you will handle these issues efficiently, youll answer any question and solve every issue You have the technical knowledge and are able to understand the customers requests in order to translate them to viable solutions What does the job : Assemble, configure and install servers in Datacenters Offer assistance to customers with problems/malfunctions Advise customers on custom servers to fit their requirements Proactively maintain our knowledge base Handle and resolve complaints Install various OS software (Linux all variations, Windows, BSD) Install various control panels (cPanel, Plesk, Direct admin) Keep your hardware knowledge up-to-date Answer questions about orders Proactively inform customers Who are you : Your professional and intellectual ability is at least at the level of a Bachelor's Degree You are customer and solution oriented, strong in communication You possess extensive knowledge on and experience with various Operating Systems You are fluent in both spoken and written English You are flexible in regards to working hours (shifts and weekends) You are ambitious and eager to learn You have a proactive attitude You are self-reliant and accurate You enjoy advising clients You have a strong sense of responsibility

Seeking a proactive and technically skilled LIMS L2 Support Engineer to provide second-level support for LabVantage LIMS , ServiceNow , and associated laboratory IT systems. The ideal candidate will have a strong background in IT service management, laboratory informatics, and enterprise reporting tools. This role involves troubleshooting, incident resolution, and performance monitoring to ensure seamless operation of lab systems in compliance with business and regulatory standards. Key Responsibilities: Provide L2 support for LabVantage LIMS , ServiceNow , and related lab applications. Manage and resolve incidents, service requests, and change requests via ServiceNow . Collaborate with business users, IT teams, and vendors to troubleshoot and resolve system issues. Support reporting tools such as JasperReports for generating lab and compliance reports. Maintain and optimize SQL Server databases and ensure data integrity and security. Monitor system performance and ensure alignment with ITSM and BPM practices. Document resolutions, SOPs, and knowledge base articles for recurring issues. Ensure compliance with pharmaceutical standards , data security , and IT infrastructure policies. Primary Skills: LIMS Support Hands-on experience with LabVantage or similar LIMS platforms. ITSM Tools Proficiency in ServiceNow for incident, problem, and change management. Database Management Strong knowledge of Microsoft SQL Server , relational databases, and data querying. Reporting Tools Experience with JasperReports or similar reporting platforms. IT Support Proven experience in L2 support , troubleshooting, and system monitoring. Secondary Skills: Programming Familiarity with Java and multi-paradigm programming concepts. ERP & BPM Understanding of ERP systems , business process management , and operational workflows. Scientific IT Exposure to electronic lab notebooks (ELN) , science & research environments, and pharmaceutical IT standards . Security & Compliance Knowledge of data storage , IT security , and regulatory compliance in lab environments. Communication & Documentation Strong skills in documenting technical issues and communicating with cross-functional teams. Preferred Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Experience in pharmaceutical , biotech , or research environments. Certifications in ITIL , ServiceNow , or LIMS platforms are a plus.

Monitoring of all maintenance and related monitoring activities Plan for preventive maintenance of all installed equipment and ensure closure through concerned vendors. Plan for adequate stock of spares at site for all critical equipment. Support event management related activities in terms of engineering support Coordination with Property Management team on technical matters to ensure smooth operations in client facility. Implement and monitor the energy conversation initiatives. Support the facility manager/ chief engineer in preparing the management reports. Review of trend analysis to identify areas of service improvement. Assist performance assessment of technical vendors. Conduct training for the technical team. Coordinate with landlord for technical matters. Validate PM and breakdown service reports. Maintain updated vendor escalation matrix Provide assistance for Technical Audits for all installations at periodical intervals.

Technical support for the success of selling long term service contracts of steam turbines Engineering support for the preparation of technical documentation of steam turbine outages for the installed fleet worldwide.This includes analyzing global fleet experience , technical instructions, and recommendations. Review unit-specific Product Change Management (PCM) data, record action points, and incorporate them into future outage plans. Coordinating and consulting with Subject Matter Experts globally to compile OEM fleet experiences and specific recommendations for inclusion in unit-specific outageplans. Support field service team with technical clarifications and relevant documentation during scheduled steam turbine maintenance, including periodic inspections and forced outages. Effectively support unit data management and data upgrade/revision in engineering databases. We don t need superheroes, just super minds: bachelors/ masters degree in engineering or related technical field from a reputed institute. 8 to 12 years of experience in engineering support to Steam Turbine outages and maintenance. Familiarity of power plants and general understanding of steam turbines, valves, bearings, associated components like condenser, seal steam system, lube oil system, drain system and other auxiliaries. General understanding and experience in steam turbine operations, scheduled steam turbine maintenance, including periodic inspections like minor, medium and major outages is considered an added advantage. Experience with SAP, Teamcenter or other data management systems Effective communication skills (verbal, written and listening), a strong sense of teamwork and customer focus. Ability to work independently with minimal guidance is essential. Ability to interface directly with customer, field, factory personnel and management. Ability to make quick, informed decisions on a regular basis. Ability to manage multiple field issues / projects and meet deadlines.

IBM Software Support Organisation is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the opportunity to hone their technical skills and deepen their knowledge. Areas of responsibility include: Engage on cases effectively in a timely manner working as part of a Global 24X7 team. Work closely with Engineering and Operations on resolving escalated cases. Educate customers to help them become product experts. Write knowledge base articles based on customer questions. Develop and maintain strong customer relationships. Provide technical engineering support, as part of our Technical Support Team, to resolve customer issues by performing diagnostics, performance optimisation, incident analysis, solution partner recommendations, and product knowledge transfer. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Passion for customer care and customer satisfaction and self-motivated towards meeting agreed goals. Good spoken and written communication skills along with ability to collaborate with the team and act as a team player. 3+ years of previous experience in a customer facing technical support/development role with experience in Maximo Asset Management/Maximo Application Suite software and good knowledge of Cloud technologies (Red Hat OpenShift/Azure/Kubernetes). A successful track record in developing and managing customer relationships. EnglishFluent. Preferred technical and professional experience You would make a great addition to our team if you have great skills in some of the following: Experience in shell scripting and programming languages such as Java, C++. Understanding about Mobile technologies. Proficient in Windows/Linux operation system. Experience in Databases including MongoDB, DB2/Oracle/SQL Server. Understanding of the application development projects and Administration knowledge of Application Servers(WebSphere/WebLogic). Working knowledge or Understanding of web technologies and/or data analytics.

Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 5+ years of system-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

As the Utility Excellence Program Manager, you will be responsible for maintaining utilities equipment to the highest level of safety to prevent lost time accidents. You will lead the implementation of Utility Excellence Program and Operational Excellence tools to drive continuous improvement initiatives within the department. Additionally, you will be accountable for Utility Cost Improvement Program savings and leading energy efficiency goals within the division. Setting aggressive goals and targets for departmental functions will be a key aspect of your role, and you will monitor and improve performance through Key Performance Indicators (KPIs). Implementing preventive and predictive maintenance programs for all equipment effectively is vital to ensure operational efficiency. Your responsibilities will also include providing continuous engineering support, services, and utilities to manufacturing operations and the plant as a whole to achieve overall plant objectives. Managing capital projects and commissioning activities to meet KPIs will be part of your duties, along with anticipating crisis situations and taking necessary corrective actions promptly. Collaboration with Regional and Divisional Teams to drive specific Utility Excellence initiatives at the site is essential. Encouraging knowledge sharing and fostering an open exchange of ideas within the function will be crucial for the team's success. Working in tandem with the HR Department for the recruitment and selection of personnel for the utility function is also a part of your role. Ensuring that contractors working for the department comply with GMP EHS norms, including local and corporate requirements, is imperative. You will be responsible for maintaining all statutory compliances for effective Waste Water Treatment Plant operations. Building and maintaining effective relationships with vendors and statutory bodies when necessary is also a part of your job scope. Participating in internal, external, and statutory audits/inspections for the department will be required, and you will prepare corrective and preventive action plans for any identified gaps. Your proactive approach in managing utilities and driving excellence will contribute significantly to the overall success of the organization.,

As a Senior Project Engineer - Electrical, you will play a crucial role in project closeout, document control, risk mitigation, budgeting, safety management, and scheduling. Your responsibilities will include providing engineering support for US Projects from our Navi Mumbai office, taking ownership of the document control process, understanding and mitigating risks, actively participating in project meetings, and ensuring timely project execution. You will be accountable for developing and implementing the project closeout process, collaborating with the team for accurate documentation, assisting in project budget setup, reviewing proposals, developing RFIs, and managing the engineering system for assigned trades. Your role will require a comprehensive understanding of engineering processes and project management principles, particularly focusing on document control and budget management to ensure project activities are completed on time. To qualify for this role, you should hold a Bachelor's degree in Electrical Engineering or a Master's degree in Construction Management, along with 5-10 years of experience in field/project control. International experience is preferred, and basic knowledge of Pro-core/ACC/Aconex and SAP would be advantageous. Strong organizational, analytical, and communication skills are essential, along with the ability to work collaboratively with internal teams and external vendors. Being detail-oriented with strong problem-solving abilities and proficiency in Microsoft Office Suite are also key qualifications for this position.,

As an Electrical/Mechanical Engineer at our organization in Kanpur, you will play a crucial role in maintaining our electrical systems. Your responsibilities will include providing electrical power and equipment, offering engineering support, and managing staff. You will be required to effectively delegate maintenance issues to be resolved on each shift and assign small projects to the appropriate team members based on their skills. Additionally, you will be involved in planning and managing works to ensure their effectiveness. The ideal candidate for this position should hold a B.Tech/B.E. degree in Electrical or Mechanical Engineering and have a minimum of 5 years of relevant experience. If you are a proactive problem-solver with strong leadership skills and a passion for electrical systems, we encourage you to apply for this opportunity.,

As a Mechanical Engineer specializing in Reciprocating Compressor design at Siemens Energy, your primary responsibility will revolve around being the engineering and technical authority for the reciprocating compressor product line. You will play a crucial role in supporting legacy brands such as Clark, Worthington, and Ingersoll Rand, ensuring engineering support and product design meet the required standards. Your day-to-day tasks will include reviewing drawings and documents for accuracy, conducting calculations for material selection, and updating product designs to align with current engineering standards. Your role will also involve verifying compliance with technical, safety, and regulatory requirements for orders and quotations, driving standardization programs for cost reduction, and participating in research and development activities to enhance product offerings. Additionally, you will provide technical support to various stakeholders including Field Service Representatives, customers, sales teams, and operations. To excel in this role, you should hold a Bachelor's Degree in Mechanical Engineering with a minimum of 5 years of experience in Reciprocating Compressor design. Proficiency in reciprocating gas compressors, problem-solving skills, and strong communication abilities are essential. Familiarity with Microsoft Office Programs, Globus, SAP, CAD software, and knowledge of P&ID, GA, Compressor Datasheet, and Package are required. Additionally, you should be willing to travel up to 15% of the time, both domestically and internationally, and have an understanding of compressor codes and standards such as API, ASME, and TEMA. Joining the Transformation of Industry division at Siemens Energy means contributing to the decarbonization of the industrial sector and driving sustainable processes. You will be part of a global team dedicated to developing energy systems for the future and supporting Siemens Energy's mission of meeting the world's energy demand reliably and sustainably. Siemens Energy values diversity and inclusion, with employees from over 130 nationalities working together to generate innovative solutions. As part of the Siemens Energy team, you will have access to medical insurance coverage and other benefits such as a family floater cover and meal card options. If you are ready to make a difference in the energy sector and be part of a company committed to decarbonization, new technologies, and energy transformation, Siemens Energy is the place for you. Explore how you can contribute to our mission at Siemens Energy by visiting https://www.siemens-energy.com/employeevideo.,

As a Network and Security Infrastructure Specialist, you will be responsible for providing network administration support and managing a team of network security engineers. With a Bachelor's degree from an accredited institution and a minimum of 12 to 15 years of relevant experience, you will have the expertise to lead a team effectively. In the absence of a degree, certifications or extensive experience will also be considered. Your role will require networking certifications such as CCNA and CCNP, along with experience in network and security architectural and engineering support across various domains. You should demonstrate deep technical knowledge in fortigate and checkpoint Firewalls, as well as network security best practices. Your responsibilities will include assessing and troubleshooting complex environments, implementing network infrastructure, and ensuring adherence to networking protocols and standards. Problem management skills will be crucial, as you will be expected to identify risks, determine corrective actions, and develop incident resolution plans for switching, routing, and firewall-related issues. Effective communication with leadership, internal users, vendors, and customers is essential, along with the ability to collaborate across multiple domains to resolve business outages and perform Root Cause Analysis (RCA). Your expertise in Cisco Nexus and ACI is mandatory, and you will be tasked with designing and implementing network security architectures to counter advanced cyber threats. Additionally, project management skills will be required to track and report on operational projects such as upgrades and migrations. Preferred qualifications for this role include a CCIE certification and experience in managing multiple vendors, reviewing new features, and negotiation skills. Your ability to build and develop technical teams through training and awareness sessions will also be highly valued in this position.,